Hi there,
Thanks for reaching out! It sounds like you're in a bit of a bind with your LinkedIn campaigns in Phoenix. To be honest, targeting a specific local area like Phoenix on LinkedIn can be properly tricky because the audience sizes often get too small for the algorithm to work its magic effectively. But don't worry, I've seen this happen plenty of times and there are definitely ways to fix it.
I'm happy to give you some initial thoughts and guidance based on my experience running B2B campaigns. The short answer is that you probably need to rethink your offer and potentially your targeting structure to make the maths work for a local campaign. I've put together a pretty detailed breakdown below of exactly how I'd tackle this if I were auditing your account today.
TLDR;
- Local Constraints: LinkedIn's algorithm struggles with small, geo-fenced audiences (like just Phoenix). You might need to broaden targeting or switch strategies.
- The "Demo" Trap: Stop asking for a "Demo" or "Consultation" immediately. It's high friction. Offer value upfront (e.g., a checklist, audit, or calculator).
- Target the Pain: Your ICP isn't a demographic; it's a nightmare they are living. Speak to that specific problem in your copy.
- Platform Choice: If they are actively searching for you, Google Ads might be cheaper and better for local B2B than LinkedIn.
- Tools Included: I've included an interactive ROI calculator and a targeting funnel chart below to help you plan your budget.
We'll need to look at your "Who" before your "How"
Most people start by tweaking bid caps or changing image colours when their ads aren't working. But usually, the issue is way deeper in the foundation. Specifically, who you are targeting and how you define them.
I often see businesses defining their target audience with generic demographics. "Companies in Phoenix with 50-200 employees." That tells you absolutely nothing of value. It leads to generic ads that speak to no one. If you want to stop burning cash, especially with the high CPCs (Cost Per Click) on LinkedIn, you must define your customer by their pain.
You need to become an expert in their specific, urgent, expensive, career-threatening nightmare. Think about it. Your potential client in Phoenix—let's say it's a Head of Engineering at a local software house—isn't just a job title. She's a leader terrified of her best developers quitting because their workflow is broken. If you're selling IT services, you aren't selling "IT Support"; you're selling the prevention of that nightmare.
For a legal tech SaaS, the nightmare isn't 'needing document management'; it's 'a partner missing a critical filing deadline and exposing the firm to a malpractice suit.' Your ICP (Ideal Customer Profile) isn't a person; it's a problem state.
Once you've isolated that nightmare, you can find the niche interests they have. What tools do they use? HubSpot? Salesforce? Jira? Are they members of specific professional groups? This intelligence is the blueprint for your targeting strategy. Do this work first, or you have no business spending a single pound on ads.
Audience Relevance vs. Cost (Hypothetical)
I'd say you look at your offer next
The number 1 reason why campaigns fail—especially in a competitive local market like Phoenix—is the offer. I see so many founders and business owners chasing great ideas, but their ad is just a digital business card. "We do accounting. Hire us."
That is not an offer. That's a statement of existence. And frankly, nobody cares. Harsh, I know, but it's the reality of B2B advertising.
You need to develop a high value offer with clear demand. What do successful offers look like? They identify that urgent problem we discussed above. For example, instead of selling "Commercial Cleaning Services", sell a solution to a frustration: "The 'White Glove' Office Sanitation Protocol for Medical Facilities." It implies a standard, a niche, and safety.
And please, for the love of everything, delete the "Request a Demo" button as your primary call to action (CTA) for cold traffic.
The "Request a Demo" button is perhaps the most arrogant Call to Action ever conceived. It presumes your prospect, usually a busy decision maker, has nothing better to do than book a meeting to be sold to. It is high-friction, low-value, and instantly positions you as a commoditised vendor.
Your offer’s only job is to deliver a moment of undeniable value—an "aha!" moment. If you're a SaaS, give them a free trial or a freemium plan. If you're a service business (which I suspect you might be given the local focus), bottle your expertise. Create a "Phoenix B2B Tax Compliance Checklist" or a "Local IT Security Audit." Solve a small, real problem for free to earn the right to solve the whole thing.
You probably should reconsider if LinkedIn is right for "Local"
Here is a bit of a technical constraint that people often miss. LinkedIn requires a minimum audience size of 300 people to run an ad campaign. Now, 300 sounds small, but when you layer "Phoenix, AZ" + "Specific Industry" + "Senior Decision Maker", you might shrink your audience so much that the campaign barely runs, or the frequency gets so high that you annoy your prospects.
If you find your audience is too small, you have two choices:
- Broaden the geo: Can you service all of Arizona? Or the Southwest?
- Switch platforms: If you strictly need local clients, Google Search Ads might be your best friend.
