TLDR;
- Searching for the 'best' Meta Ads consultant in Exeter is a mistake. You need the 'right' consultant for your specific business, niche, and goals.
- Focus on provable results in niches similar to yours. Don't get distracted by shiny local offices; expertise is more important than a postcode, especially with Exeter's mix of tech, retail, and professional services.
- Use the free consultation as a two-way interview. If they can't give you specific, actionable ideas for your business right there on the call, they're probably not the one.
- Your offer and your understanding of customer value are everything. This article includes a functional Lifetime Value (LTV) calculator to show you how much you can actually afford to spend to acquire a customer.
- Red flags are real. Consultants promising guaranteed results or getting defensive about their process are signs to walk away. Trust is built on transparency and proven experience.
So you're looking for the best Meta ads consultant in Exeter. I get it. You've got a business to grow, maybe a shop down Gandy Street, a tech startup out at the Science Park, or a professional services firm, and you know social media ads are a path to more customers. But here's the brutally honest truth: searching for the 'best' is the first mistake you'll make. It's a question that leads to the wrong answer.
There is no single 'best' consultant. There is only the 'right' consultant for your business, your budget, and your specific, urgent problems. The slickest agency with a fancy office near the Cathedral might be completely useless for your B2B software company. The lone wolf consultant working from their home in Topsham might have a track record of getting a 10x return for eCommerce brands just like yours. Your job isn't to find the most popular name; it's to find the most potent expertise for your unique situation.
Over the next few minutes, I'm going to walk you through how to do just that. We'll ditch the vague search and build a proper framework for vetting and choosing a partner who can actually move the needle for your Exeter-based business. We're not talking about vanity metrics like 'likes' or 'reach'; we're talking about putting more money in your bank account.
Is Meta even the right playground for your business?
Before you even think about hiring someone, let's have a frank chat. Is Meta (Facebook & Instagram) the right place for you to be spending your hard-earned money? Too many businesses in Exeter and beyond just assume it is, and they burn cash finding out it's not. It really depends on who you're trying to sell to.
Are your customers actively looking for a solution to a problem right now? For example, if you're a plumber, an electrician, or a solicitor, your customers have an urgent need. They go to Google and type "emergency electrician Exeter". In this case, your money is almost always better spent on Google Ads. People aren't scrolling through Instagram hoping to find someone to fix a burst pipe.
However, Meta is incredibly powerful if your product or service is something people *discover*. Think about the businesses that thrive in Exeter:
-> Independent Retail & eCommerce: Boutiques in Princesshay or selling handcrafted goods online. You can use stunning visuals to stop people mid-scroll and introduce them to products they never knew they needed. We've seen this work wonders, for one women's apparel client we drove a 691% return using Meta & Pinterest ads.
-> Hospitality & Tourism: Hotels, resturants, and local attractions. You're selling an experience. Meta is perfect for showcasing the beautiful Devon countryside, a delicious meal, or a relaxing weekend away to an audience you can target based on their travel interests.
-> B2C Services: Think gyms, beauty salons, private tutoring. You're selling a lifestyle improvement. You can target people in the Exeter area with specific interests and demographics to build awareness and drive bookings. For instance, one of our most successful campaigns for a consumer service was for a home cleaning company, which achieved a cost of just £5 per lead.
-> Some B2B: It's harder, but not impossible. If you're selling to small business owners, for instance, you can target them. I remember one campaign for a B2B software where we got registrations for just $2.38 each on Meta, which is exceptional. But for most high-ticket B2B, you're often better off on LinkedIn or Google.
The point is, you need to be honest about where your customer's attention is. If you're not sure, it's worth understanding the core differences between the platforms. Many businesses find that a mix is best, but you need to know why you're choosing one platform over the other before you spend a penny.
The Vetting Process: How to spot real expertise from the talkers
Okay, you've decided Meta is a good fit. Now, how do you sort the real experts from the crowd? It comes down to a clear, repeatable process. Forget their sales pitch; you need to become an expert at analysing their work and asking the right questions. This isn't just about hiring someone; it's about making a critical investment in your business's growth.
1. Audit Case Studies
Look for RELEVANT results. Do they have experience in your niche? (e.g., Exeter retail, UK B2C services)
2. Book Consultation
This is an interview. Are they asking smart questions about YOUR business?
