So you're trying to get your app off the ground in London, or anywhere in the UK for that matter, and it feels like you're just throwing money into a black hole. You're probably thinking if you could just find that one 'expert' who really gets the UK market, all your problems would be solved. I'm here to tell you that's probably not the issue. The problem isn't the person you hire; it's almost always the strategy you're using, or the lack of one. Getting app downloads isn't about finding a magician, it's about building a machine. And before you can build the machine, you need to have the right parts, starting with a product people actually want.
So, you think you just need a better Google Ads guy?
Let's be brutally honest. Hiring a Google App Ads expert, even the best one in London, is like hiring a world-class driver for a car with no engine. They can't drive a product that has no demand. I've seen countless founders burn through tens of thousands of pounds on agencies and freelancers, blaming them when the downloads don't come, when the real problem was right there in their own business all along.
The first question isn't "who should I hire?" but "is anyone actually looking for what my app does?". You have to figure out if you're tapping into existing demand or if you need to create it from scratch. This is the absolute foundation. If people are already in the App Store or on Google searching for a 'task management app for freelancers' or a 'keto meal planner app', then your job is relatively straightforward. You use platforms like Google App Campaigns and Apple Search Ads to get in front of them at the exact moment they're looking to solve their problem. Your app becomes the obvious answer to their question.
But what if they're not searching? What if you've built something genuinely new, and nobody knows they need it yet? That's a completely different ball game. This isn't a search problem; it's a discovery problem. You can't just put an ad on Google and hope for the best. You need to interrupt them, educate them, and convince them. This is where platforms like Meta (Facebook and Instagram) or TikTok come in, but it's a much harder, and often more expensive, path to walk. An expert who is brilliant at Google Search will be useless here if they don't understand how to create demand from nothing. So before you write another cheque to an agency, you need to be honest with yourself about which game you're playing.
Before You Spend a Single Quid on Ads, Answer This...
The number one reason ad campaigns fail is the offer. Not the ad copy, not the targeting, not the budget. The offer. You can have the slickest ad in the world, but if it leads to an app that doesn't solve a real, urgent, and expensive problem for a specific group of people, it will fail. You're asking someone to give up their time, their phone's memory, and potentially their money. That's a big ask. Your offer has to be irresistable.
So, before you even think about opening your ads manager, you need to validate your app's core promise. Forget scaling for a minute. Can you get your first 100 users without spending a fortune? This is where a lot of founders go wrong. They think ads are the first step, when they should be the last. Ads are for scaling something that already works, not for discovering if it works in the first place.
I'd suggest you start with the free or low-cost stuff first. Get your app listed on places like Product Hunt, Betalist, and Indie Hackers. These communities are full of early adopters who love trying new things. Their feedback is gold, and the initial traction can be immense. I remember one software client we worked with got their first thousand users just from a successful Product Hunt launch. That cost them nothing but time. It also proved to us that there was real demand before we spent their money on ads.
You could also try reaching out to UK-based tech blogs or journalists who cover your niche. A single article in the right publication can drive more qualified downloads than a £5,000 ad campaign. It's hard work, and you'll face a lot of rejection, but it forces you to nail your pitch and proves you have a story worth telling.
Your App Store Page is Your Real Salesman
Let's say you get your ads right. You're sending thousands of interested people from an ad to your App Store or Google Play page. What happens next? This is where most of the money is wasted. Your app store page is your landing page. It's your digital salesman, and if it's rubbish, you're finished. An ad's only job is to get a qualified person to click. It's your store page's job to close the deal.
I look at app store pages all day, and 90% of them are terrible. They suffer from the same mistakes:
- Weak Screenshots: They just show random screens of the app. Your screenshots should tell a story. Use them to show the 'before' and 'after'. Highlight the single biggest benefit on each image. Show the app in action, solving the user's problem.
- Vague Description: The first couple of lines are all that most people will read. Don't waste it with jargon or a list of features. Start with the core benefit. What painful problem does your app solve? Lead with that.
- No Social Proof: A lack of reviews is a massive red flag. Do whatever it takes to get your first 10, 20, 50 positive reviews. Beg your friends, ask your beta testers, run a small campaign just to incentivise reviews. An app with 4.8 stars and 100 reviews will always beat an app with no reviews, even if the ad sending traffic to it is worse.
