Finding a good B2B advertising consultant in the UK can feel like a proper nightmare. You're trying to grow your business, you know you need expert help, but every agency website looks the same, full of jargon and vague promises. The real problem isn't that there's a shortage of consultants, it's that most businesses in the UK don't know how to spot the genuinely good ones from the charlatans. They look for guarantees and cheap retainers instead of a solid process and a track record of solving real business problems. You need someone who gets that you're not just trying to get 'more clicks', you're trying to find high-value customers without burning through your entire budget.
So, why is it so hard to find someone decent?
Honestly, the market is flooded. Especially in business hubs like London, Manchester, and Bristol. Anyone with a laptop can call themselves a paid ads 'guru'. They'll talk a big game about AI and growth hacking, but when you press them for details, it all falls apart. They've never actually managed a serious B2B budget, they don't understand the long sales cycles, and they think targeting 'Company Directors' on Facebook is a sofisticated strategy. It's not.
The core issue is that B2B advertising is fundamentally different. You're not selling a £20 t-shirt to someone scrolling on their lunch break. You're often selling a complex, high-value service or software product to a busy, skeptical decision-maker who needs a compelling reason to even give you five minutes of their time. A consultant who doesn't grasp this from the outset will just waste your money. They'll focus on vanity metrics like impressions and reach, telling you you're building 'brand awareness', when what you actually need is qualified leads that turn into paying customers.
I've seen it time and time again. Businesses come to us after being burned by someone who applied a B2C eCommerce strategy to their B2B service. It never works. You need a different playbook entirely. You have to stop looking for a 'marketer' and start looking for a business problem-solver who uses paid ads as their tool.
What should I actually be looking for in their case studies?
This is where the rubber meets the road. Forget the flashy design and the logos of companies you've never heard of. A case study is only useful if it tells you three things: the problem, the process, and the proof. Most only give you a vague nod to the proof.
The Problem: Did they understand the client's actual business challenge? "Client wanted to increase leads" is weak. "Client, a medical job matching SaaS, was struggling with a £100 Cost Per User Aquisition (CPA) that made scaling impossible" is specific. It shows they understand business metrics, not just ad metrics.
The Process: What did they *actually* do? This is the bit that's often missing. Did they use Google Ads? LinkedIn Ads? Meta? What was their logic? If they can't articulate their strategy clearly, they probably didn't have one. Look for mentions of specific targeting strategies, ad formats, and campaign objectives. For B2B, you want to see a heavy reliance on platforms like Google Search (for capturing intent) and LinkedIn (for targeting specific job titles and industries). For instance, we ran a campaign for a B2B software client targeting decision-makers purely on LinkedIn and achieved a $22 cost per lead. That's a specific process with a specific outcome.
The Proof: The numbers need to be real and relevant. An increase in 'reach' by 500% means nothing. A 1000% Return On Ad Spend (ROAS) for a subscription box client is great, but what does that mean for your SaaS business? You need to look for metrics that matter to you. For most B2B companies, that's Cost Per Lead (CPL), Cost Per Aquisition (CPA), and ultimately, the revenue generated from those leads. Look for figures in pounds (£) if they're claiming to be UK-focused. As I mentioned, one of our proudest moments was taking that medical SaaS client's CPA from £100 down to just £7. That's a number that fundamentally changes a business. It's the difference between stagnation and rapid growth.
Don't be afraid to question the case studies. If something seems too good to be true, ask how they did it. A good consultant will be happy to walk you through their thinking. A bad one will get defensive or change the subject.
But what if their case studies aren't in my exact, tiny niche?
This is a fair question, but you might be focusing on the wrong thing. While direct experience in, say, 'accountancy software for UK-based architectural firms' is great, it's not the be-all and end-all. What's far more important is proven experience in solving the same *type* of problem for the same *type* of audience.
A consultant who has successfully generated leads for a high-ticket industrial product, for example, understands the principles of reaching niche decision-makers with a complex sale. They know how to build a case, handle a long sales cycle, and use platforms like LinkedIn effectively. That process is far more transferable to your architectural software than the process used by an agency that only sells fast fashion on TikTok.
The key is to understand their underlying methodology. Do they have a framework for identifying your Ideal Customer Profile (ICP)? And I don't mean a lazy demographic profile like "CFOs in the Midlands". I mean a deep understanding of their pains, their frustrations, their career-threatening nightmares. A good consultant knows your ICP isn't a demographic; it's a problem state. The CFO isn't just a job title; she's a leader terrified of a cash flow crisis during an economic downturn. That's who you're selling to. A consultant who gets this can adapt their strategy to any B2B niche because the core human psychology is the same.
