Hi there,
Thanks for reaching out! It's great you've started a new venture with your friend. Getting those first few clients is always the toughest hurdle. I'm happy to give you some initial thoughts and guidance based on my experience helping service businesses like yours get off the ground with paid ads. The problem isn't just about 'promoting a page'; it's about building a predictable system for finding clients who desperately need what you do and are willing to pay for it. We'll need to look at your offer, who you're selling to, and where to find them before you even think about spending a single pound on advertising.
TLDR;
- Stop thinking about 'promoting a page' and start thinking about solving a specific, expensive problem for a specific type of client (e.g., architects facing deadlines).
- Your best bet for starting out is Google Search Ads, not social media. You need to capture people who are actively looking for a solution right now.
- The number one reason ad campaigns fail is a weak offer. Reframe your "Autocad service" into a tangible, valuable solution like a "24-Hour Drawing Turnaround Service".
- Don't spend any money on ads until you've figured out what a client is actually worth to you. Use the interactive LTV calculator in this letter to work out what you can afford to pay for a lead.
- Forget "brand awareness." Your goal is to generate leads and get paying clients. Every penny of your budget should be optimised for conversions, not just getting your name out there.
Your offer needs to be built to solve an audience's pain
Right, let's get straight to it. The number one reason I see new businesses, especially B2B services, fail with their advertising is because their offer is too generic. "Autocad drafting service" is a description of what you do, but it's not an offer. It doesn't solve a problem, it doesn't speak to anyone's pain, and it forces potential clients to do all the hard work of figuring out if you're a good fit for them. Most won't bother.
You need to stop selling the drill and start selling the hole. Your ideal client isn't waking up in the morning thinking, "I'd love to buy some Autocad drafting today." They're waking up in a cold sweat thinking, "We're going to miss this project deadline," or "That last set of drawings had a critical error that cost us £10,000 to fix on-site," or "I have to turn down that new client because my in-house team is at full capacity."
These are what I call 'nightmare scenarios'. They are specific, urgent, expensive, and career-threatening. Your entire marketing message needs to be the aspirin for one of these headaches. Your Ideal Customer Profile (ICP) isn't a demographic; it's a problem state.
So, the first bit of homework for you and your friend is to decide who you serve and what nightmare you solve. Are you for:
- -> The Overwhelmed Architect: They're brilliant designers but bogged down in technical drawings. Their nightmare is missing a submission deadline. Your solution isn't 'drafting'; it's 'Guaranteed 48-hour turnaround on architectural plans so you never miss a deadline again'.
- -> The Quality-Obsessed Engineer: Their nightmare is a small drafting error leading to a massive structural failure or on-site rework. Your solution isn't 'drafting'; it's 'Triple-checked, error-free structural drafts that protect your professional reputation'.
- -> The Growing Construction Firm: Their nightmare is having to turn away profitable work because their in-house team can't keep up. Your solution isn't 'drafting'; it's 'On-demand drafting support that lets you scale your project capacity without hiring full-time staff'.
You see the difference? You've gone from a generic commodity to a specific, high-value solution. This makes your message incredibly relevant and powerful to that specific audience. It makes it feel like you've read their mind. This clarity is the foundation of any successful ad campaign and, frankly, any successful service business. Without it, you're just shouting into the void and hoping someone listens.
The Path to a Winning Offer
The Generic Offer
"We do Autocad drafting."
Result: Low visibility, price competition, confused clients.
The Problem-Focused Offer
"We help architects meet impossible deadlines with 24hr draft turnarounds."
Result: High relevance, premium pricing, attracts ideal clients.
We'll need to look at the right advertising channel...
Once you've defined your offer and your audience, the next question is where to find them. Your instinct might be to "promote our page" on social media like Facebook or Instagram. For your type of service, I'd say that's almost certainly a mistake and a waste of money, at least for now.
Here's the uncomfortable truth: when you run a typical 'awareness' campaign on social media, you are effectively telling the algorithm to find you the cheapest possible eyeballs. These people are scrolling to see photos of their friends' holidays or watch funny videos. They are not in a 'buying' mindset. They have low commercial intent. You're interrupting them with an ad for a service they probably don't need right now. It's like trying to sell a steak to someone in the middle of a gym workout. The context is completely wrong.
For a high-intent, need-based service like yours, you have to go where the intent is. That place is Google Search. People don't go to Google to browse; they go to find answers and solutions to problems they have *right now*. Someone searching for "emergency autocad drafting service london" or "outsource architectural drawings uk" isn't just curious. They have a problem that needs solving, and they have their wallet out, ready to pay whoever can solve it best.
This is called 'capturing demand', and it's far more efficient and profitable than 'creating demand' on social media, especially when you have a small budget. You're fishing in a barrel, not the entire ocean.
