TLDR;
- Stop asking which platform is "easier". The right question is: "Is my customer actively searching for a solution right now, or do they need to be shown one?".
- Google Ads is for capturing existing demand. People are typing their problem into a search bar. You just need to show up. It's like having a shop on the high street.
- Meta Ads (Facebook/Instagram) is for creating demand. People are scrolling through photos of their mates and dogs. You need to interrupt them with an ad so good it stops them in their tracks.
- Your offer is more important than the platform. A brilliant, high-value offer will work almost anywhere. A weak offer ("Request a Demo") will fail everywhere.
- This letter includes interactive calculators to help you estimate your potential Cost Per Lead and, more importantly, your Customer Lifetime Value (LTV), which tells you how much you can actually afford to spend to get a customer.
Hi there,
Thanks for reaching out!
Happy to give you some initial thoughts on your question. It's a common one, and tbh most people get stuck on it, often for the wrong reasons. They ask "which is easier?" or "which is cheaper?" when the real question, the one that actually gets results, is completely different.
The truth is, asking whether to use Google or Meta is like a builder asking whether they should use a hammer or a saw. Both are brilliant tools, but you'd look a bit daft trying to cut a plank of wood with a hammer. It all depends on the job you're trying to do. And in advertising, the job is always about finding customers.
So, instead of focusing on the tool, let's focus on the customer. Where are they, and what's going through their head when they might need you? That's the only thing that matters, and it's what will tell us which platform to pick.
We'll need to look at your customer's mindset...
This is the absolute core of it. Everything else is just details. You have to understand the fundamental difference between the two platforms, and it all comes down to the user's intent.
Google Ads is about Capturing Demand.
Think about it. When someone goes to Google, they have a problem and they are actively, consciously looking for a solution. Right now. They are typing things like "emergency electrician near me", "best accounting software for small business", or "divorce lawyer in Manchester". They have their wallet half-out already. They are raising their hand and shouting "I need help!".
This is what we call 'search intent'. It's incredibly powerful. You don't have to convince them they have a problem; they already know they do. You just have to convince them that you are the best person to solve it. It's the digital equivalent of having a shop on the busiest high street in town. People are walking past who are already looking to buy. Your job is to have the most appealing shop window.
So, if you sell a service or product that people search for when they have an urgent or specific need, Google Ads is almost always the place to start. We're running a campaign for an HVAC company at the moment. Nobody casually browses for boiler repair services on a Sunday afternoon for fun. They search for it when their heating breaks down in the middle of winter. That's pure, raw demand, and Google is the place to capture it.
Meta Ads is about Creating Demand.
Now, think about when you're on Facebook or Instagram. You're not there to solve a problem. You're there to see what your cousin's been up to, look at pictures of dogs, or argue with a stranger about politics. You are in a passive, entertainment-focused mindset. You are not looking to buy anything.
An ad on Meta is an interruption. It has to be good enough to stop your thumb from scrolling. It has to create the demand out of thin air. It has to introduce a problem the user didn't even know they had, or present a desire they didn't know they wanted to fulfill. It's like a billboard on the motorway or an ad in a glossy magazine.
This is perfect for products or services that are visually appealing, novel, or solve a problem people don't actively search for. Think about a new fashion brand, a unique subscription box, an online course for a new skill, or a B2B software that solves a workflow issue people just assume they have to live with. You're not capturing existing intent; you're creating it. For one subscription box client, we saw a 1000% Return On Ad Spend on Meta because we could show off the beautiful products and create that feeling of "ooh, I want that treat for myself". They would never have searched for "monthly surprise gift box" on Google.
To put it simply, you can decide which platform to test first with one simple question.
The Core Question
Is your ideal customer actively searching for a solution to their problem right now?
They have Search Intent
They know their problem and are looking for a fix. They are "in-market".
Start with Google Ads
Capture that existing demand with Search campaigns.
They need Discovery
They don't know your solution exists, or aren't thinking about their problem right now.
Start with Meta Ads
Create new demand with compelling, interruptive ads.
I'd say you need to define your customer's nightmare...
Before you spend a single pound on ads, you need to go deeper than just demographics. Forget "males aged 25-40 who like football". That's useless. It leads to generic ads that speak to no one. Your true Ideal Customer Profile (ICP) isn't a demographic; it's a problem state. It's a nightmare.
You need to become an obsessive expert in their specific, urgent, and expensive problem. The thing that keeps them up at night. The thing that's threatening their career or their peace of mind.
