TLDR;
- Most UK SaaS founders burn cash on LinkedIn because they target demographics, not deep, expensive business problems. Your Ideal Customer Profile (ICP) isn't a job title; it's a nightmare you can solve.
- Stop obsessing over a low Cost Per Lead (CPL). The only number that matters is your Customer Lifetime Value (LTV). Our interactive calculator below will show you exactly how much you can *afford* to pay for a good lead.
- The 'Request a Demo' button is killing your conversions. Your offer must provide instant value, usually through a proper free trial or a high-value free asset. You need Product Qualified Leads, not 'demo requests'.
- Running 'Brand Awareness' campaigns on LinkedIn is like paying to attract people who will never buy from you. Always, always optimise for conversions like leads or signups, even from day one.
- We've broken down the exact campaign structure, targeting, and ad formats that work for B2B SaaS in the UK, with expected cost benchmarks in pounds (£) so you know what's realistic.
So you're running LinkedIn ads for your SaaS in the UK and it feels like you're just setting fire to a pile of cash. You're getting some clicks, maybe a few rubbish leads from people who'll never buy, and your finance director is starting to ask awkward questions. Sound familiar? It's the most common story I hear from SaaS founders in London, Manchester, Bristol... you name it.
The problem isn't LinkedIn. It's a fantastic platform for reaching B2B decision makers in the UK. The problem is that most advice out there is generic nonsense that doesn't work. It tells you to target "CFOs in the financial sector" and run "awareness campaigns." That's a surefire way to go broke. Let's cut through the rubbish and look at how you actually set up a campaign that brings in high-value customers, not just vanity metrics.
Your ICP is a Nightmare, Not a Demographic
First thing's first, lets tear up that ideal customer profile your last marketing intern put together. "Companies in the UK tech sector with 50-200 employees" is utterly useless. It tells you nothing of value and leads to bland, generic ads that get ignored by everyone.
To stop wasting money, you have to define your customer by their pain. Their specific, urgent, expensive, career-threatening nightmare. Your target isn't just a 'Head of Sales' at a FinTech firm in Canary Wharf. He's a leader terrified of missing his quarterly target because his reps are drowning in admin instead of selling. Your target isn't a 'Head of Engineering' at a startup near Old Street's Silicon Roundabout; she's someone who lies awake at 3 am worried her best developers are about to quit because their deployment process is a broken mess.
Your ICP isn't a person; it's a problem state. What is the one expensive, frustrating problem that keeps them up at night? Once you know that, you can write copy that feels like you're reading their mind. This is the foundation. If you get this wrong, nothing else matters. Do this work first, or you have no business spending a single pound on ads.
Once you've isolated that nightmare, you can get clever with targeting. Find the niche podcasts they listen to on their commute, like 'Acquired' or 'This Week in Startups'. What industry newsletters do they actually read, like 'Stratechery'? What other SaaS tools are they already paying for – HubSpot, Salesforce, Xero? Are they members of niche LinkedIn Groups for UK finance professionals? This kind of intelligence is the blueprint for your entire targeting strategy.
What's the one metric that matters before you spend a single pound?
Most founders obsess over the wrong question. They ask, "What should my Cost Per Lead be?" The real question is, "How high a CPL can I afford to acquire a great customer?" The answer is locked inside your Customer Lifetime Value (LTV).
Forget guesswork. Let's do the maths. You need to know three numbers:
- Average Revenue Per Account (ARPA): What's a typical customer worth to you each month?
- Gross Margin %: What's your profit margin on that revenue after costs of service?
- Monthly Churn Rate %: What percentage of customers do you lose each month?
Plug those numbers into the calculator below. This isn't just a gimmick; it's the most important calculation you'll do before launching your ads. It tells you exactly how much ammunition you have.
Now you have the truth. With a £10,000 LTV, a healthy 3:1 LTV to Customer Acquisition Cost (CAC) ratio means you can afford to spend up to £3,333 to acquire a single customer. If your sales process converts 1 in 10 qualified leads into a customer, you can afford to pay up to £333 for that qualified lead. Suddenly that £150 CPL you were stressing about looks pretty good, doesn't it? It might even look like a bargain. This is the maths that unlocks intelligent, aggressive growth and frees you from the tyranny of cheap, low-quality leads.
How do you craft a message they actually listen to?
Right, you know their nightmare and you know what a customer is worth. Now your ad needs to speak directly to that pain. This isn't the place for feature lists or buzzwords. You need to be direct and empathetic. The best frameworks are simple ones.
