TLDR;
- If you're running Meta ads for your app in the UK without the Meta SDK installed, you're basically burning money. It's not optional.
- For iOS users (which is a huge chunk of the UK market), you MUST configure Aggregated Event Measurement (AEM). Fail to do this and you'll be flying completely blind.
- Stop optimising for 'App Installs'. You'll just get low-quality users who open the app once and disappear. You need to optimise for in-app actions (like registrations or purchases) to find users who will actually spend money.
- Tracking is more than just installs. You need to track what users do *after* they install using Standard Events. This is how you calculate your real return on investment.
- This guide includes a flowchart for setting up your tracking correctly and a calculator to help you figure out your true Cost Per Action, not just your Cost Per Install.
So you’re trying to track app installs from Meta ads in the UK. Good. That means you’ve realised just pointing ads at the App Store and hoping for the best is a terrible strategy. The truth is, most people get this wrong. They set up a basic "app install" campaign, see the numbers go up in Ads Manager, and think they're doing a grand job. Meanwhile, their app is filling up with low-quality users who never convert, and they can't figure out why their ad spend isn't delivering any real return.
The problem is even worse in a competitive, high-value market like the United Kingdom. Users here are valuable, but they're also expensive to acquire. Getting your tracking right isn't just a 'nice to have'; it's the absolute bedrock of a profitable app marketing strategy. Without it, you can't optimise, you can't scale, and you can't tell which of your ads are working and which are just draining your bank account.
Let's cut through the jargon and get to what actually works. This is about setting up a mesurement system that tells you the truth about your performance, so you can make smart decisions and stop wasting your budget.
So, why did tracking app installs get so bloody difficult?
You can thank Apple for this. A few years back, with the launch of iOS 14.5, they introduced something called the App Tracking Transparency (ATT) framework. In simple terms, it means every app now has to explicitly ask users for permission to track their activity across other companies' apps and websites. And, surprise surprise, most people in the UK say 'no'.
This blew up the old way of doing things. Before, Meta could follow a user from seeing an ad on Facebook, to the App Store, to installing your app, and see everything they did inside it. It was easy. Now, for users who opt out, that direct line of sight is gone. It made accurate attribution a massive headache and sent a lot of marketers into a panic.
This doesn't mean tracking is impossible. It just means you have to be smarter about it. Meta has built tools to work within these new privacy rules, namely the Meta SDK and Aggregated Event Measurement (AEM). If you don't use them correctly, you're operating with 2019 tactics in a 2024 world, and you'll get battered. The platforms that can adapt are the ones that win, and that starts with understanding and implementing these foundational tools properly.
The first step you absolutely cannot skip: The Meta SDK
Let's be blunt. If you are running app ads on Meta without having the Meta SDK (Software Development Kit) integrated into your app, you should stop your campaigns immediately. The SDK is a small piece of code that lives inside your app. Its job is to create a secure, reliable connection between your app and Meta's advertising platform.
Without it, Meta has no way of knowing for sure who installed your app after seeing an ad. It can make some guesses, but the data will be patchy, delayed, and inaccurate. With the SDK, you create a proper communication channel. This allows you to not only confirm installs but also see what users do *after* they've installed. This is the data you need to run profitable campaigns. It's the key to unlocking powerful features like event optimisation, custom audiences for retargeting, and creating lookalike audiences based on your best users.
Getting it set up is a job for your developer, but the concept is simple. They add the SDK to your app's code, and you connect it to your Meta Ad Account via your App ID. It's a foundational step, and everything else we're about to discuss builds on top of it. One campaign we worked on for an app saw them get over 45,000 signups at under £2 each, and that was only possible because their SDK tracking was flawless from day one.
How do I track what happens *after* the install?
Here's a piece of advice that will save you thousands of pounds: an install is not a success metric. It's a vanity metric. You can’t pay your bills with installs. You pay them with revenue from users who take valuable actions inside your app. Your goal isn't just to get installs; it's to get installs from people who will complete registration, subscribe, make a purchase, or reach level 5 in your game.