Your first campaign should be a tightly focused Google Search Ads campaign. Here's what that involves:
1. Keyword Research: You need to think like your client. What phrases would they type into Google when their nightmare scenario hits? You're looking for keywords that show clear commercial intent.
2. Ad Copywriting: Your ads need to mirror the language of the search. If they search for 'fast drafting', your headline should scream 'Fast Drafting Services'. The ad must directly address their pain point and present your specific solution (your offer!).
3. Landing Page: The click is just the start. The page they land on must continue the conversation, reinforce the value proposition, prove you're trustworthy, and make it incredibly easy for them to take the next step (like requesting a quote).
Here’s a look at the kind of keywords you should be thinking about. Notice how we move from vague and useless to specific and valuable.
| Keyword Type | Example Keywords | Searcher's Intent | Your Action |
|---|---|---|---|
| Informational (Bad) | "what is autocad", "how to learn drafting", "autocad tutorial" | Low - Learning | AVOID. These are students or DIYers, not paying clients. Spending here is burning cash. |
| Broad Commercial (Okay) | "autocad services", "drafting company" | Medium - Researching | Use with caution. Can be expensive and attract a wide range of irrelevant clicks. |
| High Intent / Problem-Based (Excellent) | "outsource autocad drawings for architects", "emergency drafting service", "freelance MEP drafter london" | High - Ready to Buy | TARGET. These people have a specific need and are actively looking for a professional to hire. |
| Location-Based (Excellent) | "autocad services near me", "drafting company in manchester" | High - Ready to Buy | TARGET. Perfect for capturing local clients who prefer a local provider. Combine with problem-based terms. |
By focusing your limited budget on these high-intent keywords, you ensure every click has a much higher probability of turning into a genuine lead. This is how you get traction quickly without a massive budget. I remember one campaign we worked on for a home cleaning company which got a cost of £5/lead. For another client, an HVAC company in a competitive area, we are seeing costs of around $60/lead. The costs vary, but the principle is the same: find the people who are already looking for you.
I'd say you need to know what a client is worth...
Before you spend a single penny, you need to answer a critical question: "How much can I afford to spend to get a new client?" If you don't know this number, you're flying blind. You won't know if your ads are working, if a £50 lead is a bargain or a disaster. The answer lies in calculating your Customer Lifetime Value (LTV).
For a service business like yours, it's not as complex as for a subscription software. We can make some educated guesses to build a model. You need to think about:
- -> Average Project Value (APV): What's the typical price for a single drafting project? Let's say it's £1,000 for this example.
- -> Gross Margin %: What's your profit after any direct costs (software, specific expenses)? Let's assume it's high for a service business, say 80%.
- -> Repeat Projects Per Year: How many times might a good client come back to you in a year? A happy architect might give you 4 projects a year.
- -> Client Lifespan (in years): How long do you expect to keep a good client? Let's be conservative and say 2 years.
With these numbers, we can work out the LTV. The maths is: (APV * Gross Margin %) * Repeat Projects Per Year * Client Lifespan. It gives you the total profit you can expect from a single average client over their entire relationship with you.
Once you know your LTV, you can decide on your Customer Acquisition Cost (CAC). A healthy ratio for a service business is often 3:1 (LTV:CAC), meaning you're willing to spend £1 to make £3 in lifetime profit. From there, if you know your sales conversion rate (e.g., you turn 1 in 5 qualified leads into a client), you can work out your maximum allowable Cost Per Lead (CPL).
This isn't just academic; it's the financial engine of your marketing. It turns marketing from a cost centre into a predictable, profitable investment. To make this real for you, I've built a simple calculator below. Play with the numbers based on your own business goals.
Calculate Your Allowable Cost Per Lead
Lifetime Value (LTV)
£6,400
Max. Cost Per Lead (CPL)
£427
You probably should fix your 'page' first...
Let's talk about your "page." When you run an ad, you're making a promise. Your landing page is where you have to deliver on that promise. A confused mind always says no, and a generic, untrustworthy page is the fastest way to kill your conversion rates and waste your ad spend. Sending high-intent traffic from Google to a weak page is like pouring expensive water into a leaky bucket.
Your website, or at least the specific page your ads point to, has one job and one job only: to convince a visitor that you are the right choice and to get them to take one specific action. This is not the place for dozens of links, confusing navigation, or vague corporate speak.
Most service businesses make a huge mistake with their Call to Action (CTA). They use a generic, high-friction button like "Contact Us." This is lazy and unappealing. It puts all the work on the prospect. A much better approach is to offer something of immediate value that lowers the barrier to entry. This is your offer.
Instead of "Contact Us," try:
- -> "Get a Free, No-Obligation Quote in 24 Hours": This is specific, fast, and removes risk.
- -> "Upload Your Plans for a Free Feasibility Review": This provides upfront value and demonstrates your expertise.
