TLDR;
- Stop looking for an agency with an exact "UK EdTech" case study. Focus on transferable B2B SaaS, eLearning, or professional services experience. The underlying strategy is what matters, not the specific niche label.
- The single most important vetting tool is a free strategy call or account audit. If they don't offer one, walk away. In that call, you're not listening for promises; you're looking for them to ask difficult questions and challenge your assumptions.
- Any specialist worth their salt will immediately talk about your customer's pain, not their demographics. If they start asking about job titles before asking about the nightmares that keep your ideal customer up at night, they're a generalist.
- Don't fall for vanity metrics. The only numbers that matter are qualified leads, trial sign-ups, and ultimately, your Customer Acquisition Cost (CAC) versus Lifetime Value (LTV). If they can't discuss this math with you, they can't help you grow profitably.
- This guide includes an interactive calculator to help you figure out exactly how much you can afford to pay for a lead on LinkedIn, taking the guesswork out of your budget.
Finding a LinkedIn ads specialist in the UK who actually understands the EdTech market can feel like a proper nightmare. You're stuck between generic B2B agencies who think selling to a Head of Department is the same as selling accounting software, and B2C focused marketers who don't grasp the long sales cycles and stakeholder complexity of the education sector. They all have slick presentations, but when you scratch the surface, the strategic depth just isn't there.
Most EdTech founders I speak to are frustrated. They've either been burned by an agency that over-promised and under-delivered, or they're paralysed by choice, unable to tell the real experts from the charlatans. They know LinkedIn is where their audience is, but they're burning cash with no real results to show for it.
Let's cut through the rubbish. This isn't another vague list of "questions to ask an agency." This is a no-nonsense guide to actually vetting a LinkedIn ads partner for your UK EdTech company. We're going to cover how to dissect their case studies, what to look for in a strategy call, and the red flags that should have you running for the hills. This is how you find someone who won't just run your ads, but will become a genuine partner in your growth.
So, why is this so bloody hard in the first place?
You're not imagining it. The UK EdTech landscape has its own unique set of rules that most advertisers just don't get. It's a completely different beast to typical B2B marketing, and if your potential partner doesn't understand these nuances from the get-go, you're setting yourself up for failure.
First, there's the sales cycle. It's not a quick, transactional process. It's dictated by the academic year, with buying decisions clustered around specific terms and budget cycles. A campaign that works wonders in October might fall completely flat in July. A generalist agency will apply a constant pressure, always-on approach that just doesn't align with how schools and universities actually procure technology. They'll blow your budget trying to sell to Head Teachers during their summer holidays. A specialist knows when to push hard with lead generation and when to switch to a lighter-touch brand awareness or resource-led campaign to nurture leads for the next buying window.
Then you have the stakeholder maze. You're rarely selling to just one person. There's the end-user (the teacher), the budget-holder (the Head of Department or Headteacher), the technical gatekeeper (the IT Manager), and sometimes even a board of governors or a Multi-Academy Trust (MAT) executive. Each of these personas has a completely different set of pains and priorities. An ad that resonates with a teacher's desire for better classroom engagement will be ignored by an IT manager who's worried about data security and integration. A specialist understands this complex web and can build a multi-layered campaign that speaks to each stakeholder with a tailored message. They won't just target "teachers" and hope for the best.
And let's not forget the budget constraints. Especially in the state sector, every pound is scrutinised. The value proposition can't just be about "innovation" or "efficiency." It has to be tied to concrete outcomes that justify the spend – improving student attainment, reducing teacher workload, or meeting Ofsted requirements. This requires a level of messaging sophistication that goes way beyond generic "features and benefits" copy. The person writing your ads needs to understand the pressures that UK educators are under.
This is why you're struggling. You're looking for a very specific skillset: someone with the B2B marketing chops of a SaaS expert, but with the sector-specific empathy and knowledge of an educator. They are rare, and they're certainly not the ones cold-emailing you with promises of "guaranteed leads."
How should I really be reading their case studies?
Here's the first big myth to bust: you do not need to find an agency with a case study from another UK-based EdTech company that looks exactly like yours. Chasing this unicorn is a waste of time and will cause you to overlook incredibly talented specialists. What you need to look for is evidence of *transferable skills and strategic thinking* in related, complex B2B sectors.
An agency that's successfully scaled a B2B product for a niche professional audience has already proven they can do the hard part. They know how to identify and target specific job titles, navigate long sales cycles, and create offers that generate qualified leads, not just tyre-kickers. I remember one campaign for a client in the environmental controls sector—a similarly complex B2B field—where we reduced their cost per lead by 84% using a combination of LinkedIn and Meta Ads. That involved getting hyper-specific with our targeting to reach the right technical decision-makers and understanding their unique motivations. That's the same strategic muscle you need to target a Head of Maths versus a Head of IT. The context is different, but the methodology is identical.
