TLDR;
- Stop targeting sterile demographics. Your ideal customer isn't a job title; they're a person with an urgent, expensive problem. You need to target that problem, that nightmare, not their LinkedIn profile.
- The "Request a Demo" button is where your leads go to die. You must replace it with a high-value, low-friction offer like a free trial, a free automated tool, or a quick, valuable audit. Give them a win before you ask for their money.
- If your campaign objective is "Brand Awareness" or "Reach," you are literally paying Meta and LinkedIn to find the worst possible audience—people who are cheap to show ads to because they never click or buy anything. Always, always optimise for conversions.
- Forget obsessing over a low Cost Per Lead (CPL). The only number that matters is your Customer Lifetime Value (LTV). I've included a simple LTV calculator below so you can figure out exactly how much you can really afford to spend to get a great customer.
Most B2B paid social campaigns are a complete waste of money. Business owners and marketing managers pour thousands into LinkedIn and Meta, get a handful of rubbish leads and a vanity metric like "reach," and then conclude that "paid social doesn't work for B2B." They're wrong. It's not the platform that's broken; it's their entire approach. You've been taught to think about advertising in a way that almost garuntees failure in a B2B context. Let's fix that.
The problem is, you're likely making three fundamental mistakes: you're targeting the wrong people, with the wrong message, and the wrong offer. Get any one of these wrong, and your budget evaporates. Get all three wrong, and you might as well set your cash on fire. I've seen it in countless ad accounts I've taken over. The good news is that these are all fixable, and you don't need a million-pound budget to do it.
So, who am I actually supposed to be targeting?
Your first mistake is thinking in terms of demographics. You've probably been told to build an "Ideal Customer Profile" (ICP) that looks something like this: "We target CMOs at SaaS companies in the UK with 50-200 employees."
This is utterly useless. It tells you nothing about their real needs, their frustrations, or their career-threatening problems. It leads to bland, generic ads that get scrolled past without a second thought. You need to stop thinking about demographics and start thinking about nightmares. What is the specific, urgent, expensive problem that keeps your ideal customer awake at night? That is what you target.
Your Head of Sales isn't just a job title. She's a leader terrified of missing her quarterly target because her team is buried in manual data entry instead of selling. Your CTO isn't just an org chart box. He's stressed that his best engineer is about to quit because their development pipeline is a cobbled-together mess. You don't sell "CRM software" or "DevOps solutions." You sell "hit your target and get your bonus" or "keep your star developer happy." See the difference? One is a feature, the other is a solution to a nightmare. I've found that campaigns fail when they don't focus on these nightmares instead of just demographics.
Once you've defined that nightmare, you can find where these people congregate online. What niche podcasts do they listen to? What industry newsletters (the ones they actually read) are in their inbox? What tools do they already pay for? This is how you build an audience, not by ticking boxes in LinkedIn's Campaign Manager.
Okay, so LinkedIn or Facebook? Or something else?
This is the next question everyone asks. The answer depends entirely on your answer to the previous section. Are you trying to reach people who are actively looking for a solution, or people who don't know they need you yet?
Google Ads is for active intent. Someone is literally typing "emergency electrician near me" or "best accounting software for small business" into a search bar. They have a problem, they know it, and they're looking for a fix right now. For many B2B services, this is your bread and butter. It's often more expensive per click, but the intent is sky-high.
Social Media Ads (LinkedIn, Meta) are for passive discovery. Your future customer is scrolling through their feed, not actively shopping. Your job is to interrupt them with a message so relevant to their secret work-nightmare that they have to stop and click. This is where you generate demand.
Deciding between them often comes down to targeting specifics. We've written a whole guide on the strategic differences between Google and LinkedIn for B2B, but here's the short version:
- Use LinkedIn when... you need to be surgically precise with job titles, company size, industry, or seniority. Want to reach VPs of Engineering at Series B fintech companies with over 100 staff? LinkedIn is your only real option. It's expensive, but the targeting is unmatched for these kinds of specific B2B personas. We've run campaigns getting leads from B2B decision makers for around $22 CPL this way, which is a bargain when the LTV is in the tens of thousands. Check out our guide on dominating LinkedIn ads for a deeper look.
- Use Meta (Facebook/Instagram) when... your target is a bit broader or defined by interests rather than job titles. Think "small business owners," "admins of retail Facebook pages," or people who follow specific industry leaders or software pages. It's often much cheaper than LinkedIn, and for some B2B offers, it works incredibly well. We've seen software companies get thousands of trial registrations for under $3 each this way. It's a different game, and you can learn more about mastering Meta Ads for B2B lead generation here.