The one I see work best for SaaS is the Before-After-Bridge. You don't sell a "FinOps platform"; you sell the feeling of relief. Your ad copy should look something like this:
Before: "Your AWS bill just landed. It’s 30% higher than last month, your engineers have no idea why, and the board meeting is on Friday. Another fire to put out."
After: "Imagine opening your cloud bill and smiling. You see exactly where every pound is going, and waste has been automatically eliminated before it ever becomes a problem."
Bridge: "Our platform is the bridge that gets you there. Start a free trial and find your first £1,000 in savings today."
See the difference? It's not about what your software is; it's about what it does for the person reading the ad. It transforms their reality from a stressful 'before' state to a desirable 'after' state. We've written a whole guide on how to write compelling SaaS ad copy specifically for the London market, because getting the tone right for a UK audience is a subtle but important skill.
Delete the "Request a Demo" Button. Seriously.
Now we get to the most common failure point in all of B2B advertising: the offer. The "Request a Demo" button is possibly the most arrogant Call to Action ever invented. It assumes your prospect, a busy UK director or C-level exec, has nothing better to do than book a 45-minute slot in their diary to be sold to. It's high-friction, low-value, and immediately marks you out as just another vendor begging for their time.
Your offer’s only job is to deliver an "aha!" moment of undeniable value that makes the prospect sell themselves on your solution. For SaaS founders, you have an incredible advantage here: your product. The gold standard offer is a free trial (no credit card required) or a generous freemium plan. Let them use the actual product. Let them feel the transformation for themselves. When the product itself proves its value, the sale becomes a formality. You stop generating Marketing Qualified Leads (MQLs) for a sales team to chase and start creating Product Qualified Leads (PQLs) who are already convinced. The demo is dead. The product is the new salesperson.
How do you actually set up your UK campaign for results?
This is the tactical bit. Get this wrong and all the great strategy in the world won't save you. The setup inside LinkedIn's Campaign Manager is where most people get lost in a sea of options.
Campaign Objective: Conversions, Not Clicks
Here is an uncomfortable truth. When you set your campaign objective to "Brand Awareness" or "Reach," you're telling LinkedIn's algorithm: "Find me the largest number of people for the lowest possible price." The algorithm does exactly what you asked. It finds users inside your targeting who are least likely to click, engage, or ever buy anything. Why? Because their attention is cheap. You are literally paying to find the worst possible audience for your product. Awareness is a byproduct of making sales, not a prerequisite.
From day one, your campaign objective should be Website conversions or Lead generation. You need to tell the algorithm to find people who take action. This means you absolutely must have the LinkedIn Insight Tag installed on your website and conversion tracking set up correctly. Without it, you're flying blind.
Targeting: Precision Over Scale
Now, lets apply our 'nightmare ICP' to LinkedIn's targeting tools. This is less about finding millions of people and more about finding the right few thousand. Here's a visual guide to how I approach it.
Step 1: Foundation
Job Functions + Seniority (e.g. Finance, Director+)
Step 2: Refine
AND Industry (e.g. Financial Services, IT)
Step 3: Narrow
AND Company Size (e.g. 51-200 employees)
Step 4: Test
A/B Test this against a Company List (e.g. FTSE 250) or an Interest-based group (e.g. 'Members of X group')
Your best bet for the UK is usually a combination of:
- Job Functions & Seniorities: This is better than specific job titles, which can be inconsistent. Think "Finance" function and "Director" or "VP" seniority.
- Industries: Get specific. Don't just target "Technology"; target "Information Technology and Services" or "Computer Software".
- Company Size: This is absolutely critical for SaaS. If your product is for SMEs, target 11-50 and 51-200 employees. Don't waste money showing ads to Barclays or Unilever.
- Company Lists: For a more account-based approach, you can upload a list of target companies (e.g., the top 50 FinTechs in London) and target decision-makers only within those firms. This is a powerful, if more expensive, tactic.
Often the debate comes down to which platform to use. While Google Ads is fantastic for capturing existing demand, LinkedIn is where you create it. Understanding the difference is absolutely vital, we've broken down when to choose Google Ads versus LinkedIn based on user intent.
Ad Formats: Lead Gen Forms vs. Landing Pages
You have a few choices for your ads, but for SaaS, it usually boils down to a Sponsored Content ad (a normal-looking post in the feed) in either single image or video format.
- Image Ads: Great for getting a clear, concise message across quickly. They are fast to produce and easy to test.
- Video Ads: Can be much more powerful for telling a story and demonstrating your product's value. You'll often get more qualified, engaged leads from video, even if the initial CPL is a bit higher.