Similarly, look for experience generating leads from specific B2B decision-makers on LinkedIn. For one B2B software client, a campaign we ran exclusively on LinkedIn successfully generated leads from key decision-makers at a cost of just $22 per lead. This proves an understanding of how to leverage LinkedIn's powerful targeting to reach the right people with the right message, which is directly applicable to your goals in the EdTech sector.
Here’s a simple framework for evaluating case studies:
When you see a case study about reducing cost per booking by 80% for student recruitment, don't dismiss it. That's incredibly relevant. It shows they can target an education-based audience, understand seasonal cycles, and drive high-value conversions. It's far more impressive than a generic "EdTech" case study that only talks about getting a million impressions for a brand launch.
The key is to look past the industry label and analyse the problem they solved. Did they have to generate leads for a high-ticket B2B service with a long sales cycle? Great. Did they have to persuade a niche group of professionals to adopt a new piece of software? Perfect. These are the building blocks of a successful EdTech campaign. If they can show you that, they're worth talking to.
How do I vet their expertise without just taking their word for it?
This is where the rubber meets the road. Case studies and testimonials are fine, but they are curated marketing assets. The real test of an expert's ability is to see how their brain works when confronted with *your* specific challenges. The single best way to do this is through a free, no-obligation strategy session or account audit.
If a specialist or agency doesn't offer this, it's a massive red flag. It suggests they either lack confidence in their ability to provide value upfront, or their process is just a cookie-cutter template they apply to every client. A true expert is eager to get their hands on a real-world problem and show you how they think. This call isn't a sales pitch; it's a consultation. You should walk away with at least two or three actionable ideas you could implement yourself, wether you hire them or not.
During this session, pay close attention to the questions they ask you. A novice will ask about your budget and goals. An expert will go much, much deeper.
- -> Do they obsess over your ICP's 'nightmare'? They shouldn't be content with "we sell to Head Teachers." They should be asking: "What is the one thing that keeps that Head Teacher awake at 3 AM? Is it the upcoming Ofsted inspection? Is it teacher retention? Is it a budget black hole they can't account for?" They should be digging for the raw, emotional pain point. Your ICP isn't a demographic; it's a problem state. If they're not trying to understand that problem in excruciating detail, their ad creative and messaging will be generic and ineffective.
- -> Do they challenge your assumptions? A good sign is when they respectfully push back on your ideas. If you say, "we think we need to run video ads," a good consultant might respond, "Possibly, but for a cold audience of busy school leaders, a Document Ad with a high-value checklist might get better traction initially. Have you tested that?" They aren't there to be a "yes man." They are there to bring outside expertise and a fresh perspective. If they just agree with everything you say, they're not an expert; they're an order-taker.
- -> Do they immediately connect ads to business maths? This is critical. They should be the one to bring up concepts like Lifetime Value (LTV) and Customer Acquisition Cost (CAC). They should be asking about your pricing, your churn rate, and your sales conversion rate. Why? Because without this data, setting a "good" Cost Per Lead (CPL) is pure guesswork. A specialist knows that a £50 CPL might be a bargain if the customer is worth £5,000, but a disaster if they're worth £500.
This last point is non-negotiable. If they can't have a confident conversation about the underlying economics of your business, they are not a growth partner. They are just a media buyer. To make this tangible, I've built a simple calculator below. A good specialist should be able to walk you through this exact kind of logic on the call.
This is precisely how you can actually vet ad experts beyond their polished pitch decks. Get them to talk numbers, strategy, and your customer's real problems. If they can do that fluently, you might just have found a winner.
What specific LinkedIn strategies should a good UK EdTech specialist even be suggesting?
Alright, so you've found someone who talks the talk. But what should their proposed strategy actually look like? A competent specialist won't just give you vague ideas; they'll outline a concrete, multi-faceted plan that shows they understand the platform's tools and your market's needs. Here's a taste of what you should be hearing.
On Targeting: Beyond the Obvious
Anyone can plug "Head Teacher" into the job title targeting. A real specialist will go several layers deeper to build a highly relevant, efficient audience.
- -> Account-Based Targeting: They should suggest building a target list of specific schools, Multi-Academy Trusts, or universities you want to work with. LinkedIn's Matched Audiences feature allows you to upload a list of company names and target decision-makers exclusively within those organisations. This is perfect for a focused, high-value approach rather than a scattergun one.
- -> Group & Interest Layering: They should talk about targeting members of specific, relevant LinkedIn Groups (e.g., "NAHT - The School Leaders' Union," "EdTech UK"). They should also suggest layering job titles with interests like specific educational publications (e.g., TES, Schools Week), competing software tools, or industry conferences. This helps filter out the noise.