This is where 'Standard Events' come in. These are pre-defined actions within the SDK that you can use to tell Meta about important user behaviour. Instead of just seeing that you got 100 installs, you can see that you got 100 installs, which led to 30 registrations, 10 free trials, and 3 paying subscribers. Now *that* is useful information.
Your developer needs to trigger these events in the code when a user performs the action. Here are some of the most common ones:
| App Type | Key Standard Events to Track | Why it Matters |
|---|---|---|
| E-commerce / Retail | fb_mobile_content_view, fb_mobile_add_to_cart, fb_mobile_initiated_checkout, fb_mobile_purchase |
Lets you see the entire purchase funnel and optimise for actual sales, not just window shoppers. |
| SaaS / Subscription | fb_mobile_complete_registration, fb_mobile_search, fb_mobile_add_to_wishlist (for starting a trial), fb_mobile_purchase (for subscribing) |
Focuses on acquiring users who sign up and become paying customers, the lifeblood of any SaaS. |
| Gaming | fb_mobile_level_achieved, fb_mobile_spent_credits, fb_mobile_tutorial_completion, fb_mobile_purchase (for in-app purchases) |
Helps you find engaged players who are likely to monetise, not just casual players who churn quickly. |
| Lead Generation / Service | fb_mobile_contact, fb_mobile_submit_application, fb_mobile_complete_registration |
Measures actual leads and enquiries, which is the entire point of the campaign. |
The goal is to map out your user journey and attach a Standard Event to each meaningful milestone. This data allows you to tell Meta's algorithm, "Don't just find me people who will install my app. Find me people who look like my existing subscribers." This is the core principle behind building an app ad strategy that targets high-value users, not just installs.
The iOS 14.5 Problem: What on earth is AEM?
Right, so you've got your SDK installed and you're tracking Standard Events. Brilliant. But for anyone using an Apple device who opted out of tracking (which is most of them), there's another hoop to jump through: Aggregated Event Measurement (AEM).
This is Meta’s privacy-safe solution for reporting on app events from iOS 14.5+ users. Because Meta can't see the individual user's journey, it collects event data in an aggregated, anonymised way. There are two key things you need to understand:
- There's a delay: Data can take up to 72 hours to appear in your Ads Manager. This requires patience. Don't panic and turn off a campaign after 24 hours because you don't see any purchases. The data is likely still being processed.
- You must prioritise your events: This is the big one. For iOS 14.5+ campaigns, you can only use a maximum of 8 standard events for campaign optimisation. You have to rank them in order of importance. Meta will then only report on the highest-priority event a user completes.
For example, if a user adds an item to their cart (your priority #2 event) and then buys it (your priority #1 event), Meta will only report the purchase. This is crucial. You need to tell Meta what you value most. For almost every app, 'Purchase' or its equivalent will be your number one priority. Getting this wrong is a common reason why people find their app install numbers are low when they first start with AEM.
Meta AEM Prioritisation
What costs should I be expecting in the UK market?
This is the million-dollar—or rather, million-pound—question. The honest answer is: it varies. A lot. The Cost Per Install (CPI) in the UK depends on your app category, your target audience, your creative, and the competition. A hyper-casual game might get installs for well under £1. A niche B2B finance app might pay upwards of £20 for a single install, because the potential lifetime value of that user is enormous.
I've seen it across the board with our clients. We ran a campaign for a medical job matching SaaS where the initial Cost Per User Acquisition was a painful £100. By fixing their tracking and optimising their campaigns, we brought that down to just £7. That's the power of good mesurement. For another sports event app, we managed to get their cost per signup consistently under £2.
But CPI is the wrong metric to obsess over. You should be focused on your Cost Per Action (CPA) - what does it cost to get a user to do something that actually matters to your business? A cheap install that does nothing is worthless. An expensive install that becomes a £50/month subscriber is a bargain. You need to know your numbers.
Use this calculator to get a feel for your *real* acquisition costs. Don't just look at the CPI; look at the CPA for your most important event.
£4.00
£80.00
Knowing your numbers is a central theme in our founder's framework for real growth in the UK. You have to be on top of your metrics, or you're just gambling.
How do I know if my tracking is even working?
