TLDR;
- Stop thinking about keywords first. Your first job is to deeply understand your ideal customer's most urgent, expensive problem. Your entire campaign will be built around solving that pain.
- Setting up conversion tracking isn't a 'nice-to-have', it's the foundation of everything. Without it, you are literally just guessing and throwing money away. Don't spend a single pound until it's working perfectly.
- Google's default settings are designed to make Google money, not you. You must manually disable options like the Display Network and Search Partners to avoid burning your budget on low-quality traffic.
- Start small and focused. One campaign, a couple of tightly-themed ad groups, and a handful of high-intent keywords. You can scale later once you have data that proves what works.
So you want to set up a Google Ads campaign. It's easy to get started, but incredibly easy to get wrong. Most new advertisers I see have one thing in common: they've logged into Google, followed the on-screen prompts, thrown a budget at it, and a month later they've got nothing to show for it but a lighter bank account. They blame the platform, saying "Google Ads doesn't work". That's not true. The truth is, they've skipped the most important steps that happen before you even create your first campaign.
Setting up a profitable campaign isn't about knowing every single button and feature in the dashboard. It's about strategy. It's about understanding your customer so deeply that your ads feel like they're reading their mind. This guide will walk you through setting up your first campaign properly, based on what we actually do for clients, and help you avoid the common pitfalls that cost new advertisers a fortune.
Your ICP is a Nightmare, Not a Demographic
The first mistake everyone makes is defining their customer with sterile demographics. "We're targeting marketing managers at tech companies in London with 50-200 employees". This is completely useless. It tells you nothing about their motivations, their fears, or what would make them search for a solution at 10pm on a Tuesday.
You need to stop thinking about who they are and start obsessing over the problem they have. What is the specific, urgent, and expensive nightmare they're living through? That is your Ideal Customer Profile (ICP). It's not a person; it's a problem state.
- For a local electrician, the ICP isn't "homeowners aged 30-60". It's the terror of a flickering light at midnight and the fear of an electrical fire. Their nightmare is safety and uncertainty.
- For a B2B SaaS that automates reporting, the ICP isn't a "CFO". It's the CFO who just spent another weekend manually exporting data into spreadsheets, knowing their team is making critical decisions based on outdated information. Their nightmare is inefficiency and risk.
- For an e-commerce store selling premium running shoes, the ICP isn't "runners". It's the runner who just got injured because of their cheap, unsupportive shoes and is now desperately searching for something that will prevent it from happening again. Their nightmare is pain and missing their next race.
Once you define the nightmare, you can figure out what they'd type into Google when they're desperate for a solution. This is the foundation of your entire keyword strategy. It's the difference between targeting a vague term like "business software" and a high-intent phrase like "automate financial reports for Xero". One is a guess; the other is a direct response to their pain. Get this right, and everything else becomes ten times easier.
Why Setting Up Tracking Isn't Optional, It's Everything
If you take only one thing away from this, let it be this: do not spend a single pound on Google Ads until you have conversion tracking set up correctly. I can't stress this enough. So many people skip this because it seems a bit technical, but it's the absolute bedrock of a successful account.
Think of it this way. Without tracking, you're telling Google "Here's my money, go find me some clicks". Google will happily go and find you the cheapest clicks it can, regardless of whether those people have any intention of ever buying from you. With tracking, you're telling Google "Here's my money, go find me more people who do this specific action". That action could be filling out a contact form, calling your business, or buying a product. Suddenly, the algorithm has a clear goal. It's no longer looking for clicks; it's looking for customers.
Every conversion gives the system a data point. The more data points you feed it, the smarter it gets at finding more people just like the ones who converted. It's a virtuous cycle. No data, no learning, no results. It really is that simple. You need to be able to answer the question: "Which specific keyword, ad, and audience led to this lead or sale?". If you can't, you're flying blind. There are many guides on this, but it's critical you understand how to properly track every lead from your campaigns before you proceed.
How Should I Structure My First Campaign?
When people first look at Google Ads, they often overcomplicate things. They see the structure of Campaign > Ad Group > Keyword and immediately try to build a massive, sprawling account with dozens of campaigns and hundreds of ad groups for every possible service or product they offer. This is a mistake.
For your first campaign, simplicity is your best friend. Your goal is to get clean data, prove the model works, and then expand. I'd recomend starting with just ONE campaign. This campaign should be focused on your single most valuable offer—the one that solves the most painful problem for your best customers.
Inside that one campaign, you'll create a few tightly-themed ad groups. Each ad group should contain a small number of keywords that are all very closely related, almost synonyms of each other. This allows you to write ads that are hyper-relevant to the search query, which increases your click-through rate and Quality Score.