The bigger question is where you send them after the click. You can use a LinkedIn Lead Gen Form, which pops up inside LinkedIn and pre-fills the user's details, or you can send them to a dedicated landing page on your website.
- Lead Gen Forms: Lower friction, so you'll get a lower Cost Per Lead (CPL). The downside is that the lead quality can be lower as it's so easy to submit. It's great for top-of-funnel content like a webinar or ebook.
- Landing Pages: Higher friction, so your CPL will be higher. But the leads you get will be far more qualified because they've made the effort to visit your site and read more before converting. For a free trial or paid product, this is almost always the better choice. We've seen many businesses get plenty of traffic but struggle to convert it, which often comes down to aligning your ad message with your landing page experience.
What budget and results should a UK SaaS really expect?
This is the million-dollar—or rather, thousand-pound—question. Costs on LinkedIn in the UK are not cheap. You're paying a premium to reach a premium audience. But remember our LTV calculation? Expensive leads are fine if they turn into high-value customers.
Based on campaigns we've run for UK and European B2B SaaS clients, here's a realistic picture of what to expect:
- Cost Per Click (CPC): Expect to pay anywhere from £6 - £15 for a click from a well-targeted campaign. Yes, that much.
- Landing Page Conversion Rate (for a free trial): A good landing page should convert at 5-10%.
- Cost Per Lead/Trial (CPL): Based on the numbers above, a realistic CPL will be in the range of £60 - £300.
I know that £300 CPL might make you sweat, but if your LTV is £10,000 and you close 1 in 10 trials, your Customer Acquisition Cost is £3,000. That's a healthy 3.3x return. It's all about the maths.
Here’s how those costs can vary depending on your targeting strategy.
For a starting budget, I'd recommend at least £1,500 - £2,000 per month. This gives you enough data to see what's working and what isn't without taking forever. Any less and you'll struggle to get out of LinkedIn's 'learning phase'. For a more detailed look at what works on the platform, our complete guide to UK B2B LinkedIn ads covers this in more depth.
This is the main advice I have for you:
Okay, that was a lot of information. Here is a simple, actionable table that summarises the entire strategy. Print this out and stick it on your wall.
| Component | Action to Take (The Right Way) | Common Mistake (The Wrong Way) |
|---|---|---|
| Strategy | Define your customer by their expensive, urgent "nightmare." Calculate your LTV to know what you can afford to pay per lead. | Targeting broad demographics (e.g., "all managers in London") and obsessing over a low CPL without knowing LTV. |
| Offer | Offer a frictionless free trial (no card), a freemium plan, or a high-value asset that provides instant value. | Using "Request a Demo" or "Contact Us" as your primary call to action. It's high friction and low value. |
| Campaign Objective | Always use 'Website Conversions' or 'Lead Generation'. Track trial signups or qualified leads as your conversion event. | Running 'Brand Awareness' or 'Reach' campaigns. You're paying to reach people who won't convert. |
| Targeting | Layer Job Function + Seniority + Industry + Company Size. Test this against specific Company Lists for an ABM approach. | Using broad, vague interests or just targeting by a single Job Title. The audience will be too big and unqualified. |
| Ad Format | Use Sponsored Content (single image or video). Send traffic to a dedicated, high-converting landing page. | Using text ads (they have terrible CTR) or sending traffic to your homepage instead of a specific landing page. |
| Budget & Bidding | Start with at least £50-£70/day. Let LinkedIn's algorithm optimise bidding for conversions (Maximum delivery). | Starting with too small a budget (£10/day) and trying to manually set bids too low. You'll never get enough data or impressions. |
When should you stop doing it yourself and get expert help?
You can follow this guide and you'll be ahead of 90% of the other SaaS companies advertising on LinkedIn. But optimising these campaigns takes time, experience, and a deep understanding of the platform's nuances. It's not just about the setup; it's about the ongoing testing, analysis, and scaling.
That's where getting professional help can make a huge difference. An expert will have run hundreds of these campaigns, seen what works (and what doesnt) across dozens of UK SaaS businesses, and can get you to profitability much faster. They can take this entire process off your plate, from strategy and copywriting to campaign management and reporting, letting you focus on what you do best: building a great product and talking to customers.
If you've read this far and feel like you'd rather have an expert handle it, that's what we do. We offer a completely free, no-obligation strategy session where we'll look at your business, your goals, and your existing ad account (if you have one) and give you a clear plan of action. There's no hard sell, just honest advice based on years of experience generating leads for UK SaaS businesses. Feel free to book a consultation if you'd like to chat.