- -> Lookalikes of Real Customers: Once you have a solid customer list, they should immediately be talking about creating Lookalike Audiences. A lookalike of your best, highest-LTV school clients is going to be infinitely more powerful than any manually built interest-based audience.
They might also discuss the merits of different platforms, explaining why for your specific goals, the B2B targeting on LinkedIn is superior. We often have to produce a full breakdown for clients comparing the pros and cons; you can read a bit more about how we think about Google Ads vs LinkedIn Ads for the UK education sector in our guide.
On Ad Formats: The Right Tool for the Job
A good strategist knows it's not a one-size-fits-all approach. Different ad formats serve different purposes in the funnel.
They should be suggesting a mix, for example:
- -> Top of Funnel: Using single image or short video ads to promote a valuable, ungated resource (like a blog post or a case study) to a cold audience. The goal here isn't leads, it's education and building a retargeting pool of people who have shown interest.
- -> Middle of Funnel: Retargeting those website visitors with a high-value gated offer using a LinkedIn Lead Gen Form. This could be a whitepaper ("The 2024 Guide to Ofsted Digital Compliance"), a webinar registration, or a checklist. Lead Gen Forms remove friction and typically result in a lower CPL than sending traffic to a landing page.
- -> Bottom of Funnel: For your most engaged audience (e.g., people who downloaded the whitepaper AND visited your pricing page), they could suggest a more direct approach, maybe even a Conversation Ad that feels like a personal message inviting them to a 1-to-1 demo.
On the Offer: Delete "Request a Demo"
This is a huge one. A top-tier specialist will immediately critique the "Request a Demo" call to action. It's arrogant, high-friction, and screams "I want to sell to you." It forces a busy school leader to commit to a 30-minute meeting with a salesperson, which is a big ask. Instead, they should be brainstorming low-friction, high-value offers that solve a small piece of the prospect's problem for free. This builds trust and makes the prospect sell *themselves* on your solution. Ideas they should be proposing include:
- -> A free, automated "School Website Compliance Checker."
- -> A downloadable pack of "5 Lesson Plans for KS3 Using Digital Tools."
- -> A 15-minute, self-serve interactive product tour.
- -> A free "Digital Safeguarding Health Check" report.
This is the kind of strategic thinking that separates the button-pushers from the real growth partners. You can explore more of these ideas in our complete playbook for UK EdTech LinkedIn ads.
Should I hire a freelancer or an agency? And does location really matter?
This is a common crossroads, and there's no single right answer, but there is a right way to think about it. Many founders get hung up on the idea that they need to hire a local agency in London, Manchester, or wherever they happen to be based. Let's be brutally honest: in 2024, post code is one of the least important factors. Expertise trumps proximity, every single time.
An expert freelancer based in Edinburgh who lives and breathes B2B SaaS marketing is going to run circles around a big, generic digital marketing agency down the road from you in London that assigns you a junior account manager. The work is done remotely, communication happens on Zoom and Slack, and the ad platforms are global. Don't limit your talent pool by thinking you need someone you can have a coffee with. You need someone who can get you results.
The real question is freelancer vs. agency. Here's the breakdown:
The Case for a Freelancer:
- -> Direct Access: You are working directly with the expert. The person who sells you the service is the person who does the work. There's no loss of communication through account managers.
- -> Deeper Specialisation: Many of the best specialists are freelancers. They've niched down to a specific platform (like LinkedIn) and a specific type of client (like B2B/SaaS/EdTech) and that's all they do.
- -> Potentially Lower Cost: With less overhead, a freelancer's rates can sometimes be more competitive, though the top-tier ones will charge a premium for their expertise.
The Case for an Agency:
- -> Broader Skillset: A good agency has a team. This means you don't just get a media buyer; you might also get access to in-house copywriters, designers, and strategists. This can be a huge advantage if you don't have these resources internally.
- -> More Robust Systems: Agencies typically have more established processes for reporting, communication, and project management. They also have redundancy – if your main point of contact is on holiday, someone else can step in.
- -> Collective Brainpower: A good agency fosters a collaborative environment. The strategist working on your account can tap into the collective experience of the entire team, which can often lead to better problem-solving.
Ultimately, the structure is less important than the quality of the individual(s) you'll be working with. Whether you're considering a freelancer or an agency, you should be asking: "Who, specifically, will be managing my account and building my strategy?" You need to vet *that person* using the principles we've already discussed. Some agencies will put their senior strategist on the sales call, only to pass you off to a graduate trainee once you've signed the contract. Insist on meeting the person who will be in the trenches with you. For a deeper look at the process, our ultimate guide to vetting a LinkedIn ads agency in the UK covers this in more detail.
What are the biggest red flags I should be watching out for?