Here’s a practical example for a law firm specialising in employment law:
Campaign: Employment Law - Unfair Dismissal
- Ad Group 1: Unfair Dismissal Claims
Keywords: "unfair dismissal solicitor", "was i unfairly dismissed", "how to claim for unfair dismissal" - Ad Group 2: Redundancy Advice
Keywords: "redundancy legal advice", "solicitor for redundancy", "unfair redundancy process" - Ad Group 3: Settlement Agreements
Keywords: "settlement agreement advice", "lawyer for settlement agreement", "sign settlement agreement"
See how each ad group is distinct, but they all fall under the main campaign theme? This kind of logical seperation is what allows you to control your budget and messaging effectively. If you're just starting out, getting this foundational campaign structure right is more important than anything else.
Campaign: Emergency Plumbing Services
Ad Group 1: Leaking Pipes
- "emergency pipe repair"
- "plumber for burst pipe"
- "fix leaking pipe now"
Ad Group 2: Blocked Drains
- "24 hour drain unblocking"
- "emergency blocked toilet"
- "drain clearance service"
Ad Group 3: Boiler Repair
- "emergency boiler repair"
- "no hot water call out"
- "gas safe boiler engineer"
How Do I Find Keywords That Actually Make Money?
Now we get to keywords. This is where your earlier work on the customer's 'nightmare' pays off. Your goal is not to find hundreds of keywords. It's to find the handful of phrases that signal someone is ready to buy or take action right now.
There's a massive difference between "informational" keywords and "transactional" (or high-intent) keywords.
-> Informational: "how to fix a dripping tap"
-> Transactional: "emergency plumber near me"
Someone searching the first query wants a DIY guide. Someone searching the second needs a professional, and fast. You want to spend your money on the second person. The biggest mistake is bidding on broad, informational terms that get loads of clicks but no conversions. It's one of the fastest ways to waste your budget on the wrong keywords.
You also need to understand keyword match types. Google gives you three main options:
- Broad Match: `plumber london` - Google can show your ad for searches it deems 'related', like "local handyman jobs" or "bathroom renovation ideas". Avoid this like the plague when you start. It gives Google far too much control and it will burn your budget on irrelevant searches.
- Phrase Match: `"plumber london"` - Your ad will show for searches that include the meaning of your phrase. This could be "best plumber in london for emergencies" or "find a plumber london". This is a great starting point. It gives you a good balance of reach and relevance.
- Exact Match: `[plumber london]` - Your ad will only show for searches that have the same meaning or intent as your keyword, like "london plumber" or "plumber in london". This is the most controlled, often leading to the highest conversion rates but the lowest volume.
My advice? Start with Phrase and Exact match keywords only. Build a small, focused list of 10-15 high-intent keywords across your ad groups. You can always expand later, but starting with this level of control is absolutly essential.
How Do I Write Ad Copy That Gets Clicks?
Your ad has two jobs. The first is to get the right person to click. The second, and just as important, is to stop the wrong person from clicking. Good ad copy acts as a filter.
You’re using Responsive Search Ads, which means you provide Google with a list of headlines and descriptions, and it mixes and matches them to find the best combination. The key is to make each of these 'assets' compelling and relevant.
Here’s a simple formula for your headlines:
- Headline 1: Match the Keyword. If they searched for "emergency roofer", your first headline should be "Emergency Roofer Available Now" or something very similar. This immediately confirms they're in the right place.
- Headline 2: State Your Unique Value Proposition (UVP). Why should they choose you? "25-Year Guarantee | Family Run" or "24/7 Call Out | No Hidden Fees".
- Headline 3: Strong Call to Action (CTA). Tell them exactly what to do next. "Call For A Free Quote Today" or "Book Your Inspection Online".
Your descriptions should then expand on these points. Mention benefits, not just features. Add social proof like "150+ 5-Star Reviews". Reiterate the CTA. The goal is to answer all their immediate questions and overcome their objections right there in the ad. If you want to see real-world examples, our guide on high-conversion ad copy has a ton of them.
| Ad Copy Example: B2B SaaS (Project Management Tool) | |
|---|---|
| Headlines |
Project Management Software
Stop Missing Deadlines
Start Your Free 14-Day Trial
|
| Descriptions |
Tired of chaotic projects & endless email chains? Our tool brings all your tasks, files, and communication into one place. See why 5,000+ teams trust us.
Get a clear view of who's doing what and when. Automate reports and deliver projects on time, every time. Sign up in 60 seconds. No credit card needed.
|
| Display Path | www.example.com/Project-Management/Free-Trial |
Which Google Settings Will Bankrupt You (If You're Not Careful)?