Let's take an example. Say you sell a B2B SaaS product for financial reporting. Your ICP isn't "CFOs in companies with 50-200 employees". That's boring and tells you nothing.
Your ICP's nightmare is: "It's the end of the quarter. The board meeting is in 48 hours. I've just spent two days manually exporting data from three different systems into a massive, fragile Excel spreadsheet. I'm terrified there's a VLOOKUP error somewhere that I've missed, and the CEO is going to tear my projections apart in front of everyone. I look incompetent, and my team is burned out from the late nights."
See the difference? That's a nightmare. It's full of emotion: fear, frustration, anxiety. Now you have something to work with. Now you can write ads that actually connect.
Your ad on Google could target the keyword "automated financial reporting software" and the headline could be "Stop Wasting Days on Spreadsheets. Error-Free Board Reports in Minutes." You're catching them right at the moment of pain when they're searching for a painkiller.
Your ad on LinkedIn (a platform for B2B markering) could show a picture of a stressed-out executive staring at a monstrous spreadsheet. The copy could start with: "Another late night before the board meeting? Your financial reporting process is broken." You're reminding them of a recurring nightmare they've just accepted as normal, and showing them there's a better way.
If you don't do this work first, you have no business running ads. You'll just be shouting into the void. Nail the nightmare, and your targeting and messaging will write themselves. You'll know exactly what keywords they're searching for on Google, and you'll know exactly what emotional hooks will stop their scroll on Meta.
You probably should focus on your offer first...
Here's the most common reason campaigns fail, and it has nothing to do with the platform, the targeting, or the ad copy. It's the offer. The thing you're actually asking people to do when they click.
Most beginners make a fatal mistake: they ask for the sale (or the sales meeting) way too soon. The "Request a Demo" button is probably the worst offender in B2B. It's arrogant. It assumes your prospect, who has never heard of you before, is willing to give up 30 minutes of their valuable time to be sold to. It's a high-friction, low-value request that screams "I'm a vendor, and I want your money."
Your offer's only job is to provide a moment of undeniable value. An "aha!" moment. It needs to solve a small part of their problem for free, to earn you the right to solve the whole thing for money. You have to give value before you can ever hope to get it back.
The best offers are what we call "value-first". They de-risk the decision for the customer and give them an easy win. I remember one client in the B2B environmental controls sector who was struggling to get leads. By helping them shift their strategy towards a more value-first offer, we managed to reduce their cost per lead by 84%. Why? Because the new approach gave instant, tangible value. The old one just asked for their time.
| Business Type | Weak, High-Friction Offer 👎 | Strong, Value-First Offer 👍 |
|---|---|---|
| B2B SaaS | Request a Demo | Start a Free Trial (No Card) OR Use a Free Tool (e.g., Website Grader) |
| Marketing Agency | Get a Free Quote | Get a Free, Personalised 5-Minute Video Audit of Your Current Ads |
| eCommerce (Fashion) | Shop Now | Get 15% Off Your First Order OR Take a 60-Second Style Quiz to Find Your Perfect Fit |
| Consultant/Coach | Book a Consultation | Download a Free 5-Point Checklist to Solve [Specific Problem] |
| Local Service (e.g. Plumber) | Learn More About Our Services | Get an Instant Online Estimate OR Call Now for 24/7 Emergency Service |
Your offer has to match the platform, too. On Google, where intent is high, a more direct offer like "Get an Instant Quote" or "Start Free Trial" can work because the person is already problem-aware. On Meta, where you're interrupting them, a lower-commitment offer like "Download the Free Guide" or "Take the Quiz" is often better. You're trying to start a conversation, not close a deal on the first date.
Fix your offer before you even think about your ads. A great offer with mediocre ads will always beat mediocre offer with great ads. Always.
You'll need to understand the real costs...
This brings us to the "better results" part of your question. "Better" is subjective. Is a £2 lead that never converts better than a £50 lead that turns into a £10,000 customer? Of course not. But many beginners get obsessed with low-cost vanity metrics like Cost Per Click (CPC) or Cost Per Lead (CPL) without understanding the bigger picture.
The costs will vary wildly based on your industry, your targeting, your offer, and the country you're in. But let's look at some very rough ballpark figures. In developed countries like the UK or US, a click might cost you between £0.50 and £1.50 on Meta for many niches. A decent landing page might convert 10-30% of that traffic into a lead (like an email signup). So, your Cost Per Lead could be anywhere from £1.60 (£0.50 / 30%) to £15 (£1.50 / 10%). On Google Search, those costs can be much, much higher for competitive commercial keywords, sometimes £10, £20, or even £50+ per click.
