Most advice on B2B lead generation is rubbish. It’s a mix of tired tactics and vague platitudes that lead to you burning through cash with nothing to show for it but a list of dud leads and a headache. The truth is, the problem isn't usually your ads, your budget, or even the platform you're using. The problem is your entire approach is built on a faulty foundation. You're asking the wrong questions, so you're getting the wrong answers.
Forget everything you think you know about picking an audience and writing an ad. We're going to tear it down and rebuild it based on what actually works. This isn’t about finding a magic bullet. It's about a fundamental shift in thinking that turns advertising from a gamble into a predictable system for generating high-quality B2B leads.
Your ICP is a Nightmare, Not a Demographic
Let's start with the biggest mistake I see, and I see it in almost every new account I audit. You’ve probably got an "Ideal Customer Profile" (ICP) document somewhere. I bet it says something like: "We target companies in the financial services sector, based in the UK, with 50-200 employees. Our key contact is the CTO or Head of IT".
You should take that document and set it on fire. It's completely useless.
That kind of demographic and firmographic data tells you absolutely nothing of value. It leads to lazy, generic advertising that speaks to no one because it tries to speak to everyone in a massive, diverse bucket. A CTO at a 50-person fintech startup has completely different problems, budgets, and motivations than a CTO at a 200-person traditional investment firm. Lumping them together is marketing malpractice.
To stop burning your cash, you have to redefine your customer not by who they are, but by the specific, urgent, and expensive nightmare they are currently living. Your job is to become the world's leading expert on their professional pain. Your ICP isn't a person; it's a problem state.
Let’s make this real. Imagine you're selling a new workflow automation tool for software teams. Your old ICP was "Head of Engineering at a tech company". Your new ICP is a Head of Engineering who is secretly terrified that her three best developers are about to hand in their notice because they're sick of dealing with a clunky, broken development process. She lies awake at night worrying about project deadlines slipping and her own reputation being damaged. She's not looking for 'workflow automation'; she's looking for a way to stop the talent bleed and save her career.
Or say you're a legal tech SaaS. Your old ICP was "Law firms". Rubbish. Your new ICP is a Partner at a mid-sized firm who just had a near-miss on a critical filing deadline. The thought of a multi-million-pound malpractice suit is now keeping him up at night. He doesn't want 'document management software'; he wants peace of mind. He wants a system so foolproof that a junior associate can't screw it up.
See the difference? We're talking about emotion. Fear. Urgency. Cost. When you understand the nightmare, your marketing transforms. You're no longer a vitamin, a 'nice to have'. You become the painkiller they desperately need right now.
Once you've isolated that nightmare, you can find them. Forget just targeting "CTO" on LinkedIn. Where does this person go to find solutions to their nightmare? What niche podcasts do they listen to on their commute, like 'Acquired' or 'This Week in Startups'? What industry newsletters do they actually read, like Ben Thompson's 'Stratechery'? What software do they already pay for every month without question, like HubSpot, Salesforce, or Jira? Are they members of the 'SaaS Growth Hacks' community on Facebook? Do they follow people like Jason Lemkin on Twitter for advice? This intelligence is your blueprint for targeting. This is the work you have to do before you have any business spending a single pound on ads. It's not easy, but it's the only thing that works.
How much should a B2B lead really cost?
The second question I always get is "What's a good Cost Per Lead?". It's the wrong question. It leads you down a rabbit hole of optimising for cheapness, which almost always results in a flood of low-quality leads that waste your sales team's time and never convert. The real question you should be asking is, "How high a CPL can I afford to acquire a truly great customer?"
The answer lies in a simple but powerful metric that most B2B businesses never bother to calculate: Customer Lifetime Value (LTV). Knowing this number is like being handed a superpower. It frees you from the tyranny of cheap leads and allows you to grow aggressively and intelligently.
Here's how you calculate it. You just need three bits of information:
1. Average Revenue Per Account (ARPA): How much does a typical customer pay you each month or year? Let's use a monthly example and say it's £500.
2. Gross Margin %: What's your profit on that revenue after accounting for the cost of servicing that customer (e.g., support, server costs)? Let's say it's a healthy 80%.
3. Monthly Churn Rate: What percentage of your customers do you lose each month? This is a critical one. Be honest. Let's say it's 4%.