Often, the best strategy involves using all of them together in a proper funnel, but you have to start somewhere. Pick the one that allows you to best target the 'nightmare' you defined.
How can I stop paying to reach people who will never buy?
Here’s an uncomfortable truth. When you set up a campaign on Meta or LinkedIn and choose "Brand Awareness" or "Reach" as your objective, you are giving the platform a very clear instruction: "Find me the cheapest possible eyeballs."
The algorithm, being very good at its job, does exactly that. It goes and finds all the users in your target audience who are least likely to click, least likely to engage, and definately least likely to ever buy anything. Why? Because their attention is not in demand. They're cheap to reach. You are actively paying the world's most powerful advertising machines to find you the absolute worst prospects for your business. It's madness, but I see it in almost every new account I audit.
The solution is simple: You must always choose a conversion-based objective.
Whether it's "Leads," "Sales," or "Website Conversions," this objective tells the algorithm something completely different. It says, "Don't just find me people. Find me people who look and act like the ones who have already filled out my lead form or bought my product." The algorithm will then analyse your existing converters (once you have some data) and go find more people just like them. This is the 'secret sauce'. You're no longer hunting for customers; you're letting a multi-billion dollar machine do it for you. This single change can be the difference between a campaign that burns cash and one that prints it.
What on earth do I write in my ad?
Now that you're reaching the right people, you can't bore them with corporate jargon and lists of features. Your ad copy has one job: to articulate their nightmare so clearly that they feel like you've been reading their emails. You have to earn their click.
There are two simple, powerful frameworks I use constantly. Steal them.
1. Problem-Agitate-Solve (PAS): This is perfect for service businesses.
- Problem: State the nightmare directly. "Are your cash flow projections just a shot in the dark?"
- Agitate: Pour salt in the wound. Make them feel the pain. "Are you one bad month away from a payroll crisis while your competitors are confidently raising their next round?"
- Solve: Introduce your service as the clear, obvious solution. "Get expert financial strategy for a fraction of a full-time hire. We build dashboards that turn uncertainty into predictable growth."
2. Before-After-Bridge (BAB): This works brilliantly for SaaS products.
- Before: Describe their current, painful reality. "Your AWS bill just arrived. It’s 30% higher than last month, and your engineers have no idea why. Another fire to put out."
- After: Paint a picture of the promised land. "Imagine opening your cloud bill and smiling. You see where every dollar is going and waste is automatically eliminated."
- Bridge: Position your product as the vehicle to get them from Before to After. "Our platform is the bridge that gets you there. Start a free trial and find your first £1,000 in savings today."
Notice that neither of these talks about "synergy" or being "best-in-class." They talk about pain and relief. That's what sells. Crafting copy that converts is a skill in itself, and it's a core part of any effective B2B ad creative strategy.
The 'Request a Demo' button is killing your business. What should I do instead?
This might be the most important point in this entire article. You can get the targeting right, the objective right, the copy right, and still fail spectacularly if your offer sucks. And the "Request a Demo" button is the king of bad offers.
Think about it from your prospect's perspective. They are a busy, important person. "Request a Demo" means: "Commit to a 30-minute slot in your calendar, at a time convenient for me, to sit through a boring sales pitch where I'll be pressured to buy something." It's an incredibly arrogant ask. It's high-friction and offers zero immediate value. It's no wonder your conversion rates are terrible.
Your offer's only job is to deliver an "aha!" moment. It must give them a small, tangible win for free, proving your expertise and building trust. You have to solve a small part of their problem to earn the right to solve the whole thing.
- For SaaS: This is your superpower. Offer a free trial with no credit card required. Let them use the actual product and experience the "After" state for themselves. This creates Product Qualified Leads (PQLs), who are a million times better than Marketing Qualified Leads (MQLs) from a demo form.
- For Agencies/Consultants: Bottle your expertise. Offer a free, automated website audit, a 15-minute strategy session where you solve one specific problem (like we do), or a valuable template or checklist.
- For Complex Services: Create a tool. An accountancy firm could offer a free "Burn Rate Calculator." A law firm could offer a free "NDR Template Generator."
You need to change your goal from "booking meetings" to "delivering value." When you do that, the meetings will follow. Getting this right is fundamental to stop wasting money and to build a B2B advertising system that actually works.
How much should I be paying for a lead, really?