Navigating the pitches from different specialists can be tricky, but there are some clear warning signs that should set alarm bells ringing. If you spot any of these, it's usually best to politely end the conversation and move on.
- Guarantees of Results. This is the biggest and most common red flag. Anyone who "guarantees" a specific ROAS, a certain number of leads, or a specific CPL is either lying or deeply inexperienced. Paid advertising is an auction-based system with dozens of variables (your offer, creative, competition, audience, seasonality). It's impossible to promise a specific outcome. A real expert will talk in terms of realistic targets, benchmarks based on experience, and a clear process for testing and optimising towards your goals.
- Lack of Transparency. They should be willing to work within your own ad account, giving you full ownership and visibility of the data. If they insist on running ads through their own account and only providing you with PDF reports, run. This is often a tactic to hide poor performance, prevent you from learning, and make it harder for you to leave them. You should own your data, always.
- Focus on Vanity Metrics. If their pitch and reports are full of talk about 'impressions', 'reach', and 'clicks', be very wary. While these metrics have their place, they are not business results. An expert focuses the conversation on what actually matters: Cost Per Qualified Lead, Cost Per Trial, Sales Pipeline Generated, and Return On Ad Spend. They should be just as interested in what happens *after* the click as they are in the click itself.
- A "Secret Sauce" or "Proprietary Method". There are no secrets in paid advertising. There are proven strategies, best practices, and relentless testing. Anyone who claims to have a mysterious black-box system that works miracles is selling snake oil. A good partner will be open about their methodology and be happy to explain *why* they are recommending a certain approach.
- Pushy Sales Tactics and an Unwillingness to Say No. If they are pressuring you for a quick decision or are unwilling to admit if they feel you're not a good fit, it's a bad sign. A confident, experienced specialist knows who they can and can't help. They should be qualifying *you* just as much as you are qualifying them. If they say, "Honestly, I don't think your offer is strong enough for paid ads yet," that's a sign of integrity, not weakness.
- The Reference Request Red Flag. This might sound contrarian, but if you've seen their detailed case studies, had an in-depth strategy call where they've provided immense value, and you *still* feel the need to ask to speak to one of their clients, it signals a fundamental lack of trust. From an expert's perspective, this can be a red flag that the client relationship will be difficult and second-guessed at every turn. The proof should be in the strategy they lay out for you, not in a curated chat with their happiest client.
So, what's the plan?
Let's boil it all down. Finding the right LinkedIn ads partner for your UK EdTech company isn't about finding someone with a perfect CV; it's about finding a strategic thinker who understands the maths of your business and the mindset of your customer.
Forget the generic checklists. Use this framework instead. Prioritise transferable skills over niche labels, use the strategy call as your primary vetting tool, and demand a partner who talks about your customer's nightmares and your business's economics. I've detailed the main advice in the table below as a final takeaway.
| Vetting Area | Green Flag (What you want to hear) | Red Flag (What you want to avoid) |
|---|---|---|
| Case Studies | They show B2B SaaS/eLearning results with clear metrics (£CPL, ROAS) and explain the strategic 'why' behind the campaign. | They only show vague 'EdTech' case studies focused on vanity metrics like 'impressions' or 'reach'. |
| The Strategy Call | They ask deep questions about your ICP's pain points, challenge your assumptions, and immediately talk about LTV:CAC math. | They ask about your budget, agree with everything you say, and make vague promises without asking for business metrics. |
| Proposed Strategy | They suggest multi-layered targeting (ABM, groups), a mix of ad formats for the full funnel, and high-value offers instead of 'Request a Demo'. | They suggest a simple strategy of targeting "Teachers" with a single ad format and a "Contact Us" call to action. |
| The 'Promise' | "Based on benchmarks, we'd aim for a CPL of around £40-£60, and our process will be to test these three audiences to see if we can beat that." | "We guarantee you'll get 50 leads in the first month. We have a secret sauce." |
| Transparency | "We'll work directly in your ad account, you'll have 24/7 access, and we'll have a shared dashboard with live results." | "We run everything through our own ad manager and send you a weekly PDF report." |
This process is deliberate and requires effort on your part. It's not as simple as picking the agency with the fanciest website. But investing this time upfront will save you tens of thousands of pounds and months of frustration down the line.
Of course, doing all this yourself is a significant undertaking, which is why many EdTech founders decide to partner with a specialist consultancy that has already been through this learning curve hundreds of times. By working with a team that lives and breathes this stuff, you're not just buying media management; you're buying speed, experience, and a proven strategic framework.
If you're tired of the guesswork and want to have a no-nonsense conversation about a LinkedIn ads strategy that could actually work for your EdTech business, we offer a completely free, 20-minute strategy session. We'll look at what you're doing now, show you what we'd do differently, and you'll walk away with actionable advice, whether you decide to work with us or not. Feel free to get in touch to schedule yours.