Hi there,
Thanks for reaching out! Happy to give you some initial thoughts and guidance on your Meta campaigns. It's great that you've seen some good results already with a €15 CPL, that's a solid start in a competitive space. You're right to focus on the creative side of things, it's definately a huge part of the puzzle.
You've basically hit on the big question everyone's asking: with Meta's algorithm getting smarter, where should we focus our effort? You're seeing loads of advice to just throw 20 AI-generated videos at the wall and let the algorithm sort it out. And while there's a grain of truth in testing volume, I'd argue that thinking about it as just a numbers game is a massive, and expensive, mistake. It's not about how *many* creatives you test, it's about *what* you're testing and, more importantly, *who* you're testing it on.
The real leverage isn't in creative volume; it's in a borderline-obsessive understanding of your ideal customer's biggest, hair-on-fire problem. Get that right, and you don't need 20 creatives. You might only need two or three that hit so hard they feel personal. So, I'm going to walk you through a slightly different way of thinking about this, moving from a creative-first approach to a customer-problem-first approach. It's how we've consistantly managed to scale accounts way beyond what they thought was possible.
TLDR;
- Stop focusing on creative volume as the main goal. The number of ads is less important than having a deep, almost uncomfortable understanding of your ideal customer's specific, urgent 'nightmare' problem.
- Your Ideal Customer Profile (ICP) shouldn't be a list of demographics (e.g., "SMEs, 50-200 employees"). It must be a 'problem state' (e.g., "A CEO terrified of a cash flow crisis during their next round of funding").
- Structure your campaigns using a ToFu/MoFu/BoFu funnel. Prioritise your audiences from 'hottest' to 'coldest', starting with bottom-of-funnel retargeting and lookalikes of your best customers.
- The most important metric isn't your Cost Per Lead (CPL). It's your Customer Lifetime Value (LTV) to Customer Acquisition Cost (CAC) ratio. Use our interactive calculator below to figure out how much you can really afford to pay for a lead.
- Your offer is probably the weakest link. Ditch high-friction calls-to-action like "Request a Demo" and instead provide immediate value with a free trial, a useful tool, or a free, no-obligation strategy audit.
We'll need to look at the real enemy: Bad Targeting
First things first, let's talk about a hard truth. When you run a campaign with the objective set to "Brand Awareness" or "Reach," you are literally paying Meta to find you the worst possible audience. You've given the algorithm one simple command: "Find me the most eyeballs for the least amount of money." And it's brilliant at that. It goes out and finds all the users in your targeting pool who are serial scrollers, never click, and certainly never buy anything. Their attention is cheap because no other advertiser wants it. You're paying to advertise in a ghost town.
You've already sidestepped this trap by running a lead campaign, which is fantastic. You've told the algorithm to find people who actually take action. But the same principle applies at a deeper level within your targeting. If your audience definition is too broad or generic, you're forcing the algorithm to work with a pool of people where only a tiny fraction are your real potential customers. It's like trying to find a needle in a haystack, and you're paying for every piece of hay the algorithm has to sift through. Even with 20 amazing creatives, if you're showing them to the wrong people, your CPL will eventually stall, and you won't be able to scale.
This is why the foundation of any truely successful campaign isn't the ad, it's the audience. And building a killer audience profile has nothing to do with the demographic data you think you know.
I'd say you need to define your customer by their nightmare, not their demographics
Forget the generic customer profile that says "we target companies in the software industry with 50-200 employees". That tells you absolutely nothing useful. It's a sterile, academic exercise that leads to bland, forgettable advertising that speaks to no one. To stop burning cash, you have to define your customer by their specific, urgent, and expensive pain.
You need to become an expert in their career-threatening nightmare. Your ideal customer isn't just a job title; she's a Head of Sales who is terrified of missing her quarterly target because her team is buried in manual data entry instead of selling. The nightmare isn't 'needing a CRM'; it's 'the fear of looking incompetent in front of the board'. Your customer isn't a 'Marketing Manager'; he's a guy who just got £100k in budget and is petrified of wasting it and getting fired. Your Ideal Customer Profile isn't a person; it's a problem state.
You mentioned using angles like ROI, time-saving, and pain on turnover. That's a great start. Now, let's go deeper.
