Most go-to-market strategies for new SaaS products are a recipe for burning cash. Founders fall in love with their product, build a website, then throw money at ads hoping someone, somewhere, will care. It almost never works. The problem isn't the product, the ads, or the market. The problem is the strategy. You're starting in the wrong place.
The number one reason SaaS launches fail is a lack of demand for the offer. Not the product, the offer. You can have the best code in the world, but if you can't package it into a solution for a painful, urgent problem for a specific group of people, you're just shouting into the void. A proper go-to-market strategy isn't about launching a product; it's about validating an offer. And paid advertising is the fastest way to get a real-world answer.
Your ICP is a Nightmare, Not a Demographic
Let's get one thing straight. Your Ideal Customer Profile is not "companies in the finance sector with 50-200 employees". That's a demographic. It's lazy, it's useless, and it leads to generic ads that speak to absolutely no one. You have to go deeper. You need to define your customer by their pain. By their specific, urgent, expensive, career-threatening nightmare.
Your Head of Sales client isn't just a job title; he's a leader staring at a forecast that's pure fiction, terrified he'll miss quota again this quarter and have to explain it to the board. Your Head of Engineering client isn't just a tech leader; she's constantly losing her best developers because they're fed up with a clunky, broken workflow that kills their productivity. Your ICP isn't a person; it's a problem state.
When you understand the nightmare, you understand where to find them. What podcasts do they listen to on their commute to distract themselves from the chaos? What industry newsletters do they actually read? What SaaS tools are already on their credit card statement? This is the intelligence that builds a real targeting strategy. Without it, you might as well be setting your money on fire.
"Head of Sales, 50-200 employee tech company"
"The #1 CRM for Tech Companies"
Ignored. Too generic, speaks to no real pain. Wasted ad spend.
"My sales forecast is a lie and my reps spend all day on admin instead of selling."
"Tired of inaccurate forecasts? Get a CRM that automates the busywork so your team can actually sell."
Stops the scroll. Speaks directly to their pain. High-quality lead.
A Message They Can't Ignore
Once you know the nightmare, your ad copy practically writes itself. You stop selling features and start selling a solution to their specific hell. Your ad's job is to reflect their problem back at them so clearly they feel like you've been reading their private messages. This isn't about being clever; it's about being empathetic.
For a B2B SaaS product, you use the Before-After-Bridge framework. It's simple and it works. You paint a vivid picture of their current, painful reality (the 'Before'). Then you show them the promised land, the ideal future state where that pain is gone (the 'After'). Your product is the 'Bridge' that gets them there.
Imagine you're selling a FinOps platform. The ad could say: "Your AWS bill just landed. It’s 30% higher than last month, and your engineers have no idea why. Another fire to put out. (Before). Imagine opening your cloud bill and smiling. You see where every pound is going, and waste is automatically eliminated (After). Our platform is the bridge that gets you there. Start a free trial and find your first £1,000 in savings today (Bridge)."
This is how you get people to actually click. You're not selling a platform; you're selling the feeling of relief and control. Getting this message right is probably the biggest lever you can pull. If your ads are getting clicks but not converting, it's often a sign that your ad creative and landing page alignment are disconnected.
Delete the "Request a Demo" Button
Now we get to the most common point of failure in B2B advertising: the offer. The "Request a Demo" button is quite possibly the most arrogant Call to Action in marketing. It assumes your prospect, a busy decision-maker, has nothing better to do than schedule a meeting to be sold to. It's high-friction, low-value, and immediately positions you as just another vendor begging for their time.
Your offer's only job is to deliver a moment of undeniable value—an "aha!" moment that makes the prospect sell themselves on your solution. For a SaaS founder, this is your biggest advantage. The gold standard is a free trial (no card details required) or a freemium plan. Let them use the actual product. Let them feel the transformation. When the product itself proves its value, the sale becomes a formality. You're no longer chasing Marketing Qualified Leads (MQLs); you're generating Product Qualified Leads (PQLs) who are already convinced.
I've seen so many campaigns fail because the offer was wrong. I've worked on B2B SaaS campaigns where a completely free trial was the only way to get people in the door. Once they were in, we could nurture them and upsell them later. For one client, we drove 1,535 trials this way using Meta Ads. Another campaign for a medical job matching SaaS reduced their Cost Per Acquisition from a painful £100 down to just £7 by optimising their offer and funnel. It's that powerful.
If you aren't a SaaS company, you still need to bottle your expertise into a tool or asset that provides instant value. A marketing agency could offer a free SEO audit. A data analytics firm could offer a free 'Data Health Check'. For us, as a B2B advertising consultancy, it’s a free 20-minute strategy session where we audit failing ad campaigns. You have to solve a small, real problem for free to earn the right to solve the whole thing. To dive deeper, you might want to read our guide on building B2B SaaS paid acquisition funnels.
The Math That Unlocks Growth: Calculating LTV and CAC
So many founders are obsessed with getting the lowest Cost Per Lead (CPL) possible. It's the wrong question. The real question is, "How high a CPL can I afford to acquire a great customer?" The answer is found in its counterpart: Customer Lifetime Value (LTV).
Without knowing your LTV, you're flying blind. You have no idea if your £50 CPL from Google Ads is a bargain or a disaster. Let's do the maths. You need three numbers:
- Average Revenue Per Account (ARPA): What's the average you make per customer, per month?