Now, we just plug these into a simple formula. I've put it in a table to make it clearer.
| Calculating Customer Lifetime Value (LTV) | |
|---|---|
| Formula | LTV = (ARPA * Gross Margin %) / Monthly Churn Rate |
| Example Calculation | LTV = (£500 * 0.80) / 0.04 |
| Step-by-Step | LTV = £400 / 0.04 |
| Result | LTV = £10,000 |
In this example, every single customer you acquire is worth £10,000 in gross margin to your business over their lifetime. This number changes everything.
Now we can work out what you can afford to spend to get one. A healthy, sustainable business model often aims for a 3:1 LTV to Customer Acquisition Cost (CAC) ratio. This means you can afford to spend up to a third of your LTV to acquire a customer.
So, your maximum allowable CAC is £10,000 / 3 = £3,333.
Suddenly, things look very different. If your sales process converts, say, 1 in 10 qualified leads into a paying customer, you can now afford to pay up to £333 for a single, well-qualified lead (£3,333 / 10).
Think about that. While your competitors are scrabbling around trying to get their CPL down to £20 and filling their pipeline with junk, you can confidently go to a platform like LinkedIn and pay £250 for a lead from a CTO who fits your nightmare ICP perfectly. From our own experience, we've generated leads from B2B decision-makers on LinkedIn for just $22 CPL for a software client, which is an absolute bargain when you know the LTV.
This is the maths that unlocks scale. It allows you to outbid and dominate your competition in the ad auctions that matter, acquiring the best customers while they fight over the scraps. If you don't know your LTV, you're flying blind and you'll always be too scared to invest what's necessary to win.
How do you write an ad they can't ignore?
Now that you know who you're talking to (their nightmare) and what they're worth (their LTV), you can finally write an ad that works. Most B2B advertising is a sea of beige. It's full of jargon, bland stock photos, and weak claims like "innovative solutions" or "synergistic platforms". It's instantly forgettable because it doesn't connect with any real human emotion.
Your ad copy has one job: to reflect the prospect's nightmare back at them so clearly that they feel like you've been reading their diary. You have to enter the conversation that's already happening in their mind. Here are a few simple, powerful frameworks that cut through the noise.
1. Problem-Agitate-Solve (PAS)
This is perfect for high-touch services. You don't sell the service; you sell the solution to the pain.
-> Problem: State the nightmare directly. "Are your cash flow projections just a shot in the dark?"
-> Agitate: Poke the bruise. Make the pain more vivid. "Are you one bad month away from a payroll crisis while your competitors are confidently raising their next round?"
-> Solve: Introduce your service as the clear, obvious solution. "Get expert financial strategy for a fraction of a full-time hire. We build dashboards that turn uncertainty into predictable growth."
You're not selling "fractional CFO services". You're selling a good night's sleep. The difference is immense.
2. Before-After-Bridge
This works brilliantly for B2B SaaS products. You paint a picture of their current hell, show them the promised land, and position your product as the vehicle to get them there.
-> Before: Describe their current reality. "Your AWS bill just arrived. It’s 30% higher than last month, and your engineers have no idea why. Another fire to put out."
-> After: Show them the dream state. "Imagine opening your cloud bill and smiling. You see where every dollar is going and waste is automatically eliminated."
-> Bridge: Position your product as the bridge between the two states. "Our platform is the bridge that gets you there. Start a free trial and find your first £1,000 in savings today."
You're not selling a "FinOps platform". You're selling the feeling of relief and control.
3. Attack the Feature-Obsession
This is for complex, high-ticket products where everyone else is just listing specs. You have to connect the feature to a meaningful consequence for the buyer.
-> Don't just say: "Our new mass spectrometer has a 0.001% margin of error."
-> Say this instead: "Our new mass spectrometer has a 0.001% margin of error. So what? So your lab can publish results with unshakeable confidence, securing more funding and attracting top talent that other labs can only dream of."
You're not selling a piece of equipment. You're selling scientific certainty, prestige, and a competitive edge. It's a completely different conversation. Every single ad you write should be grounded in one of these frameworks. No more feature lists. No more corporate jargon. Just pure, unadulterated focus on the customer's nightmare.
Why is your 'Request a Demo' button killing your campaign?
Alright, you've done everything right so far. You've defined your nightmare ICP, you know their LTV, and you've written an ad that speaks directly to their soul. They click. And then they land on a page with what is possibly the most arrogant, high-friction Call to Action ever conceived: "Request a Demo".