- Poor Video: A short, punchy preview video is one of the most powerful conversion tools you have. It should be under 30 seconds and show the app's value proposition in the first 3 seconds. Most are slow, boring, and don't get to the point.
You have to treat your app store page like a science experiment. Constantly be testing new screenshots, new icons, new descriptions. Apple and Google both provide tools to A/B test your store listing. A 10% improvement in your conversion rate on this page means your ad budget just became 10% more effective, without you touching a single campaign. Any 'expert' who doesn't insist on optimising this first isn't an expert.
Which bloody channel should I actually use?
Alright, so you've validated your idea and your store page is looking sharp. Now, where do you spend your money? The UK market is competitive, so picking the right channel is crucial. It all comes back to that first question: are people looking for you, or do you need to find them?
Here’s a no-nonsense breakdown of your main options:
| Channel | When to Use It | Pros | Cons |
|---|---|---|---|
| Apple Search Ads (ASA) | This should be your first port of call for iOS. You're targeting people literally typing keywords into the App Store search bar. It's the highest-intent traffic you can possibly get. |
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| Google App Campaigns | The equivalent for Android, but it also places ads across YouTube, the Display Network, and Google Search. It's a powerful, automated beast for capturing search intent and more. |
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| Meta (Facebook/Insta) | Use this when you need to create demand. People aren't searching for you, so you target them based on their interests, behaviours, and demographics. You interrupt their scrolling with a compelling message. |
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| TikTok | A powerhouse for B2C apps, especially those aimed at a younger demographic. It's all about authentic, user-generated-style content. If your app has a visual or entertaining component, you need to be here. |
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We ran a multi-channel campaign for one app and got over 45,000 signups at under £2 per signup, using a mix of Meta, TikTok, Apple, and Google Ads. The key was using each platform for what it's best at: Apple and Google to capture the low-hanging fruit (the searchers), and Meta and TikTok to build a bigger audience and create new demand.
How much is this all going to cost me in the UK?
This is the 'how long is a piece of string' question, but I can give you some real-world benchmarks from campaigns we've run. The cost per install (CPI) or cost per action (CPA) in the UK can vary wildly based on your niche, your targeting, and how good your ads are. London, in particular, can be more expensive just due to the sheer volume of advertisers competing for the same eyeballs.
For a straightforward B2C app, you might see CPIs anywhere from £0.80 to £4.00. We had a software client using Google Ads who we got down to a £0.96 cost per user, which was fantastic. For more niche or B2B apps, you could be looking at £5 to £15 or even more per qualified user or trial signup.
But focusing only on CPI is a rookie mistake. A £1 CPI is terrible if those users never open the app again or never spend any money. A £10 CPA could be an incredible bargain if that user goes on to subscribe for a year at £20 a month. The metric you should be obsessed with isn't cost, it's return. Which brings me to the most important calculation you're probably not doing.
Stop Worrying About Cost Per Install and Start Calculating This Instead
If you take one thing away from this article, let it be this. You need to know your Customer Lifetime Value (LTV). This single number dictates your entire advertising strategy. It tells you how much you can afford to spend to acquire a customer and remain profitable. Without it, you're flying blind.
The calculation is simpler than you think. You just need three numbers:
- Average Revenue Per Account (ARPA): How much does the average user pay you per month? (e.g., £10 subscription)
- Gross Margin %: What's your profit margin on that revenue? (e.g., 80% after app store fees etc.)
- Monthly Churn Rate: What percentage of users cancel their subscription each month? (e.g., 5%)
Here's the maths:
LTV = (ARPA * Gross Margin %) / Monthly Churn Rate
Let's use our example:
LTV = (£10 * 0.80) / 0.05
LTV = £8 / 0.05
LTV = £160
In this scenario, every subscriber you acquire is worth £160 in gross margin to your business over their lifetime. Now you have your North Star. A common rule of thumb is to maintain at least a 3:1 LTV to Customer Acquisition Cost (CAC) ratio. This means you can afford to spend up to £53 (£160 / 3) to acquire a single paying subscriber. Suddenly, that £4 CPI doesn't seem so scary, does it? If 1 in 10 downloads converts to a paid subscriber, you could pay up to £5.30 per install and still be well within your profitable range. This is the maths that allows you to scale aggressively and intelligently.