So, instead of asking "Have you worked with an architectural software firm before?", ask "Walk me through your process for defining and reaching a difficult-to-find B2B audience." Their answer will tell you everything you need to know.
Okay, I've vetted their work. What do I ask on the discovery call?
Right, this is your chance to really see if they know their stuff. Don't waste it with bad questions. The single worst question you can ask is, "Can you guarantee results?". No one can. Advertising is about testing and iteration, not fortune-telling. A consultant who promises you a specific ROAS before they've even seen your account is either lying or naive. It's a massive red flag.
Instead, your goal is to probe their process and their thinking. Here are some much better questions:
- -> "Based on what you know about my business, what ad platform would you start with and why?" (Their answer should show a clear strategic rationale, e.g., "We'd start with Google Search because your service solves an urgent problem people are actively searching for. We'd target keywords like 'emergency electrical repair' not 'what is a fuse box'.")
- -> "What's your process for understanding my ideal customer?" (Look for answers that go beyond demographics and into pain points, as we discussed.)
- -> "What do you think of my current offer? How would you improve it?" (This is a brilliant one. Most B2B offers are terrible. The "Request a Demo" button is an arrogant, high-friction call to action. A great consultant will challenge this. They'll suggest creating a valuable, low-friction offer first, like a free automated audit, a strategy template, or a short video course that solves a small, tangible problem for your ICP. This shows they understand value-first marketing, not just running ads.)
- -> "How do you calculate a target Cost Per Aquisition?" (If they can't answer this, run. The answer should involve a discussion about your Customer Lifetime Value.)
This conversation should feel like you're getting free advice. It should be a mini-strategy session. For instance, when we do intro calls, we often do a free ad account review or a strategy session. We want to provide genuine value upfront to show a potential client the level of expertise they'll be getting. If you leave the call feeling more confused, or like you've just been given a hard sales pitch, they are not the right fit for you.
How do I know if their strategy actually makes sense? It's all so technical.
It can feel overwhelming, but the fundamentals are actually quite simple. A good strategy is built on solid maths and a clear understanding of your customer, not secret 'hacks'. Let's break it down.
First, it all starts with knowing your numbers. Any consultant worth their salt will insist on calculating your Customer Lifetime Value (LTV) before spending a single penny. It's the only way to know what you can afford to pay to aquire a customer (your CAC).
How to Calculate Your Customer Lifetime Value (LTV) in the UK
Let's use a realistic example for a UK SaaS business.
Average Revenue Per Account (ARPA): What you make per customer, per month. Let's say it's £400.
Gross Margin %: Your profit margin on that revenue. Let's say it's 75%.
Monthly Churn Rate: The percentage of customers you lose each month. Let's say it's 5%.
The Calculation:
LTV = (ARPA * Gross Margin %) / Monthly Churn Rate
LTV = (£400 * 0.75) / 0.05
LTV = £300 / 0.05 = £6,000
In this example, each customer is worth £6,000 in gross margin. A healthy LTV:CAC ratio is 3:1, meaning you can afford to spend up to £2,000 to acquire a single customer. If your sales team converts 1 in 5 qualified leads, you can afford to pay up to £400 per lead. Suddenly that £50 lead from LinkedIn doesn't seem so expensive, does it?
Once you have this number, the rest of the strategy falls into place. The consultant's job is to build a machine that generates leads for less than your target CPL.
Second, their messaging must speak directly to the customer's pain. It should be based on the Before-After-Bridge framework. You don't sell 'data analytics software'. You sell the transformation.
Before: Your finance team is drowning in spreadsheets, spending days on manual reconciliation, and you have zero confidence in the numbers for your next board meeting.
After: You have a single dashboard with real-time, trusted data. Your board meeting is a breeze, and you can make strategic decisions with confidence.
Bridge: Our platform is the bridge that gets you there. Start a free trial and connect your data in minutes.
If their proposed ad copy is just a list of features, they don't get it. Good copy sells the outcome, not the vehicle.
Finally, their targeting should be precise. As mentioned, on a platform like LinkedIn, they should be building audiences based on job title, industry, company size, and even specific company names or groups. On Google, they should be targeting high-intent keywords that signal someone is looking to buy, not just learn. Think "b2b lead generation agency uk" (buying intent) vs. "what is lead generation" (informational intent). A good consultant obsesses over this level of detail.
