TLDR;
- Stop targeting demographics. Your ideal customer isn't a job title; it's a person with an urgent, expensive problem. Target their nightmare, not their LinkedIn profile.
- Your "Request a Demo" button is killing your conversions. You must offer genuine, upfront value for free—like a tool, a checklist, or a mini-audit—to earn their trust and time.
- Forget "Brand Awareness" campaigns on LinkedIn. They're designed to find you the cheapest, least-engaged audience. You should always optimise for a conversion objective like leads or signups.
- This guide includes a functional LTV to CAC calculator to help you figure out exactly how much you can afford to pay for a lead, shifting your focus from cheapness to profitability.
- We'll walk through structuring your campaigns, writing ad copy that actually works, and picking the right ad formats for each stage of a real-world B2B funnel.
So you're trying to build a LinkedIn ad funnel. Most people think it's a simple sequence: Ad -> Click -> Lead. But the reality is that most B2B advertising on LinkedIn is just a fast way to burn cash. Tbh, it’s because the entire approach is backwards. People start by thinking about who they want to reach—job titles, company sizes, industries—and then they slap a generic ad in front of them asking for a demo. It never works.
The secret isn't a more complicated funnel, it's a completely different mindset. You have to stop selling your service and start solving a very specific, very painful problem. Your funnel isn't about pushing people through stages; it's about finding the people who are already in pain and showing them you have the aspirin. Forget everything you think you know about funnels for a minute. Let’s talk about what actually gets B2B decision makers to stop scrolling and give you their email address.
So why are my LinkedIn ads probably failing right now?
The number one reason is that you're targeting a demographic, not a nightmare. You’ve been told to define your Ideal Customer Profile (ICP) with things like "CTOs at SaaS comapnies with 50-200 employees". That tells you absolutely nothing useful. It's a sterile, abstract description that leads to ads that are just as sterile and abstract. "Streamline Your Workflow" or "Boost Your ROI" – nobody cares. It's noise.
Your real ICP isn't a person, it's a problem state. It’s the CTO who is secretly terrified that her best two engineers are about to quit because their development pipeline is a mess. It's the Head of Sales who can't sleep because his team is spending 80% of their time on manual data entry instead of selling. These are career-threatening, expensive, urgent nightmares. That's what you need to target.
When you target a demographic, you get this:
Another common mistake is choosing the wrong campaign objective. You might think running a "Brand Awareness" or "Reach" campaign is a good first step. It feels logical: get your name out there first, then ask for the lead. On LinkedIn, this is a trap. When you tell the algorithm to get you the most reach for the lowest cost, it does exactly that. It finds the people in your audience who are the least likely to ever click, engage, or buy anything. Their attention is cheap for a reason. You're actively paying to reach non-customers. For any small or medium business, awareness is a byproduct of delivering results, not a pre-requisite for making a sale. You should pretty much always be using a conversion-focused objective, like Lead Generation, from day one.
If your current strategy feels like you're shouting into the void, it's because you are. For a deeper look at this, our guide on why LinkedIn ads are often useless and how to target nightmares, not demographics, might be helpful.
Okay, so how do I actually find these "nightmares"?
This is where you have to do the real work that your competitors are too lazy to do. You need to become an expert on your customer's specific anxieties. This isn't about sending out a SurveyMonkey poll. It's about deep, qualitative research.
Where do they hang out online when they're *not* on LinkedIn?
-> Podcasts: What do they listen to on their commute? Is it 'Acquired' for tech strategy, 'The SaaS Podcast' for growth stories, or something more niche in their industry? These podcasts are goldmines for understanding their challenges and the language they use to describe them.
-> Newsletters: Which emails do they actually open? Is it Stratechery by Ben Thompson, Lenny's Newsletter for product growth, or an industry-specific briefing? The topics covered are the topics on their mind.
-> Communities: Are they in specific Slack channels, private Facebook Groups like 'SaaS Growth Hacks', or subreddits related to their role? Listen to the questions they ask and the problems they complain about. This is unfiltered, raw intelligence.
-> Tools they pay for: What's already on their company credit card? Do they use HubSpot for marketing, Salesforce for sales, Jira for project management? Targeting users of complementary (or competing) software is an incredibly powerful stratgey.
Once you have this intelligence, you can use LinkedIn's targeting tools properly. Job titles and company sizes are no longer your target; they are just the filters you use to find the people experiencing the nightmare you've identified. You're not targeting "Head of Marketing", you're targeting the "Head of Marketing at a Series B startup who just got their budget cut by 30% and is desperate to prove ROI". You find them by layering company growth stage data, job functions, and seniority. This is how you go from a shotgun to a sniper rifle. If you really want to get specific, you can build a list of target comapnies in a tool like Apollo.io, upload it to LinkedIn, and target decision-makers only at those exact firms.
This is the foundation for any successful campaign, and something we cover in more detail in our complete guide to dominating LinkedIn Ads.
| Your B2B Service | The Customer's Nightmare & Targeting Layers |
|---|---|
| Fractional CFO Services |
"I'm burning through cash and don't know why. I might miss payroll."
