Hi there,
Thanks for reaching out! I saw your post and thought I could offer some thoughts from my experience running these sorts of advertising campaigns. It's a tough spot to be in when you've had a full house for so long and then suddenly things go quiet, but it's definitely a solvable problem.
I'm happy to give you some initial guidance and lay out a bit of a roadmap. There’s quite a lot to unpack, but I'll try to keep it straightforward.
We'll need to look at the foundations first...
The first thing that jumps out at me is your comment about getting emails from Winnie, but none of them converting into actual enrollments. This is a realy big clue. It tells us that the initial advertising (on Winnie) is working to a degree – it’s generating interest. But something is breaking down between that initial interest and a parent making a commitment to even visit. My gut feeling, without seeing anything, is that this is probably a trust or information issue.
Before you even think about spending a single penny on Google Ads, you need a solid 'home base' online. Right now, that's what's likely missing. When a parent gets an email from Winnie, what do they do next? They're going to Google your mum's daycare. If they find nothing, or just a basic directory listing with no photos or information, their confidence will plummet. Remember, they are looking for someone to trust with their child. It’s one of the biggest trust-based decisions a person can make. An invisible or unprofessional online presence is a major red flag for them.
So, your absolute first priority should be to create a simple, professional-looking website. It doesn’t need to be complex or expensive. A straightforward site with a few key pages is all you need. This will become the central hub for all your marketing efforts, including any Google Ads you run later. It's the destination you'll send interested parents to.
Here’s what I’d say this website absolutely must have:
A Clear, Welcoming Homepage: This is your digital front door. It needs high-quality photos of the daycare – showing a clean, safe, and happy environment. If you can get photos of children playing (with parental permission, of course), that's fantastic. It should immediately state what it is (e.g., "A Loving Home Daycare in [Your Town]"), who it's for (e.g., "For Infants & Toddlers"), and what to do next (a big, clear button that says "Book a Visit" or "Enquire Now").
An 'About Us' Page: This is where you tell your mum's story. The fact she’s been doing this since the mid-80s is an incredible asset! That's almost 40 years of experience. That is your single biggest trust signal. You need to shout about it. This page should have a nice photo of your mum, and a bit of text about her philosophy on childcare, her experience, and her passion for it. This personalises the service and builds a connection.
A 'Testimonials' Page: You mentioned the children who just left were there since they were infants. Their parents are your biggest advocates. You absolutely must reach out to them and ask for a testimonial or a review. A page filled with glowing quotes from happy parents is possibly the most powerful marketing tool you have. It provides the social proof that new parents are desperate to see.
Services/Programme Information: A simple page detailing the ages she caters for, the daily routine, what a typical day looks like, her approach to learning and play, and opening hours. Be clear and upfront. Parents appreciate this.
Contact & Location Page: Clear contact details, an address or general area map, and a simple enquiry form. Make it as easy as possible for them to take the next step.
Honestly, getting this website sorted is more than half the battle. If you run ads that send people to a brilliant, trustworthy website, your conversion rates will be so much higher. If you send them to nothing, you're mostly just throwing your advertising money away. You're getting the traffic, but you're failing to convert it, which is exactly what seems to be happening with the Winnie leads.
I'd say you need to focus on search...
Once you have the website sorted, the next question is where to advertise. You mentioned Google Ads, and you are spot on. For a local service business like a daycare, Google Search Ads are almost always the best place to start.
Why? Because you're reaching people at the exact moment they have a need. Parents who are actively typing "daycare near me" or "infant care in [her town]" into Google are not just browsing; they are looking for a solution right now. They have what we call 'high intent'. They are motivated buyers. This is completely different from advertising on social media platforms like Facebook or Instagram.
On social media, you are interrupting someone while they are looking at photos of their friends or watching videos. You are trying to create demand. For a daycare, the demand is already there – it’s driven by life events like returning to work. Your job isn't to create the need, it's to capture the existing demand. Google Search is the number one tool for that.