- Gross Margin %: What's your profit margin on that revenue?
- Monthly Churn Rate %: What percentage of customers do you lose each month?
The calculation is simple: LTV = (ARPA * Gross Margin %) / Monthly Churn Rate
Let's say your ARPA is £500, your Gross Margin is 80%, and your Monthly Churn is 4%.
LTV = (£500 * 0.80) / 0.04
LTV = £400 / 0.04 = £10,000
In this scenario, each customer is worth £10,000 in gross margin to your business over their lifetime. Now you have the truth. A healthy SaaS business aims for a 3:1 LTV to Customer Acquisition Cost (CAC) ratio. This means you can afford to spend up to £3,333 to acquire a single customer. If your sales process converts 1 in 10 qualified leads into a customer, you can afford to pay up to £333 for a single qualified lead.
Suddenly, that £250 lead from a CTO on LinkedIn doesn't look expensive. It looks like a bargain. This is the maths that unlocks aggressive, intelligent growth.
Choosing Your First Battleground
When you're launching, you need data and you need it fast. Organic channels like SEO and content marketing are great, but they are slow. It can take months, even years, to see a return. Paid ads are about speed. They let you put your offer in front of your ideal customer tomorrow and get an answer. Does it resonate? Do they click? Do they sign up? This is how you use paid ads to validate your offer before you go all-in.
The platform you choose depends on your customer's intent.
For high-intent prospects (actively searching for a solution):
Your best bet is Google Search ads. These people have a problem, and they are actively looking for a fix. You can target keywords that show they're ready to buy, like "accounting software for small business" or "best CRM for startups". The traffic is expensive, but it's highly qualified. I remember one software client who got 3,543 users at just £0.96 per user by nailing their Google Ads keywords. If you have a mobile app, Apple Search Ads are also incredibly effective.
For low-intent prospects (have a problem but aren't searching):
This is where social media comes in. You're interrupting their day, so your ad has to be brilliant.
- LinkedIn Ads: This is the go-to for hyper-specific B2B targeting. You can target by job title, company size, industry, specific skills—it's incredibly powerful if you know exactly who you're looking for. It's expensive, but for high-ticket B2B SaaS, it can be well worth it. We've run campaigns that achieved a $22 CPL for B2B decision makers, which, given their potential LTV, was a huge win. For more on this, check out our complete guide to LinkedIn Ads.
- Meta Ads (Facebook/Instagram): Don't dismiss Meta for B2B. The targeting isn't as precise as LinkedIn, but the scale is massive and the costs are lower. You can target interests like competitor software names, industry publications, or job roles like "small business owner". It's excellent for testing offers quickly. We've had huge success here, like generating 4,622 registrations for a B2B software at just $2.38 each. The key is a really compelling offer and creative that stops the scroll.
Making the right choice early on is crucial, which is why we've put together a deep-dive on Google Ads vs LinkedIn for B2B SaaS to help you decide.
Your First 100 Customers
Before you even launch, you can start building momentum. Create a simple landing page that clearly explains the nightmare you solve and your unique solution. Then, collect email addresses for a waitlist. Make the offer for signing up compelling—a lifetime discount, extended free trial, or exclusive early access.
You then need to promote this waitlist. You can post it on platforms like Product Hunt, BetaList, and Indie Hackers. Share it in relevant online communities and social media groups. If you've definately got your messaging right and have a bit of budget, you can run some small-scale ads to drive signups. The goal here isn't just to build a list; it's to gather a core group of early adopters who you can talk to, get feedback from, and turn into your first champions when you launch. We have a seperate guide that details the best channels to acquire your first 100 SaaS customers if you need more ideas.
Keep this list engaged. Send them updates on your progress, ask for their input on features, and make them feel like insiders. When you're ready for beta testers, they're your first port of call. A well-nurtured waitlist can give you the initial traction you need to acheive liftoff on day one.
Your GTM Strategy on One Page
This all might seem like a lot to take in. The reality of a successful launch is that it requires a disciplined, strategic approach. It's not about doing everything at once, but doing the right things in the right order. Below is a simple framework to guide your actions.
| Phase | Core Objective | Key Actions |
|---|---|---|
Phase 1: Foundation (Pre-Launch) |
De-risk your idea and build an initial audience. |
|
Phase 2: Validation (Launch - Month 1-3) |
Prove that strangers will pay (with time or money) for your solution. |
|
Phase 3: Optimisation (Month 3+) |
Turn a validated offer into a repeatable, scalable customer acquisition machine. |
|
Launching a new SaaS is incredibly difficult. You have to get the product, the marketing, the sales, and the pricing right all at once. The framework above is designed to cut through the noise and focus on what actually matters: finding a painful problem and proving you can solve it in a way that people will pay for.
Executing this takes expertise and a lot of time—time that, as a founder, you probably don't have. It involves deep research, constant testing, and a level of paid advertising knowledge that takes years to build. This is where getting expert help can make the difference between a launch that fizzles out and one that builds real, sustainable momentum.
If you're building a SaaS and want a second opinion on your go-to-market strategy, we offer a free, no-obligation 20-minute strategy session. We can review your current plans, look at your offer, and give you some honest, actionable advice based on our experience launching and scaling numerous SaaS campaigns. Feel free to book a call if you think it would be helpful.