Job Title: CEO, Founder, Co-Founder
Company Size: 11-50 employees
Industry: Software, IT Services
AND Member of Group: "SaaS Growth Hacks"
|
| Cybersecurity Compliance Software |
"We're about to lose a huge enterprise deal because we're not SOC 2 compliant."
Job Function: IT, Engineering
Seniority: VP, Director, C-Suite
Company Follower of: "TechCrunch", "Y Combinator"
AND Exclude Industry: Government, Education (if not relevant)
|
| Recruitment Agency for Developers |
"My best developers are leaving, and I can't hire replacements fast enough."
Job Title: CTO, VP of Engineering
Company Growth Rate: Top 20% fastest growing
Skills: "Software Development", "Agile Methodologies"
|
What should my ads and offer actually be?
Now that you know who you're talking to and what keeps them up at night, you can write an ad they can't ignore. Ditch the corporate fluff. Speak directly to their pain using a simple formula like Problem-Agitate-Solve.
Problem: State their nightmare in a single sentence. "Another 6-figure enterprise deal stalled in legal?"
Agitate: Twist the knife. Remind them of the consequences. "Your champion is going quiet, and your competitor who *is* SOC 2 compliant is circling."
Solve: Introduce your solution as the direct, obvious answer. "Get a clear, actionable roadmap to SOC 2 compliance in 90 days. Download our free compliance checklist."
Notice that last part. The "solve" isn't "Request a Demo". This is the other huge failure point in B2B ads. The "Request a Demo" or "Contact Sales" button is the most arrogant, high-friction Call to Action you can possibly use. It presumes a busy, important person has nothing better to do than get on a call to be sold to. It screams "I am a vendor, and I want your time". It's a deal-killer.
Your offer's only job is to provide a moment of genuine, undeniable value for free. You must solve a small piece of their problem right away to earn the right to solve the whole thing. This is how you build trust and qualify leads at the same time. The person who downloads a "SOC 2 Compliance Checklist" is telling you exactly what their problem is. They are pre-qualifying themselves. This approach completely changes the game, and is key if you want to find out the real reason you're not getting more leads from LinkedIn Ads.
Instead of "Request a Demo", your offer must be something like:
- A free, automated tool (e.g., an SEO audit, a cloud cost savings calculator).
- A high-value template or checklist (e.g., "The Ultimate B2B Content Calendar Template").
- A short, interactive video course on a specific skill.
- A data-driven benchmark report for their industry.
- For us, as a B2B ad consultancy, we offer a free 20-minute strategy session where we audit failing ad accounts. It's pure value, upfront.
Creating compelling, problem-focused copy is a skill in itself, and it's so important we've created an ultimate strategy guide for B2B ad creative that you might find useful.
How much should I be willing to pay for a lead?
This question cripples so many businesses. They get obsessed with driving their Cost Per Lead (CPL) down as low as possible, often by targeting lower-quality audiences or making weaker offers. This is the wrong way to think about it. The real question is not "How low can my CPL go?" but "How high a CPL can I afford to acquire a fantastic customer?".
The answer is in calculating your Customer Lifetime Value (LTV). Once you know what a customer is worth, you can make intelligent decisions about how much you're willing to pay to get one. Let's run the numbers. You need three bits of info:
- Average Revenue Per Account (ARPA): What's a customer worth to you each month?
- Gross Margin %: What's your profit margin on that revenue?
- Monthly Churn Rate: What percentage of customers do you lose each month?
The formula is: LTV = (ARPA * Gross Margin %) / Monthly Churn Rate
Let's say you have a SaaS product that costs £500/month, your gross margin is 80%, and you lose 4% of your customers each month. Your LTV is (£500 * 0.8) / 0.04 = £10,000. Each customer is worth £10k in gross margin over their lifetime. A healthy business model often aims for a 3:1 LTV to Customer Acquisition Cost (CAC) ratio. This means you can afford to spend up to £3,333 to acquire a single customer. If your sales team converts 1 in 10 qualified leads, you can afford to pay £333 for that lead.
Suddenly that $22 CPL we achieved for a B2B SaaS client targeting decision makers on LinkedIn doesn't just sound good, it sounds like an absolute bargain. I remember one campaign we worked on for a medical job matching platform where we reduced their cost per acquisition to just £7. This is the maths that unlocks aggressive, intelligent growth. Use the calculator below to figure out your own numbers.
Knowing this number is the difference between timidly testing ads and confidently scaling a profitable acquisition engine. Understanding this is also part of a wider discipline of correctly measuring your ads, which you can read about in our masterclass on paid ads measurement and attribution.
How should I structure the actual campaigns?
Right, let's get into the nitty-gritty of the LinkedIn Campaign Manager. You've got your nightmare-focused targeting and your high-value offer. Now you need to put it together in a way that makes sense. I like to think about it in a simple ToFu/MoFu/BoFu (Top, Middle, Bottom of Funnel) structure.