We've run campaigns for many B2C service businesses, and the pattern is always the same. From electricians to cleaners to childcare services, the best, most qualified leads consistently come from people actively searching for help. You might also want to look at Google Local Service Ads. These are the listings that sometimes appear right at the top of Google with a "Google Guaranteed" badge. They work on a pay-per-lead basis and can be very effective for building trust quickly, but a standard Google Ads campaign gives you a bit more control.
So, to be blunt: for now, forget social media ads, forget display ads, forget everything else. Focus all your initial effort and budget on getting a Google Search campaign right. It’s the directest path to finding the parents who need you right now.
You probably should expect these kinds of costs...
This is the question everyone asks, and the honest answer is "it depends". The cost of advertising varies hugely based on your location and how many other daycares are also advertising in your area. That said, we can make some pretty educated guesses based on experience.
For most local services in the US, you're likely looking at a cost per lead (CPL) of anywhere from $10 to $50. A "lead" in your case would be someone either calling you or filling out the enquiry form on your new website. We actually ran a campaign for a childcare service not too long ago, and we were able to get their CPL down to around $10 per signup enquiry, which was a fantastic result. On the other hand, we currently manage a campaign for an HVAC company in a very competitive city, and their CPL is closer to $60. This just shows you the range.
Based on our childcare client experience, let's assume for a moment you could achieve a CPL of around $15-$20. This helps you work out a sensible starting budget. I usually recommend a starting ad spend of at least $1,000 to $2,000 per month to gather enough data and get real momentum. The basic maths is:
(Number of leads you want) x (Estimated Cost Per Lead) = Your Monthly Ad Spend
So if you need, say, 50 new enquiries a month to get enough tours booked to fill your spots, you'd be looking at a budget of 50 x $15 = $750 per month. A $1k budget would be a very solid starting point.
Here’s a rough idea of what that could look like. These are just illustrative numbers, of course.
| Monthly Ad Spend | Estimated Cost Per Lead | Potential Monthly Enquiries |
|---|---|---|
| $500 | $15 - $25 | 20 - 33 |
| $1,000 | $15 - $25 | 40 - 66 |
| $2,000 | $15 - $25 | 80 - 133 |
The main thing is to be realistic. You won't get hundreds of leads for a $100 budget. You have to invest to get a return. But the good news is, you only need to successfully enroll a couple of children to make this investment pay for itself many times over. The lifetime value of one child's enrollment is huge.
You'll need a solid campaign structure...
Just "doing Google Ads" isn't enough. The devil is in the detail. Setting up a campaign properly from the start is what separates successful campaigns from ones that just waste money. This is where real expertise comes in, but I can give you the core components.
Keyword Research: This is foundational. You need to bid on the search terms that parents are actualy typing in. You'd want to target keywords like:
- -> "home daycare near me"
- -> "childcare in [Your City]"
- -> "infant care [Your Zip Code]"
- -> "registered childminder [Your Town]"
- -> "affordable daycare services"
- -> "toddler daycare programs"
You also need to think about 'negative keywords'. These are terms you want to exclude, so you don't waste money. For example, you’d want to add "free", "jobs", "training", and "hiring" as negative keywords to avoid showing your ads to people looking for work in childcare rather than looking for a place for their child.
Ad Groups: You don't just lump all your keywords together. You should group them into tight themes. For example, you might have one ad group for "Infant Care" keywords and another for "Toddler Care" keywords. This allows you to write super-specific ads for each search. Someone searching for infant care sees an ad specifically talking about how great your mum's daycare is for infants. This relevance increases your click-through rate and lowers your costs.
Compelling Ad Copy: The ad itself is your 3-second elevator pitch. It needs to be persuasive. A standard text ad has a few headlines and a description. You'd want to test different messages. For example:
Ad Example 1 (Focus on Experience)
- Headline 1: Loving Home Daycare in [Your Town]
- Headline 2: Trusted By Families Since 1985
- Headline 3: Limited Infant Spots Available
- Description: A safe, nurturing, and educational environment for your child to grow. Run by an experienced childcare professional of 40 years. Book your visit today.