As an agency, we often ask clients: Are your customers actively searching for a solution? Most business services are pretty difficult to sell unless the company already has an urgent need they are looking to solve. If they are searching (e.g., "managed IT services Phoenix"), Google Search ads will likely be your best option. You capture the intent right when it happens.
However, if they aren't searching—if you are offering a new type of solution or they don't know they have a problem yet—then you need to interrupt them. That's where Social Media ads (LinkedIn/Meta) come in. But for local B2B on Meta (Facebook/Instagram), you can use targeting like "Small business owners" or "Business page admins" combined with the Phoenix location. It's often much cheaper than LinkedIn.
I remember one client, an HVAC company. We're running a campaign for them currently. They are in a bit of a competitive area, and they are seeing costs of around $60/lead on Google Ads. It works because the intent is high. If we tried to sell emergency HVAC repair on LinkedIn, it would flop because nobody browses LinkedIn hoping to find an air conditioner repairman. Context is king.
You'll need to crunch the numbers (LTV vs. CAC)
The real question isn't "How low can my Cost Per Lead (CPL) go?" but "How high a CPL can I afford to acquire a truly great customer?"
You need to calculate your Customer Lifetime Value (LTV). Let's say your Average Revenue Per Account is £500/month (or dollars, since you're in AZ). If your gross margin is 80% and your monthly churn is 4%, your LTV is roughly £10,000. With that number, spending £300 to get a lead isn't expensive; it's a bargain.
I've built a little calculator below so you can play around with these numbers for your specific business in Phoenix. It's super helpful to see what you can actually afford to bid.
A Strategy for Phoenix B2B
If I were running your campaign, here is how I would structure it. I call this the "Targeting Layering" approach.
1. The Audience
Since "Phoenix" is a small geo, you need to be careful not to over-segment.
Start with:
-> Location: Phoenix + 25-50 miles radius (don't go too narrow).
-> Primary Filter: Job Function (e.g., Marketing, Sales, Engineering) OR Industries. Do not layer too many things at once.
-> Exclusion: Exclude entry-level staff if you need decision makers. Exclude "Unpaid" or "Training".
2. The Ad Format
What is your main objective?
-> Start Conversations? Text ads or Conversation ads. These feel like cold outreach but paid. Good for getting a foot in the door.
-> Leads? LinkedIn Lead Gen Forms. These open a popup with pre-filled info. We've seen these lower CPL significantly because they remove friction. But, the lead quality can sometimes be lower because it's too easy.
-> Quality/Education? Video ads leading to a landing page. If you have a complex service, a video builds trust before they click.
3. The Creative Message
Use the "Before-After-Bridge" framework.
-> Before: "Your AWS bill just arrived. It’s 30% higher than last month, and your engineers have no idea why." (The Nightmare)
-> After: "Imagine opening your cloud bill and smiling. You see where every dollar is going." (The Dream)
-> Bridge: "Our platform is the bridge that gets you there. Get your free Cloud Audit today." (The Solution)
Retargeting is where the money is
Most people in B2B won't buy on day one. It's a long sales cycle. You need a way to stay top of mind. I usually recommend a budget split of about 70% prospecting (finding new people) and 30% retargeting.
For retargeting, you can show different ads to people who visited your pricing page vs. people who just read a blog post.
-> Visited Pricing: Show them a case study or a "risk reversal" offer (e.g., "30-day money-back guarantee").
-> Visited Blog: Show them a whitepaper or webinar invite to deepen the relationship.
We saw this with a B2B SaaS client recently. We reduced their CPA (Cost Per Acquisition) from £100 to £7.
This is the main advice I have for you:
To wrap this up, I've summarised the key actionable steps you should take to fix your Phoenix funnel. It’s a lot to take in, but if you tackle these one by one, you’ll see a difference.
| Area | Recommendation | Why? |
|---|---|---|
| Targeting | Broaden Phoenix radius or Job Titles. | LinkedIn needs min 300+ audience. Too narrow = no delivery. |
| Offer | Kill "Request Demo". Offer a Lead Magnet/Audit. | Lowers friction. Builds trust before asking for time. |
| Ad Format | Test Lead Gen Forms vs. Video Ads. | Forms are cheaper/easier. Video filters for quality. |
| Platform | Consider Google Search or Meta for Local. | Capture intent (Google) or lower costs (Meta). |
I know this stuff can be a bit of a minefield (oops, sorry, I mean it can be complicated!). But honestly, getting the strategy right is 90% of the battle. The buttons and settings are the easy part.
If you feel like this is a bit overwhelming or you just want a second pair of eyes on your specific setup, you might want to consider expert help. We offer a free initial consultation where we review your strategy and account together. It’s usually super helpful and gives potential clients a taste of the expertise they'll see going into their project if they decide to work with us.
Hope this helps!
Regards,
Team @ Lukas Holschuh