This is a fair question, especially with all the moving parts. You've asked your dev to install the SDK and set up events. How do you check their work without needing a computer science degree?
Meta gives you the tools. Inside your 'Events Manager' in the Meta Business Suite, you can see all the data your app's SDK is sending. The most useful tool here is the 'Test Events' feature. You can enter your device's advertising ID, and then as you use your own app—opening it, registering, adding something to a cart—you can see the events firing in real-time in your browser. It’s the simplest way to confirm everything is connected correctly.
A word of warning: don't get spooked by data discrepancies. You will almost certainly see different numbers in your Meta Ads Manager compared to your third-party analytics (like Firebase or AppsFlyer). This is normal. They use different attribution models and windows. Meta might count a conversion if someone saw an ad and installed within 1 day, while another platform might use a 7-day window. Understanding this is key to developing a robust measurement and attribution model. The goal isn't for the numbers to match perfectly; the goal is for the trends to be consistent.
My tracking works, but my results are rubbish. What now?
Congratulations, you've moved past the most common technical hurdle. If your tracking is solid but your campaigns are underperforming, the problem isn't your measurement—it's your marketing. This is where the real work of an ad expert begins.
Now you can start pulling the right levers with confidence, because you know the data you're seeing is reliable. The main areas to look at are:
- Campaign Objective: Are you still running "App Install" campaigns? Stop. Switch to an "App Events" campaign and optimise for a valuable action like 'Complete Registration' or 'Purchase'. You're telling Meta to find quality, not quantity.
- Audience & Targeting: With your event tracking in place, you can build powerful custom audiences. Create audiences of people who have registered, or even better, people who have purchased. Then, create Lookalike audiences from these high-value groups. This is infinitly more powerful than just targeting broad interests.
- Creative: Your tracking data can tell you which ads are driving the most valuable users. If one video ad is bringing in users who subscribe at twice the rate of another, you know where to put your budget. Test different formats, different messages, and different calls to action. We've seen great results with user-generated content (UGC) style videos for many UK app clients.
If you've checked all of these boxes and your campaigns still aren't performing, it might be time to look at our ultimate guide for troubleshooting Meta ads. But usually, the fix lies within these three pillars: objective, audience, and creative.
My final advice for you
Getting your app install tracking right is the single most important thing you can do to make your Meta ad spend effective in the UK. It turns advertising from a guessing game into a predictable system for growth. It’s not easy, and there are plenty of pitfalls, but it's not black magic either. It’s a logical process that requires attention to detail.
I've detailed my main recommendations for you below. Think of this as your checklist for building a solid tracking foundation.
| Actionable Recommendation | Why It's Critical |
|---|---|
| 1. Install the Meta SDK | This is the non-negotiable foundation. Without it, you are flying blind and cannot accurately attribute installs or any subsequent actions. |
| 2. Implement Standard Events | Lets you move beyond vanity metrics (installs) and track valuable user actions (registrations, purchases), which is essential for optimisation and ROI calculation. |
| 3. Configure AEM for iOS 14.5+ | It's Meta's required workaround for Apple's privacy changes. If you don't do this, you get almost no data from a huge portion of the UK market. Prioritise your 8 events with your most valuable action at the top. |
| 4. Switch Campaign Objective to "App Events" | Stop paying for cheap, low-quality installs. Tell Meta's algorithm to find users who are likely to perform the valuable in-app actions you're now tracking. |
| 5. Use the "Test Events" Tool | Don't just trust that it's working. Actively test your event setup yourself to ensure all the data is flowing correctly before you spend significant budget. |
I know this can seem like a lot to take in. The technical side of tracking can be fiddly, and a small mistake in the setup can have a big impact on your results. It's often the difference between a campaign that feels like a waste of money and one that becomes a reliable engine for acquiring high-value users for your app.
If you've gone through this guide and feel you might need an expert eye on your setup or strategy, that's what we're here for. We offer a free, no-obligation consultation where we can take a look at your ad account and tracking setup to identify any issues and give you actionable advice. Sometimes a second opinion from someone who does this day-in, day-out can make all the difference. Feel free to reach out and schedule a call.