Ad Example 2 (Focus on Benefit)
- Headline 1: Professional Childcare Services
- Headline 2: Give Your Child The Best Start
- Headline 3: Enrolling Toddlers Now
- Description: We focus on play-based learning in a warm, home-from-home setting. See why local parents have trusted us for decades. Click to learn more.
Ad Extensions: These are extra snippets of information you can add to your ads to make them bigger and more informative. They are free to add and massively improve performance. You would absolutely want to use Call Extensions, which adds your phone number so parents can call directly from the ad (especialy on mobile), and Location Extensions, which shows your address and puts you on the map in search results.
Conversion Tracking: This is non-negotiable. You need to install a small piece of code on your website to track when someone fills out your enquiry form after clicking an ad. Without this, you're flying blind. You won't know which keywords or ads are actually generating leads, and which are just costing you money. It’s the only way to properly optimise the campaign.
This is the main advice I have for you:
I know this is a lot to take in. To make it simpler, I've broken down the entire process into a step-by-step plan for you. This is the exact approach we would take.
| Phase | Action Steps | Objective |
|---|---|---|
| Phase 1: Foundations (Weeks 1-2) |
1. Build a simple, 4-5 page profesional website. 2. Gather testimonials from past parents. 3. Take high-quality photos of the daycare space. 4. Write copy that tells your mum's story and builds trust. |
Create a trustworthy online 'home base' to convert interested parents into enquiries. |
| Phase 2: Ad Campaign Setup (Week 3) |
1. Set up a Google Ads account. 2. Conduct keyword research for your specific area. 3. Structure the campaign with themed ad groups. 4. Write multiple versions of compelling ad copy. 5. Set up conversion tracking and ad extensions. |
Build a technically sound ad campaign designed to attract high-intent parents. |
| Phase 3: Launch & Optimise (Ongoing from Week 4) |
1. Set a starting monthly budget (e.g., $1,000). 2. Launch the campaign and monitor initial results. 3. After 1-2 weeks, pause poor-performing keywords/ads. 4. Continuously monitor Cost Per Lead (CPL) and adjust bids to maximise enquiries. |
Generate a consistent flow of new enquiries while improving campaign efficiency over time. |
Following this structure takes the guesswork out of it. You build the foundation, then you build the machine to send traffic to it, and then you fine-tune that machine for performance.
This all might sound like a huge amount of work, and honestly, it is. Learning the nuances of Google Ads, from bidding strategies to quality scores, is a full-time job. It’s a steep learning curve, and mistakes in the beginning can be costly, leading to wasted ad spend on the wrong clicks.
Your mum's expertise is in providing excellent childcare. An advertising expert's job is to make sure that a steady stream of parents find out about that excellent care. Trying to become an expert in paid ads overnight is a big ask. That's often where hiring a specialist can make a lot of sense. It's not just about setting up the campaign; it's about the ongoing management, the interpretation of the data, and knowing which levers to pull to reduce costs and increase leads – like we did for that other childcare client.
If you'd like to chat through this plan in more detail and have us put together a specific strategy for your mum's daycare, we offer a free initial consultation. We can look at your specific area, do some preliminary research, and give you a much clearer picture of the opportunity. There’s no obligation at all, of course, but it might help clarify the path forward.
Hope this helps give you a bit of direction!
Regards,
Team @ Lukas Holschuh
Lukas Holschuh
Founder, Growth & Advertising Consultant
Great campaigns fail without expertise. Lukas and his team provide the missing strategy, optimizing your entire advertising funnel—from ad creatives and copy to landing page design.
Backed by a proven track record across SaaS, eLearning, and eCommerce, they don't just run ads; they engineer systems that convert. A data-driven partnership focused on tangible revenue growth.