This is where we get to the heart of it. Most businesses are obsessed with lowering their Cost Per Lead (CPL). They see a £100 CPL from LinkedIn and panic, thinking it's too expensive. But they're asking the wrong question. The question isn't "How low can my CPL go?" but "How high a CPL can I afford to acquire a great customer?"
The answer lies in a simple metric: Customer Lifetime Value (LTV). This tells you how much profit a typical customer will generate for your business over their entire relationship with you. Once you know this number, everything else becomes clear.
Here's how to calculate it:
- Average Revenue Per Account (ARPA): What's the average amount a customer pays you each month?
- Gross Margin %: What's your profit margin on that revenue? (Revenue - Cost of Goods Sold).
- Monthly Churn Rate %: What percentage of your customers do you lose each month?
The formula is: LTV = (ARPA * Gross Margin %) / Monthly Churn Rate
Let's play with the numbers yourself.
Suddenly, that £100 LinkedIn lead doesn't seem so bad, does it? If a customer is worth £10,000 in profit, you could happily spend £3,000 to aquire them and maintain a healthy 3:1 LTV to CAC (Customer Acquisition Cost) ratio. If your sales team closes 1 in 10 qualified leads, you can afford to pay £300 per lead. This is the maths that unlocks scalable growth and frees you from the tyranny of cheap, useless leads. Having this data is the first step in being able to effectively prove your paid media ROI to your boss or the board.
So how does this all fit together?
You can't just run one ad and hope for the best. You need a system, a funnel, that guides people from being vaguely aware of their problem to becoming a happy, paying customer. It's not as complicated as it sounds. We build these for clients all the time, often using a full-funnel advertising framework that combines platforms.
A simple B2B social funnel looks like this:
Top of Funnel (ToFu): This is where you find new people. You target audiences based on their 'nightmare' (using the interest and job title targeting we discussed) with ads that offer value. Think a helpful guide, a webinar, or a short, insightful video that speaks directly to their pain. The goal here isn't to sell; it's to get their attention and earn their trust.
Middle of Funnel (MoFu): Now you retarget the people who engaged with your ToFu content. They watched your video or downloaded your guide. They're interested. Now you can hit them with ads that build more trust—case studies, customer testimonials, or a deeper dive into how you solve their problem.
Bottom of Funnel (BoFu): This is for the warmest audience—people who have visited your website, engaged with multiple ads, or maybe even started a checkout. Now, and only now, do you hit them with your high-value, low-friction offer: the free trial, the free audit, the calculator. This is where you ask for the conversion.
This structured approach makes sure you're delivering the right message to the right person at the right time. It's how you turn cold traffic into paying customers in a predictable, scalable way.
This is the main advice I have for you:
If you only take away a few things, make them these. This is the blueprint for a B2B paid social strategy that actually works.
| Step | Action | Why It's Important |
|---|---|---|
| 1. Foundation | Define Your Customer's Nightmare | This dictates your targeting, ad copy, and offer. Without it, you're just guessing. |
| 2. Economics | Calculate Your LTV | This tells you what a customer is worth and what you can afford to pay for a lead. It's the most important number in your marketing. |
| 3. The Offer | Create a High-Value, Low-Friction Offer | Replace "Request a Demo" with something that provides instant value (trial, tool, audit). This builds trust and massively increases conversions. |
| 4. Campaign Setup | Always Use a 'Conversion' Objective | Tells the algorithm to find buyers, not just viewers. It's the difference between targeted acquisition and just shouting into the void. |
| 5. Targeting | Choose Platform Based on Targeting Needs | Use LinkedIn for surgical precision on job roles/companies. Use Meta for broader segments and interest-based targeting. |
| 6. Execution | Build a Simple ToFu/MoFu/BoFu Funnel | Guides prospects from problem-aware to ready-to-buy in a logical, non-pushy way. This system creates consistant results. |
As you can probably tell, running effective B2B paid social campaigns is more involved than just boosting a few posts. It requires a strategic approach, a deep understanding of platform mechanics, and a relentless focus on the customer's real problems. It's a combination of psychology, maths, and technical skill.
Getting it right can transform your business. Getting it wrong is a fast way to burn through your marketing budget with nothing to show for it. If you've read this far and feel a bit overwhelmed, or you'd just rather have an expert look at your specific situation, that's what we're here for. We offer a free, no-obligation strategy session where we can go through your current setup, your goals, and give you a clear plan of action. Feel free to get in touch for a free consultation.