- ROI: Who specifically is getting grilled about ROI? Is it the founder by their investors? The marketing manager by the CFO? What does that conversation sound like? What happens if they can't prove it? That fear is your hook.
- Time Saving: Whose time? The over-stretched founder who hasn't had a holiday in two years? The developer who is sick of repetitive tasks and is about to quit? Frame it around the consequence of *not* saving that time.
- Turnover: This is a massive pain point. High turnover is expensive and kills morale. Who feels this pain most acutely? The HR manager who is drowning in exit interviews? The CEO who sees their best talent walking out the door? Dig into that specific frustration.
Once you've identified that nightmare, your targeting on Meta changes completely. You stop targeting broad interests like "Small Business Owners". Instead, you find the digital breadcrumbs these people leave behind. What niche podcasts do they listen to on their commute? What industry newsletters do they actually open? What software tools (like Salesforce, HubSpot, or Slack) do they already pay for? Are they members of specific, niche Facebook groups? Do they follow industry leaders on social media? This intelligence is the blueprint for your targeting. Do this work first, or you have no buisness spending another pound on ads.
The Old, Ineffective Way
The 'Nightmare-First' Way
You probably should build a message they can't ignore
Once you know the nightmare, crafting the creative becomes ten times easier and more effective. You're no longer just listing features. You're speaking directly to their pain. This is where you can use proven copywriting frameworks to structure your ads. Your "different marketing angles" are the perfect raw material for this.
Framework 1: Problem-Agitate-Solve (PAS)
This is perfect for service businesses or consultancies. You don't sell the service; you sell relief from the problem.
- Problem: State the nightmare clearly and concisely. Make them nod their head in recognition. "Are your cash flow projections just a wild guess?"
- Agitate: Poke the bruise. Twist the knife. Remind them of the negative consequences. "Are you one bad month away from a payroll crisis while your competitors are confidently raising their next round?"
- Solve: Introduce your solution as the clear, obvious way out. "Get expert financial strategy for a fraction of a full-time hire. We build dashboards that turn uncertainty into predictable growth."
Framework 2: Before-After-Bridge (BAB)
This works brilliantly for SaaS products or anything that creates a tangible transformation.
- Before: Paint a picture of their current world, full of frustration and pain. "Your AWS bill just landed. It’s 30% higher than last month, and your engineers have no idea why. Another fire to put out."
- After: Show them the promised land. A world where their problem is solved. "Imagine opening your cloud bill and actually smiling. You see exactly where every dollar is going, and waste is automatically eliminated."
- Bridge: Position your product as the bridge that gets them from the 'Before' to the 'After'. "Our platform is the bridge that gets you there. Start a free trial and find your first £1,000 in savings today."
When you build your 10-20 creatives, don't just create random variations. Create two or three core ads for each of your key 'nightmare' ICPs, using these frameworks. You might have one campaign aimed at the 'fearful CEO' and another at the 'overwhelmed Ops Manager'. The creative, copy, and angle for each will be entirely different, even if you're selling the same product. This is how you get relevance, and relevance is what the Meta algorithm rewards.
You'll need to structure your campaigns for conversions, not just clicks
Now we get to your second question: "How do you structure them?" The answer is a classic, but often poorly executed, funnel approach: Top of Funnel (ToFu), Middle of Funnel (MoFu), and Bottom of Funnel (BoFu). Your campaign structure should mirror the customer's journey from being unaware of you to becoming a paying customer.
A lot of people mess this up by testing audiences randomly. There should be a clear priority. The audiences most likely to convert are those who already know you. They are the 'hottest' traffic. So, you start there and work your way outwards to colder audiences. Here’s how I would typically prioritise audiences for any account, from eCommerce to B2B SaaS.