3. Assess Strategy
Do they offer specific, actionable ideas, or just vague promises?
4. Check Red Flags
Guaranteed results? Evasive answers? One-size-fits-all approach? Run.
5. Make Decision
Choose based on trust, expertise, and a clear plan. Not the fanciest pitch.
Step 1: Become a Case Study Detective
This is your number one priority. Don't just glance at their website's "case studies" page. Dig in. You're looking for proof, not promises.
-> Relevance over impressiveness: A 10 million view campaign for a luxury brand is impressive, but it's utterly irrelevant if you're trying to get leads for your accountancy firm. Look for a consultant who has experience with a business model like yours. B2C eCommerce? B2C services? SaaS? The strategies are completely different.
-> Look for real numbers: "Increased engagement" is a meaningless metric. You want to see Return on Ad Spend (ROAS), Cost Per Lead (CPL), Cost Per Acquisition (CPA), and revenue generated. For example, we're proud of case studies like generating £107k at 618% ROAS for a client, because it's a hard, real-world result.
-> Recency matters: The world of Meta ads changes fast. A great result from 2019 doesn't mean much today. Look for recent work that shows they are on top of the latest platform changes and strategies.
Step 2: The Consultation is Your Interview
Most decent consultants or agencies will offer a free intro call or consultation. This is not a sales pitch for you to listen to; it's an interview where you are the hiring manager. This is your chance to see how they think. We offer a free account review for exactly this reason – it's the best way to demonstrate expertise without the fluff.
On this call, they should be asking you more questions than you ask them, at least initially. They should be trying to understand:
-> Your business model and margins.
-> Your customer lifetime value.
-> What you've tried before and what happened.
-> Your specific business goals (e.g., "we need 20 qualified leads per month," not "we want to grow").
If they launch straight into a pitch about their 'secret formula' without understanding your business, it's a massive red flag. They're selling a template, not a tailored solution.
Step 3: Watch Out For Red Flags
Some things should make you imediatly wary.
-> The Guarantee: Anyone who guarantees results in paid advertising is either lying or inexperienced. It's an auction-based system with countless variables. You can't guarantee anything. What a real expert *can* do is show you a track record of success and lay out a logical plan to replicate it for you.
-> The Secret Sauce: If they're cagey about their process or talk about a "proprietary method" they can't explain, be careful. Good marketing isn't magic. It's a system of research, testing, and optimisation. A true expert will be happy to explain their thinking to you.
-> The Hostage Taker: You should always have full ownership and admin access to your ad account. If they insist on running everything through their own account where you can't see what's going on, it's a no-go. It's your data, and your money.
Honestly, if you've seen their detailed case studies and had a deep strategy call, and you still feel the need to ask for references, it probably signals a lack of trust that won't be a good foundation for a partnership. That's often a red flag for us that the fit just isn't right.
The Maths That Matters: How Much Can You Actually Afford to Spend?
This is where most businesses get it wrong. They focus obsessively on getting the lowest possible Cost Per Lead (CPL) without knowing what a lead is actually worth to them. A £10 lead that never converts is infinitely more expensive than a £150 lead that turns into a £10,000 customer.
To stop advertising blindly, you must understand your Customer Lifetime Value (LTV). This simple calculation will change the way you think about your marketing budget forever. It's the key to knowing whether your ad spend is an expense or a profitable investment.
Customer Lifetime Value (LTV) Calculator
Based on a healthy 3:1 LTV to CAC ratio, your target
Max Customer Acquisition Cost (CAC) is: £3,333
Once you know you can afford to spend, say, £500 to acquire a customer that's worth £5,000 to you, your entire perspective shifts. You stop fearing ad spend and start seeing it as a growth lever. A good consultant will not only understand this but will build their entire strategy around your business's core economics.
Local Exeter Agency vs. The Best UK Expert: What Really Matters?
There's a natural pull to want to work with someone local. You can meet them for a coffee, they understand the local area... it feels safer. But I'm going to challenge that thinking. Is the person who happens to have an office in Exeter truly the best person in the country to help your specific business?
In 2024, expertise is borderless. The most important factor isn't their postcode; it's their experience in your niche.