Here's a little calculator to help you get a feel for how these numbers interact. Play around with it and see how small changes in click cost or conversion rate can massively impact your lead cost.
But here is the real secret that separates amateurs from professionals. The goal isn't to get the lowest CPL possible. The goal is to be able to afford the highest CPL possible to acquire the best customers. The way you figure that out is by calculating your Customer Lifetime Value (LTV).
LTV tells you what a customer is actually worth to your business in profit over their entire relationship with you. Once you know this number, everything changes. You're no longer guessing. You're making data-driven decisions.
The basic formula looks like this:
LTV = (Average Revenue Per Customer Per Month * Gross Margin %) / Monthly Churn Rate %
Let's say you run a subscription box that costs £50/month. Your gross margin (after cost of goods) is 70%. And on average, you lose 5% of your customers each month (that's your churn).
LTV = (£50 * 0.70) / 0.05 = £35 / 0.05 = £700.
Each customer you acquire is worth £700 in gross profit to your business. A healthy business model often aims for a 3:1 LTV to Customer Acquisition Cost (CAC) ratio. This means you can afford to spend up to £233 (£700 / 3) to acquire a single new customer. Suddenly, a £15 cost per purchase on Facebook doesn't seem expensive anymore. It looks like an absolute bargain. It looks like a money-printing machine.
This is the math that unlocks scale. Use the calculator below to figure out your own numbers. It will be the most important calculation you do for your business.
This is the main advice I have for you:
So, to answer your original question - "which is easier and which gives better results?" - you can probably see now why it's the wrong way to think. "Easier" doesn't matter if it doesn't work. "Better results" depends entirely on your business model, not the platform.
Here's a summary of the approach I'd recommend you take instead. It's a strategic framework rather than a simple choice.
| Step | Action to Take | Why It Matters |
|---|---|---|
| 1. Define the Nightmare | Forget demographics. Write down, in emotional detail, the specific, urgent, and expensive problem your ideal customer is facing. What keeps them up at night? | This is the foundation for all your messaging and targeting. It ensures your ads will actually resonate with real people instead of being generic and ignorable. |
| 2. Craft a Value-First Offer | Based on the nightmare, create an offer that provides instant, tangible value and solves a small piece of their problem for free. (e.g., a free tool, a checklist, a video audit). | A strong offer is the #1 driver of campaign success. It lowers the barrier to entry and builds trust, making the final sale much easier. |
| 3. Pick Your Starting Platform | Use the "Intent vs. Discovery" framework. Are they actively searching for a solution to their nightmare? Start with Google Ads. Do they need to be made aware of the problem or solution? Start with Meta Ads. | This aligns your advertising with the customer's mindset, meeting them where they are most receptive to your message and dramatically increasing your chances of success. |
| 4. Calculate Your Numbers | Use the LTV calculator to understand what a customer is truly worth to you. This will tell you how much you can afford to spend to acquire one (your target CAC). | This moves you from guessing to a predictable growth model. You'll stop chasing cheap, low-quality leads and start confidently investing to acquire high-value customers. |
| 5. Test & Optimise | Start with a small budget. On Google, test a few tight keyword groups. On Meta, test 2-3 different audiences and 2-3 different ad creatives. See what works and double down on it. | No one gets it perfect on the first try. Paid advertising is a process of scientific testing. The goal is to find winning combinations and scale them profitably. |
As you can see, the platform choice is only one step in a much bigger process. Steps 1, 2, and 4 are actually far more important. If you get those right, you'll likely see success on whichever platform you choose. If you get them wrong, no amount of fiddling with campaign settings will save you.
This all probably sounds like a lot, and honestly, it is. There's a reason there's a whole industry around this stuff. It takes time and experience to get right, and making mistakes can be an expensive way to learn. You can waste a lot of money very quickly if you don't have a solid strategy in place from day one.
Working with an expert can help you skip the painful (and costly) learning phase. We can help you define that customer nightmare, craft an irresistible offer, build out the campaigns based on years of experience, and help you understand your numbers so you can scale predictably.
If you'd like to chat through your specific business and get a more tailored plan, we offer a free, no-obligation initial consultation. We can take a look at what you're planning and give you some honest feedback. It's often the most valuable 20 minutes a new advertiser can spend.
Hope this helps give you a better framework for thinking about it all!
Regards,
Team @ Lukas Holschuh