- -> "Book a 15-Minute Project Scoping Call": This is low-commitment and positions you as a consultant, not just a service provider.
Tbh, the entire page needs to be built around this single action. Here are the essential elements your landing page absolutely must have:
- A Killer Headline: This must match the ad and speak directly to the visitor's pain point. If they clicked an ad about 'overnight drafting', the headline should be 'Overnight Drafting for Architects'.
- A Clear Value Proposition: A sub-headline or short paragraph that explains exactly what you do, for whom, and what makes you different. Reiterate the solution to their nightmare.
- Social Proof: This is non-negotiable for building trust. Since you're new, you won't have testimonials. Go and do one or two projects for a low cost, or even for free, for a reputable firm in exchange for a detailed testimonial and the right to use their name/logo. This is the most valuable marketing investment you can make right now.
- Show, Don't Tell: A portfolio of your best work. Show clean, professional examples of the drawings you produce. Explain the context of each project briefly.
- A Single, Clear Call to Action: Your chosen low-friction offer button should be prominent and repeated on the page. Remove all other distractions.
Leaky Bucket Page
- Vague Headline: "Drafting Services"
- No clear audience or problem
- No testimonials or portfolio
- Multiple confusing links
- Weak CTA: "Contact Us"
High-Conversion Page
- Pain-Point Headline: "Never Miss a Deadline Again"
- Speaks directly to architects
- Client logos and testimonials
- Clean portfolio examples
- Strong CTA: "Get a Quote in 24 Hours"
You'll need a message they can't ignore...
Finally, let's talk about the ads themselves. Even with the right targeting and a great landing page, your ad copy can make or break your campaign. The goal is to stop the scroll (or in Google's case, earn the click over your competitors) by being maximally relevant to the searcher's problem.
We use a simple but powerful framework for this called Problem-Agitate-Solve (PAS). It works like this:
1. Problem: State the pain point they are experiencing, using their language. This grabs their attention because it's exactly what they're thinking about.
2. Agitate: Twist the knife a little. Remind them of the negative consequences of not solving the problem. What happens if they ignore it? Missed deadlines, angry clients, lost revenue, stress.
3. Solve: Present your service as the quick, easy, and effective solution to their agitated problem.
Let's write a couple of example Google Ads for your service, assuming you're targeting architects.
The key here is that every word is chosen to resonate with the target client and their situation. There's no fluff. It's all about them and their problems. This is what gets clicks from the right people and deters the wrong ones, saving you money and improving your lead quality.
I know this is a lot to take in. Starting a business is hard, and getting the marketing right from the begining can feel overwhelming. The temptation is to just 'promote the page' and hope for the best. But hope isn't a strategy. A methodical approach, starting with your offer and your customer, is the only reliable path to building a sustainable pipeline of clients.
I've detailed my main recommendations for you below as a final action plan. This is the exact process we'd follow.
| Area of Focus | Your Action Plan | Why It Matters |
|---|---|---|
| 1. The Offer | Choose ONE ideal client type (e.g., architects). Reframe your service to solve their biggest 'nightmare' (e.g., '24hr Drafting to Meet Deadlines'). | A specific, problem-solving offer stands out, commands higher prices, and makes all your marketing 10x more effective. |
| 2. The Numbers | Use the calculator above to estimate your LTV and determine a maximum affordable Cost Per Lead (CPL) you are comfortable with. | This turns advertising from a gamble into a calculated investment. You'll know exactly what success looks like financially. |
| 3. The 'Page' | Create a simple, focused landing page. It must have a headline matching your offer, social proof, and a single, low-friction CTA (e.g. 'Get a Quote'). | Your landing page is where you convert interest into leads. A weak page will destroy your return on ad spend, no matter how good your ads are. |
| 4. The Channel | Start with a Google Search Ads campaign. Do not start with social media promotion. Focus budget on high-intent, problem-based keywords. | This allows you to capture clients who are actively looking for a solution *right now*, providing the fastest path to revenue. |
| 5. The Budget | Start with a small, test budget of £500-£1000 for the first month. Your goal is not volume, but to get data and prove the model works. | This minimises risk while you validate your offer, keywords, and landing page. Once you have a profitable CPL, you can scale the budget with confidence. |
Executing this correctly requires a specific skillset that takes years to develop. You have to become a strategist, a copywriter, a data analyst, and a technical platform expert all at once. It's completely understandable if that feels like a lot to take on while also trying to run the actual service side of the business.
This is where getting expert help can make a huge difference, not just in getting better results, but in getting them faster and avoiding costly mistakes in the beginning. If you'd like to chat through this in more detail, we offer a completely free, no-obligation 20-minute strategy session where we can look at your specific situation and give you some more tailored advice.
Hope this helps!
Regards,
Team @ Lukas Holschuh