"Brand Awareness" is a Lie for Most Apps
You'll hear a lot of agencies talk about 'brand awareness' campaigns. For 99% of new apps, this is a complete waste of money. When you set your campaign objective on Meta or Google to "Reach" or "Brand Awareness," you are sending a very specific instruction to the algorithm: "Find me the cheapest possible impressions within my target audience."
The algorithm, being the ruthlessly efficient machine it is, does exactly that. It goes out and finds the people who are least likely to click, least likely to engage, and definately least likely to ever download anything. Why? Because their attention is cheap. No other advertiser wants them. You are literally paying Facebook to find you the worst possible audience for your app. It's madness.
True brand awareness for a startup is a byproduct of success, not a prerequisite for it. It's what happens when your app is so good that users tell their friends about it. It's what happens when your conversion-focused ad campaigns work so well that you're showing up everywhere. Your objective should always be tied to a hard action: App Installs, Trial Signups, or In-App Purchases. Let the awareness be a happy consequence of acquiring actual users who will actually use and pay for your product.
What Should My Ad Actually Say?
Your ad creative is your one chance to stop someone from scrolling and pay attention. You can't afford to be boring or generic. You need to speak directly to your ideal user's deepest pain point. Forget listing features. Nobody cares about your features. They care about what your features can do for them.
A framework I use constantly is the Before-After-Bridge.
- Before: Describe their world right now, focusing on the pain. What's frustrating them? What problem are they struggling with?
- After: Paint a picture of their world *with* your app. What does the ideal outcome look like? How do they feel?
- Bridge: Position your app as the bridge that gets them from the 'Before' state to the 'After' state.
Let's imagine an app that helps Londoners find independent coffee shops.
Bad Ad: "Find the best coffee in London! Our app has a map of over 500 independent cafes. Download now!" (Lists features, very generic).
Good Ad (Before-After-Bridge):
Copy: "Tired of the same old Pret coffee on your lunch break? (Before) Imagine sipping a perfect flat white in a hidden gem of a cafe you never knew existed, just around the corner. (After) Our app is the bridge. We map out London's best independent coffee shops, so you can skip the chains and support local. Download free and find your new favorite spot today. (Bridge)"
This approach works because it's rooted in emotion and transformation, not just information. It sells the destination, not the aeroplane. You must relentlessly test different versions of this. Test videos showing the app in action, test user-generated style content, test different headlines. The creative is your biggest lever for improving performance once your targeting is dialled in.
Okay, I get it. So what's the plan?
Putting it all together can feel overwhelming, I get it. It's not a single tactic but a sequence of them done in the right order. To make it simple, I've broken down the process into a clear, actionable plan. This is the exact roadmap I would use for a new app looking to get traction in the UK market.
This is the main advice I have for you:
| Phase | Action Steps | Goal |
|---|---|---|
| Phase 1: Foundation (Pre-Spend) |
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To prove there is real demand and build a high-converting 'sales page' before you spend a single quid on traffic. To know how much you can afford to pay per user. |
| Phase 2: High-Intent Test (£500-£2k Budget) |
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To acquire your first cohort of high-quality, paying users. To validate your keywords and establish a baseline CPI/CPA. |
| Phase 3: Demand Creation (£2k+ Budget) |
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To scale beyond the limits of search volume by creating new demand and reaching a much larger audience. |
| Phase 4: Optimisation (Ongoing) |
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To continuously improve your return on ad spend, lower your acquisition costs, and build a predictable, scalable growth engine for your app. |
Following this structured approach removes the guesswork. You're not just 'trying stuff'; you're building a system, layer by layer. It ensures you have a solid foundation before you pour fuel on the fire.
If you've done the foundational work—you have an app that solves a real problem, your store page is solid, and you know your numbers—but you're struggling to execute and scale this plan, that's when expert help becomes incredibly valuable. It’s not about finding someone to fix a broken product; it’s about partnering with someone who has built these growth engines dozens of times before and can help you do it faster and more efficiently, avoiding the costly mistakes most people make along the way.
This whole process can be a minefield. Getting it wrong can cost you thousands and months of wasted time. A proffesional can help you navigate this, take over the implementation, and ensure every pound you spend is working to grow your user base. That's where a specialist consultancy can make a huge difference. If you're at that stage and want a second pair of expert eyes on your strategy, we offer a free, no-obligation strategy session where we can audit your current efforts and give you a clear plan for growth.