This is where most B2B campaigns die a slow, expensive death. Why is it so bad? Because it presumes your prospect, a busy, important person whose nightmare you're supposed to be solving, has nothing better to do with their time than book a 45-minute slot in their calendar to be sold to by a junior sales rep. It's a massive ask that offers zero immediate value in return. It screams "I'm a commodity vendor, and I'm about to waste your time." It positions the entire interaction as a sales process, not a problem-solving one.
Your offer’s only job is to deliver a moment of undeniable value—an "aha!" moment that makes the prospect sell themselves on your solution. You must solve a small, real problem for them, for free, to earn the right to solve the whole thing.
If you're a SaaS founder, this is your secret weapon. The absolute gold standard is a free trial or a freemium plan. And critically, no credit card details required. Let them get into the actual product. Let them experience the transformation for themselves. When the product itself proves its value, the sale becomes a formality. We've seen this work wonders, generating 5,082 software trials from Meta ads or 1,535 trials for another B2B SaaS client. You're not generating Marketing Qualified Leads (MQLs) for a sales team to chase; you're creating Product Qualified Leads (PQLs) who are already convinced and coming to you.
If you're not a SaaS company, you are not exempt from this rule. You just have to be more creative. You must bottle your expertise into a tool, a piece of content, or an asset that provides instant, tangible value.
-> For a marketing agency, this could be a free, automated SEO audit that instantly shows them their top 3 missed keyword opportunities.
-> For a data analytics platform, it could be a free 'Data Health Check' that scans a sample of their database and flags the top 3 integrity issues.
-> For a corporate training company, it could be a free 15-minute interactive video module on 'Handling Difficult Conversations' that a new manager can use immediately.
-> For us, as a B2B advertising consultancy, it's a free 20-minute strategy session where we audit a company's failing ad campaigns and give them actionable advice.
Ditch "Request a Demo". Replace it with "Start Free Trial", "Get Your Free SEO Audit", or "Watch the Free Training Module". Your conversion rates will thank you for it, because you're leading with value, not a sales pitch.
Where do you actually find these people online?
So, we know who we're targeting, what they're worth, what to say, and what to offer. Now, and only now, can we talk about which ad platform to use. People usually get this backwards, starting with the platform instead of the strategy. The choice of platform should be a simple consequence of your ICP's behaviour.
You need to ask one simple question: Is your ideal customer actively searching for a solution to their nightmare right now, or are they unaware that a solution like yours even exists?
Scenario A: They are actively searching.
This is the best-case scenario. The prospect is problem-aware and solution-aware. They have a high degree of intent. For these people, your number one choice should always be Google Search Ads.
You want to capture that intent at the exact moment it's expressed. The key here is to target keywords that show commercial or transactional intent, not just informational queries. For an outreach tool, you wouldn't target "what is lead generation". You'd target "best software for lead generation", "contact info finding tool", or even competitor names. This way, your ads are only shown to people who are already pre-qualified by their search term. For one software client using Google Ads, this precise approach helped us generate 3,543 users at an incredible £0.96 cost per user.
Scenario B: They are NOT actively searching.
This is more common in B2B. They are feeling the pain of their nightmare, but they don't know a solution like yours exists, or they're not actively looking for one. Here, you need to interrupt them. Your primary platforms are social media networks.
-> LinkedIn Ads: This is the heavyweight champion for B2B targeting. Its power lies in its ability to let you target users based on their job title, industry, company size, seniority, and specific skills. This is where you can get incredibly granular and reach the exact decision-makers you identified in your 'Nightmare ICP' exercise. The leads are generally more expensive than on other platforms, but their quality can be exceptional. As I mentioned earlier, we managed to get a $22 CPL for B2B decision-makers for a software client, a price they were ecstatic to pay given their LTV.
-> Meta Ads (Facebook & Instagram): People often dismiss Meta for B2B, but that's a mistake. While its B2B targeting isn't as precise as LinkedIn's, it can be very effective, especially if you're targeting small business owners. You can use interests like "business page admins" or target people who follow specific software pages like Shopify or WooCommerce. Meta's algorithm is also incredibly powerful at finding people who will convert once you feed it enough data. We've generated 4,622 B2B software registrations on Meta for as low as $2.38 a pop. The scale is massive.