This is where most beginners lose their shirts. Google's default campaign settings are designed to maximise their revenue, not your profit. You must be dilgent and change them manually.
1. Network Settings: The Budget Killer. By default, Google opts you into "Search Partners" and the "Google Display Network".
- Search Partners are other search engines and sites that use Google's search results (like AOL, or embedded search bars on retail sites). The quality here is very inconsistent and often lower intent.
- The Display Network shows your text ads on random websites and apps across the internet. This is for brand awareness, not direct response. It will absolutely incinerate your budget with low-quality clicks.
2. Location Targeting: The Wrong Audience. The default setting is "Presence or interest: People in, or who show interest in, your targeted locations". This means if you're a plumber in Manchester, your ad could be shown to someone in London who once searched for "hotels in Manchester". They have no intention of hiring you. Action: Change this setting to "Presence: People in or regularly in your targeted locations". This ensures you only reach people physically located in the area you serve.
3. Bidding Strategy: Giving Up Control. Google will push you towards automated bidding strategies like "Maximize Clicks". This is a trap. It tells the algorithm to get you as many clicks as possible for your budget, regardless of their quality. Action: If you're a complete beginner, start with "Manual CPC" and tick the box for "Enhanced CPC". This gives you control over your maximum bid per keyword, while still letting Google's AI adjust it slightly if it thinks a click is likely to convert. Once you have significant conversion data (30+ conversions in 30 days), you can then confidently switch to "Maximize Conversions".
I've Launched. Now What?
Congratulations, your campaign is live. But the work isn't over; it's just begun. Launching is easy. Optimising is what separates successful accounts from failed ones. In the first few weeks, your job is to gather data and prune waste.
Your single most important task is to check the Search Terms Report daily. This report shows you the actual search queries people typed that triggered your ads. This is where you'll find gold, and where you'll find junk.
- If you're a B2B software company and you see searches for "free project management software template", but you don't offer a free template, you add "template" as a negative keyword. This prevents your ad from showing for that search again, saving you money.
- If you see a highly relevant search term that you hadn't thought of, you add it as a new keyword to your ad group.
This process of refining your targeting by adding negative keywords is relentless. It's the primary activity you should be focused on for the first month. Don't make huge changes to bids or ad copy too quickly. Let the data accumulate, focus on eliminating wasted spend via the search terms report, and be patient. After a few weeks, you'll have a much clearer picture of what's truly working, which is the perfect time to review our guide on what to do right after you've launched your first campaign.
Why This All Feels So Complicated (And When to Get Help)
By following these steps, you're already ahead of 90% of new advertisers. You've built a strategic foundation designed for profitability, not just for clicks. But there's no denying it's a lot to take in. Running Google Ads effectively is a skill that takes time to develop. It involves constant testing, analysis, and staying on top of a platform that changes all the time.
These steps will give you the best possible start, but mastering the nuances of bidding, ad copy psychology, and scaling is a full-time job. Many business owners find that while they can set up a basic campaign, they lack the time or specific expertise to really optimise it and get the best possible return on their investment.
This is the main advice I have for you:
| Step | Action | Why It's Critical |
|---|---|---|
| 1. Foundation | Define your customer's most urgent problem, not their demographics. | This dictates your keywords, ad copy, and targeting. It ensures you're solving a real need. |
| 2. Tracking | Set up conversion tracking for leads or sales before launching. | Without data on what works, you cannot optimise. The algorithm needs goals to work effectively. |
| 3. Structure | Start with one campaign, a few tightly-themed ad groups, and a small list of keywords. | Keeps your budget controlled and your data clean, making it easier to see what's performing. |
| 4. Keywords | Use Phrase and Exact match keywords. Avoid Broad match. Focus on high-intent terms. | Prevents wasted spend on irrelevant, low-quality clicks from people who aren't ready to buy. |
| 5. Settings | Turn OFF Search Partners & Display Network. Set location to "Presence". Use Manual CPC to start. | These default settings are designed to spend your money quickly, not efficiently. Take back control. |
| 6. Optimisation | Live in your Search Terms Report for the first few weeks. Add negative keywords daily. | This is the #1 activity for improving performance and ROI by cutting out wasted ad spend. |
If you've set up your campaign and are still struggling to get the results you want, it might be time to get an expert opinion. Often, a second pair of experienced eyes can spot opportunities or costly mistakes in minutes. We offer a completely free, no-obligation strategy session where we'll go through your account with you and provide clear, actionable advice on what to do next. It's a great way to get a professional audit and understand the true potential of your campaigns.