What kind of results should I realistically expect in the UK B2B market?
Patience. B2B advertising is a marathon, not a sprint. Anyone promising you a 10x ROAS in the first month is selling you snake oil. The sales cycles are longer, and you need to build trust. Here's a realistic view:
Month 1: Data & Learning. The first 30-60 days are about testing. We're testing audiences, messaging, and offers to see what resonates. The goal isn't profit; it's to find a repeatable combination that generates qualified leads at a predictable cost. You should expect to see leads coming in, but the cost might be higher than your eventual target. This is normal. We're paying for data.
Month 2-3: Optimisation. We take what we learned in month one and double down on what's working. We cut the losing ads and audiences and reallocate budget to the winners. You should see your Cost Per Lead (CPL) start to come down and the quality of leads improve. This is where we refine the machine.
Month 4 onwards: Scaling. Once you have a predictable system for generating leads at or below your target CPL, it's time to scale. This means carefully increasing the budget while monitoring performance to ensure the CPL stays stable. This is how you build sustainable growth.
In terms of costs, it varies massively, but here's a rough guide based on our experience in the UK market. The below are just ballparks, your own milage may vary.
| Lead Type | Platform | Typical UK Cost Per Lead (CPL) | Notes |
|---|---|---|---|
| Gated Content (e.g., eBook) | LinkedIn / Meta | £15 - £50 | Lowest intent, generates top-of-funnel leads for nurturing. |
| Webinar Registration | LinkedIn / Meta | £30 - £80 | Medium intent, shows active interest in a topic. |
| Free Trial / Freemium Signup | Google Search / Meta | £50 - £200+ | High intent, a Product Qualified Lead (PQL). Can be much higher for competitive SaaS. |
| Demo / Consultation Request | Google Search / LinkedIn | £80 - £300+ | Very high intent, but can be a hard ask. Often the most expensive type of lead. |
As I talked about earlier, we achieved a $22 (£18) CPL for B2B decision-makers in a software campaign. That was the result of relentless optimisation. It's achievable, but it's not where you start on day one.
This is my main advice for you:
Choosing a B2B advertising consultant is a big decision. To make sure you get it right, you need to stop thinking like a client and start thinking like an investor. You're not just buying a service; you're investing in a growth engine for your business. The table below summarises the key things you need to look for and the red flags you need to avoid.
| Area of Focus | What to Look For (Green Flags) ✅ | What to Avoid (Red Flags) 🚩 |
|---|---|---|
| Case Studies & Proof | Specific, relevant B2B results (CPL, CPA, Revenue) in £. Clear explanation of the process used to get those results. | Vague results ("increased brand awareness"). No B2B experience. No clear process explained. |
| Strategy & Process | Asks about your LTV and business goals. Focuses on customer pain points. Has a clear testing methodology. | Talks about "secret hacks". Focuses on vanity metrics (clicks, impressions). Can't explain their process. |
| The Offer | Challenges your current offer. Suggests creating high-value, low-friction lead magnets (audits, tools, templates). | Immediately accepts your "Request a Demo" button without question. Suggests generic offers. |
| Communication & Attitude | Acts as a strategic partner. Asks tough questions. Provides value and advice on the first call. Is transparent about risks. | Acts like a vendor just taking orders. Makes bold guarantees. Hard-sells you. Avoids difficult questions. |
| Platform Expertise | Recommends platforms based on your ICP and sales process (e.g., Google Search for intent, LinkedIn for targeting). | Has a "one-size-fits-all" approach. Suggests TikTok for reaching CFOs (unless you have a very creative reason!). |
Following this framework will put you in a much stronger position. It shifts the power dynamic. You're no longer a desperate business owner hoping to get lucky; you're a savvy investor conducting due diligence on a potential partner.
Getting this right is probably one of the most important things you can do for your business's growth. The right consultant can be the difference between stagnating and hitting your revenue goals. The wrong one can set you back thousands of pounds and months of wasted time.
While this guide gives you the tools to find the right partner, implementing a winning B2B ad strategy is a full-time job that requires deep expertise and constant attention. It's not something you can do effectively on the side. This is where expert help can be an investment, not a cost, saving you from the expensive mistakes that come from trial and error.
If you're a UK business and you'd like a second pair of eyes on your current advertising or want to discuss a potential strategy, we offer a completely free, no-obligation 20-minute strategy session. We can audit your existing campaigns and give you some actionable advice you can implement straight away. It's a chance for you to see if our expertise is the right fit for your business.