A quick, but very important, word of warning: a huge mistake people make is using "Brand Awareness" or "Reach" campaign objectives on these platforms. Don't do it. When you select 'Reach', you are telling the algorithm "Find me the cheapest possible eyeballs, regardless of whether they will ever click or buy." The algorithm does exactly what you ask and shows your ads to the least valuable users in your audience. For B2B, awareness is a byproduct of sales, not a prerequisite. Always, always, always use a conversion-focused objective, like Leads, Sales, or Signups. You have to tell the machine what you actually want.
| Platform | Best For... | Targeting Strength | Typical Cost Profile |
|---|---|---|---|
| Google Ads | Capturing high-intent prospects who are actively searching for a solution. | Keyword-based. Excellent for targeting specific problems and solutions. | Medium to High CPC, but often highest conversion rate. |
| LinkedIn Ads | Reaching specific decision-makers based on professional data (job title, industry, company size). | The best available for precise B2B firmographic targeting. | High CPM/CPC, but can lead to very high-quality leads. |
| Meta Ads | Reaching a massive audience at scale, especially SMBs or prosumers. Good for retargeting. | Behavioural and interest-based. Less precise for B2B but algorithm is very powerful. | Low CPM/CPC, can be very cost-effective if your offer is broad enough. |
So, what should I actually do next?
We've covered a lot of ground, and it can feel overwhelming. This isn't about just flicking a few switches in your ad account. It's a strategic process that requires thought and discipline. If you try to do it all at once, you'll likely fail. Instead, focus on a systematic approach. I've detailed my main recommendations for you below in a simple, step-by-step table.
| Step | Action To Take | Why This Is The Most Important Thing |
|---|---|---|
| Step 1: Define the Nightmare | Shred your old demographic ICP. Interview your best customers and your sales team. Identify the single, most urgent, expensive problem you solve. Write it down in plain English. | Without a deep understanding of their pain, your messaging will be generic and your ads will be invisible. This is the foundation of everything else. |
| Step 2: Do the Maths | Calculate your LTV using the formula: (ARPA * Gross Margin %) / Churn Rate. Then, decide on your target LTV:CAC ratio (start with 3:1) to find your maximum allowable CPL. | This removes guesswork and fear from your budgetting. It gives you the confidence to spend what's necessary to acquire the best customers, not just the cheapest leads. |
| Step 3: Build a Real Offer | Delete "Request a Demo" from your vocabulary. Replace it with a high-value, low-friction offer like a free trial, a freemium plan, or a genuinely useful tool/asset that solves a small piece of their nightmare for free. | You must prove your value before you ask for their time or money. A great offer makes the prospect sell themselves, dramatically increasing your conversion rates. |
| Step 4: Pick the Right Battlefield | Based on whether your ICP is actively searching or not, choose your primary platform (Google for searchers, LinkedIn/Meta for non-searchers). Always use a conversion campaign objective. | Putting the perfect message in front of the wrong people, or asking the right people to do the wrong thing, is a complete waste of money. Align your platform and objective with your strategy. |
| Step 5: Seperate and Structure | Set up seperate campaigns for prospecting (ToFu), retargeting interested non-converters (MoFu), and retargeting people who abandoned the final step (BoFu). Test audiences methodically. | A structured account allows you to control your budget, understand what's working, and scale your winners without breaking your entire system. This is how you build a predictable lead engine. |
Executing this strategy correctly is the difference between an ad account that bleeds money and one that prints it. It's a system. It requires discipline and a refusal to fall for the easy, lazy options that your competitors are all using.
It's not just about setting up an ad and hoping for the best. It's about a deep understanding of your audience, the pyschology of persuasion, the technical nuances of each ad platform, and the analytical rigour to know what's working and what isn't. It's a full-time job.
That's where professional help can make a huge difference. A specialist consultancy can accelerate this entire process, helping you avoid the costly mistakes we've seen hundreds of companies make. We can provide insights you might not have thought of and take over the day-to-day implementation and optimisation for you, ensuring every pound you spend is working as hard as possible to grow your business.
If you're serious about building a predictable B2B lead generation machine and want an expert opinion on your current strategy, we offer a free, no-obligation consultation to walk through your campaigns and identify your biggest opportunities. It might be the most valuable 20 minutes you spend on your marketing all year.