Campaign 1: Top of Funnel (ToFu) - The Cold Audience
- Objective: Lead Generation. This is crucial. Use LinkedIn's native Lead Gen Forms. They pre-fill with the user's profile data, which dramatically reduces friction and increases conversion rates.
- Audience: This is your "nightmare" audience we defined earlier. All those targeting layers go in here. This is your largest audience.
- Ad Format: I'd test a mix. Single Image Ads are great for a punchy, direct message. Video Ads are fantastic for telling a slightly more complex story or showing a product in action. Just make sure the first 3 seconds are compelling.
- The Offer: Your low-friction, high-value asset. The checklist, the template, the mini-course. The goal here isn't to get a sales call, it's to get an email address in exchange for real value.
Campaign 2: Middle of Funnel (MoFu) - The Warm Audience
- Objective: Website Traffic or Lead Generation.
- Audience: Retargeting. This is where you start to see real efficiency. Create audiences of people who have visited your website in the past 90 days, or people who opened but didn't submit your ToFu lead gen form. This is a much more engaged group.
- Ad Format: You can get a bit more direct here. Carousel Ads work well to showcase different features or benefits. Document Ads (like sharing a PDF of a case study) can also be really effective for this audience.
- The Offer: You can either re-promote your ToFu offer or step it up. Maybe it's an invitation to a live webinar, or a more in-depth case study. You're building more trust.
Campaign 3: Bottom of Funnel (BoFu) - The Hot Audience
- Objective: Website Conversions (if you have a 'book a call' page) or Lead Generation.
- Audience: Highly specific retargeting. People who visited your pricing page. People who watched 75% or more of your video ad. People who engaged with your MoFu campaign. This audience is small but mighty.
- Ad Format: Keep it simple and direct. A Single Image Ad with a very clear Call to Action.
- The Offer: Now, and only now, can you consider asking for the meeting. But frame it as a "Free Strategy Call" or a "Personalised Audit", not a "Demo". It's still about giving value.
This structure ensures you're sending the right message to the right person at the right time. For a full breakdown of this concept across all platforms, our full-funnel paid advertising playbook is a good resource. If your campaigns are still underperforming after this, it might be time to check out our step-by-step guide to fixing poor LinkedIn ad performance.
How do I put this all together?
This has been a lot of information, I know. It's a big shift from the way most people approach LinkedIn ads. It's about being strategic, empathetic, and disciplined. It’s less about 'hacking' the algorithm and more about deeply understanding your customer and then using the platform's tools to reach them with a message and an offer they actually want.
It's a process of continuous testing and learning. You test different 'nightmare' angles in your copy. You test different high-value offers. You monitor not just your CPL, but your lead quality and, ultimately, your LTV:CAC ratio. But this is the framework that turns LinkedIn from a money pit into a predictable engine for B2B growth. It's the exact philosophy we've used to generate leads for high-ticket industrial products and, as I talked about, get a $22 CPL for B2B software decision makers. It works because it respects the customer's intelligence and their time. A lot of these concepts are covered in even more depth in our complete B2B LinkedIn Ads lead generation guide if you want to go even further.
I've detailed my main recommendations for you below as a final checklist to follow:
| Component | What to Do | Why It Works |
|---|---|---|
| 1. Targeting Foundation |
Identify a specific, urgent, expensive "nightmare" your customer faces.
e.g., "Losing deals due to lack of SOC 2 compliance."
|
This focuses your entire strategy on solving a real problem, making your ads instantly relevant. It moves you from generic to specific. |
| 2. Audience Building |
Use LinkedIn filters (job titles, etc.) to find people experiencing that nightmare.
Use research (podcasts, newsletters) to find interests and groups to layer on.
|
This ensures your message reaches the small group of people who are actively feeling the pain, instead of a broad, uninterested demographic. |
| 3. Ad Copy |
Write copy that calls out the problem directly using a Problem-Agitate-Solve formula.
Speak their language. Be direct and empathetic.
|
Problem-aware copy grabs attention far more effectively than feature-led copy. It shows you understand their world. |
| 4. The Offer (CTA) |
STOP using "Request a Demo".
It's a high-friction, low-value ask for a busy person.
|
You haven't earned their time yet. This is the biggest conversion killer in B2B. |
| 5. The REAL Offer |
Offer a high-value, low-friction asset for free.
A checklist, template, calculator, or free audit that solves a small piece of their problem.
|
This builds trust, provides instant value, and generates highly qualified, problem-aware leads who have self-identified their need. |
| 6. Campaign Objective |
Always use a "Lead Generation" or "Website Conversion" objective.
Use LinkedIn Lead Gen Forms for your top-of-funnel campaigns.
|
This tells the algorithm to find people likely to take action, not just the cheapest people to show an ad to. It optimises for results, not vanity metrics. |
Executing this strategy correctly takes expertise and constant attention. If you've tried some of this and are still struggling to make LinkedIn ads work, or if you'd rather have an expert team build this entire engine for you, it might be worth a chat. We offer a completely free, no-obligation 20-minute strategy call where we can look at your specific situation and give you actionable advice. Feel free to book a session if you think it could help.