Meta Ads Audience Prioritisation Funnel
| Funnel Stage (Priority) | Audience Type | Description & Examples |
|---|---|---|
| 1. BoFu (Bottom of Funnel) - Previous Customers | Customer Lists | Your absolute best audience. Upsell, cross-sell, or get referrals. Upload lists of previous customers, especially your highest value ones. (e.g., "purchased 180 days", "highest value customers") |
| 2. BoFu (Bottom of Funnel) - High Intent Retargeting | Website Actions | People who almost converted. They know you and were close to buying. Your job is to get them over the line. (e.g., "initiated checkout", "added payment info", "viewed cart" - last 14-30 days) |
| 3. MoFu (Middle of Funnel) - General Engagement | Website & Social Engagers | They've shown interest but aren't ready to buy yet. Nurture them with case studies, testimonials, and value-add content. (e.g., "all website visitors", "50% video view", "Instagram engagers" - last 30-90 days) |
| 4. ToFu (Top of Funnel) - Warmest Cold Traffic | Lookalike Audiences | Find new people who look just like your best customers. Prioritise lookalikes of bottom-funnel events first! (e.g., LAL of "purchasers", LAL of "highest value customers", LAL of "checkout initiated") |
| 5. ToFu (Top of Funnel) - Cold Traffic | Detailed Targeting | This is where your 'nightmare' research pays off. Target those niche interests, behaviours, and competitor pages you discovered. (e.g., Interests: "Salesforce", "HubSpot"; Behaviours: "Business page admins") |
| 6. ToFu (Top of Funnel) - Broad (Advanced) | No Targeting | Only use this once your pixel has thousands of conversion events. You trust the algorithm to find customers based on past data, with only age/gender/location constraints. Requires significant data and budget. |
Your campaign structure should reflect this. Don't lump everything into one campaign. Have separate, long-running campaigns for each stage:
- 1. A "Retargeting" Campaign (BoFu/MoFu): This campaign targets everyone who has engaged with you but hasn't converted. You can have different ad sets for different levels of intent (e.g., one for cart abandoners, one for general website visitors). Your message here is about overcoming objections, building trust, and creating urgency.
- 2. A "Prospecting" Campaign (ToFu): This campaign targets your cold audiences (Lookalikes and Detailed Targeting). This is where you test your 'nightmare-based' creatives. You'd have ad sets for each of your key ICPs. For example, Ad Set 1 targets a lookalike of your purchasers. Ad Set 2 targets people with interests in competitor software. Ad Set 3 targets people based on their job titles and industry. You let them compete against each other.
By splitting it this way, you can control your budget and messaging properly. You're showing different ads to people at different stages of their journey, which is far more effective than showing everyone the same thing. You allocate a smaller, consistent budget to Retargeting (as it's a smaller audience) and the bulk of your budget to Prospecting to find new customers. This structure gives you clarity and control and lets you scale the winners effectivley.
You'll want to focus on the math that actually matters
You mentioned your CPL is €15. That's a data point, but it's not the goal. The real question isn't "How low can my CPL go?" but rather "How high a CPL can I afford to acquire a fantastic customer?". The answer is found in its counterpart: Customer Lifetime Value (LTV).
Most businesses I talk to either don't know their LTV or they drastically underestimate it. Knowing this number is the single most liberating piece of information for an advertiser. It's what separates the businesses that timidly spend a few quid a day from those who aggressively and intelligently scale to dominate their market. I remember one SaaS client who thought their £100 CPA was too high. After we calculated their LTV, we realised they could afford to spend up to £500 and still be wildly profitable. We scaled their spend and they grew exponentially. The same campain reduced their CPA to just £7 later on.
Let's calculate it. You'll need three numbers:
- Average Revenue Per Account (ARPA): What do you make per customer, per month/year?
- Gross Margin %: What's your profit margin on that revenue? (Revenue - Cost of Goods Sold) / Revenue.
- Monthly Churn Rate %: What percentage of customers do you lose each month?
The calculation is simple: LTV = (ARPA * Gross Margin %) / Monthly Churn Rate
Here's a calculator to make it easy. Play around with the sliders to see how small changes in churn or revenue can dramatically impact the value of each customer you acquire.
Interactive LTV & Affordable CAC Calculator
Customer Lifetime Value (LTV)
€10,000Affordable Customer Acquisition Cost (CAC)
€3,333Affordable Cost Per Lead (CPL) @ 10% Conversion
€333Suddenly, that €15 CPL doesn't just look "good," it looks incredibly cheap. Or perhaps it shows you that you need to be much more aggressive. Knowing this number gives you the confidence to out-spend and out-manoeuvre your competition. You're no longer playing a short-term game of cheap leads; you're playing the long-term game of profitable growth.
And finally, you'll want to delete the "Request a Demo" button
We've talked about audience and messaging. Now we come to the final, and most common, point of failure in B2B advertising: the offer. I'm willing to bet that your call to action is something like "Learn More" or "Contact Us" or, the worst offender of all, "Request a Demo".