-> Niche experience trumps local knowledge: If you run a SaaS company, would you rather hire a generalist Exeter agency that's never run a SaaS campaign, or a specialist from Manchester who has scaled three SaaS companies to millions in ARR? The answer is obvious. The latter understands your funnel, your metrics, and your customer's mindset. I've worked on campaigns reducing a medical SaaS client's CPA from £100 down to £7. That knowledge is niche-specific, not location-specific.
-> The talent pool is bigger: Exeter has some great talent, no doubt. But you're limiting yourself. The best person for you might be in London, Bristol, or Edinburgh. By being open to remote partners, you give yourself access to the entire UK talent pool, not just what's available within a 10-mile radius.
-> Performance is what you pay for: You're not paying for meetings in a local coffee shop. You're paying for results. A top-tier consultant's value is in their strategy, execution, and ability to generate a return on your investment, all of which can be done perfectly over Zoom calls and shared dashboards.
Of course, if you can find a top-tier expert who also happens to be in Exeter, that's a brilliant bonus. But don't make it your primary filter. Prioritise proven, niche-specific results above all else. Finding an expert in generating leads for local businesses is more important than finding an agency in your town. Some of the principles might be universal, which is why a resource on vetting paid ad agencies in general can be useful, but you must apply that lens to your specific needs.
What Results Are Realistic? Putting Numbers to the Strategy
Okay, let's talk brass tacks. What sort of performance should you be looking for? This is never an exact science and depends massively on your industry, offer, and pricing. But based on our experience running campaigns for hundreds of UK businesses, we can provide some realistic benchmarks.
Remember, these are just averages. We've had campaigns that completely smashed these numbers, like a subscription box client that hit a 1000% (10x) ROAS. We've also had to work hard to get a campaign into a profitable range in a very competitive market. The key is that your chosen consultant should be able to talk to you about these metrics and set realistic expectations from the start. They should have a clear plan for testing and optimisation aimed at hitting your specific goals, whether it's driving sales or finding new clients for your local business through targeted lead generation.
Your Action Plan: The Final Checklist
We've covered a lot of ground. It's easy to feel overwhelmed. So, let's boil it all down into a clear, actionable plan. This is what you need to do to find the right Meta Ads partner for your Exeter business.
I've detailed my main recommendations for you below:
| Step | Action | Why It's Important |
|---|---|---|
| 1. Define Your Goal | Decide if you need leads, sales, or signups. Calculate your target CPA/ROAS using the LTV calculator. | Without a clear target, you can't measure success. This prevents you from wasting money and holds your consultant accountable. |
| 2. Vet by Niche | Shortlist 3-5 consultants/agencies (local or remote) with specific, provable case studies in your industry. | Niche experience is the single biggest predictor of success. A generalist can't match a specialist's insights. |
| 3. Conduct Interviews | Book intro calls. Ask tough questions about their process and how they'd approach your specific challenges. | This is your chance to assess their strategic thinking. Are they giving you a custom plan or a generic sales pitch? |
| 4. Demand Transparency | Confirm you will have full ownership of the ad account and get clarity on their reporting process. | It's your data and your money. Lack of transparency is a major red flag and can lead to problems down the line. |
| 5. Choose for Partnership | Select the expert who demonstrates the deepest understanding of your business and provides a logical, data-backed strategy. | You're not just hiring a supplier; you're bringing on a growth partner. Trust and clear communication are essential. |
Ready to Stop Searching and Start Growing?
Finding the right partner to manage your Meta ads is one of the most important marketing decisions you'll make. It's the difference between setting your budget on fire and building a predictable, scalable engine for customer acquisition.
The process I've outlined isn't the easiest path. It requires you to do your homework, ask tough questions, and think like an investor, not just a business owner. But it's the only way to move beyond the vague hope of finding the 'best' and into the strategic reality of hiring the 'right' expert.
If you're an Exeter-based business owner and this approach resonates with you, you're already ahead of 90% of your competition. If you're tired of the guesswork and want to have a no-nonsense conversation about a strategy tailored specifically to your business, then it might be time for some expert help.
We offer a free, 20-minute strategy consultation where we'll dive into your business, look at what you're doing now, and give you actionable advice you can implement immediately. There's no hard sell and no obligation. It's just a chance for us to show you what genuine, results-focused expertise looks like. Feel free to book a call if you'd like to see how we can help you grow.