The "Request a Demo" button is one of the most arrogant calls to action ever created. It presumes that your prospect, a busy decision-maker, has nothing better to do than book a 45-minute slot in their calendar to be sold to. It's high-friction, low-value, and immediately positions you as just another commodity vendor clamouring for their time. It kills conversion rates.
Your offer's only job is to deliver a moment of undeniable value—an "aha!" moment that makes the prospect sell themselves on your solution. It must solve a small, real problem for them, for free, to earn you the right to solve their bigger problems for money.
What does a high-value offer look like?
- For SaaS: The gold standard is a free trial or a freemium plan (with no credit card required). Let them use the actual product. Let them experience the transformation. When the product itself proves its value, the sale becomes a formality. This generates Product Qualified Leads (PQLs), which are infinitely more valuable than Marketing Qualified Leads (MQLs). We've seen SaaS clients get thousands of trials this way, like one that got 5082 trials at just $7 each with Meta ads because the offer was so compelling.
- For Agencies/Consultants: You must bottle your expertise into an asset. This could be a free, automated website audit that shows them their top 3 SEO opportunities. It could be a 'Data Health Check' tool. For us, it's a completely free 20-minute strategy session where we audit failing ad campaigns. We solve a small problem for free and demonstrate our expertise.
- For High-Ticket Services: A free, valuable piece of content that helps them do their job better. A 15-minute interactive video module on a key skill. A detailed cheatsheet or template that saves them hours of work.
If your €15 leads aren't converting into customers, the first place I would look is your offer. Is it genuinely valuable and low-friction? Or are you asking for a meeting before you've earned their trust? Fixing your offer can have a bigger impact on your bottom line than testing 100 more creatives.
I've detailed my main recommendations for you below:
To wrap this up, the shift from thinking about creative volume to a more strategic, customer-centric approach is what seperates campaigns that do 'okay' from campaigns that drive transformative growth. You're already on the right track by focusing on angles and testing, now it's about applying that rigor to the more foundational elements of your strategy.
| Area of Focus | Actionable Recommendation | Why It Matters |
|---|---|---|
| 1. Audience Definition | Redefine your ICPs based on their 'nightmare' problems, not demographics. Interview existing customers to find the exact language they use to describe their pain. | This unlocks highly relevant targeting and messaging that resonates on an emotional level, dramatically improving ad performance and lead quality. |
| 2. Ad Creative & Copy | Use the Problem-Agitate-Solve or Before-After-Bridge frameworks to build 2-3 core creatives for each 'nightmare' ICP. Focus on the transformation, not just the features. | Structured, persuasive copywriting is more effective than just testing random hooks. It ensures your message connects directly with the audience's pain point. |
| 3. Campaign Structure | Implement a ToFu/MoFu/BoFu structure with separate Prospecting and Retargeting campaigns. Prioritise your audience testing from warmest to coldest as detailed above. | This allows you to tailor your message and budget to the user's stage in the buying journey, improving efficiency and conversion rates across the board. |
| 4. Key Metrics | Calculate your LTV and establish an affordable CAC and CPL target. Shift your primary success metric from a low CPL to a healthy LTV:CAC ratio (aim for 3:1 or higher). | This gives you the confidence to invest appropriately in growth and make smarter decisions about which channels and audiences are truly profitable in the long run. |
| 5. The Offer | Review your landing page and Call to Action. Replace any high-friction offers (like "Request a Demo") with a high-value, low-friction alternative (e.g., a free trial, a valuable tool, a free audit). | Your offer is the final gatekeeper to a conversion. A weak offer will sabotage even the best ads. A strong offer can make a good campaign truly great. |
Making these changes requires a strategic shift, and it can be a lot to implement on your own. It's not just about pushing buttons in Ads Manager; it's about deep customer research, financial modeling, and copywriting psychology. This is often where working with an experienced consultant or agency can make a huge difference. We've seen these principles transform businesses, like the B2B software company we took from struggling to get leads to achieving 4,622 registrations at just $2.38 each.
I hope this detailed breakdown gives you a new framework for thinking about your campaigns and provides some clear, actionable steps for you to take. If you’d like to have a chat and get a second pair of eyes on your account, we offer a free, no-obligation initial consultation where we can review your strategy together.
Regards,
Team @ Lukas Holschuh