Most ad creative is rubbish. There, I said it. Businesses spend thousands on fancy agency videos, slick graphic design, and clever copy that gets completely ignored. They treat it like an art project, when it's really a demolition job. Your ad creative has one single, brutal purpose: to smash through your ideal customer's indifference by talking directly about their biggest, most urgent problem.
If your ads are failing, it’s probably not your targeting, your budget, or the algorithm hating you. It's your creative. It’s boring, it’s generic, and it’s talking about your solution's features instead of your customer's frustrations. You're selling the drill, when you should be selling the hole. This playbook isn't about making prettier ads. It's about crafting messages so sharp they can't be ignored, and visuals that stop the scroll dead. It's about turning your ad account from a money pit into a cash machine, because once you get the creative right, everything else starts to fall into place. Many people think they have a traffic or conversion problem, but really they just have an offer and messaging problem. In fact, it's one of the main reasons why paid ads fail in the first first place.
So, Why Is Most Ad Creative So Bad?
Let's be brutally honest. Most marketing teams are obsessed with the wrong things. They have brainstorming sessions to come up with 'witty' taglines. They argue for hours over shades of blue. They A/B test button copy that makes zero difference. All of this is a complete waste of time if the core message is wrong.
The fundamental mistake is defining your customer by sterile demographics. I see it all the time in client accounts before we take over. Their targeting is for "Men, 35-55, interested in Business". That's not a person, it's a statistic. It tells you nothing about their fears, their ambitions, or the problems that keep them up at night. And if you don't know their problems, your creative will be nothing more than polite noise.
You need to stop thinking about your Ideal Customer Profile (ICP) as a demographic and start thinking of it as a *problem state*. Your customer isn't a job title; she's a Head of Sales terrified of missing her quarterly target. Your customer isn't an 'eCommerce business owner'; he's a guy who just spent £5,000 on stock that isn't shifting. The problem is urgent, expensive, and sometimes even career-threatening. That's the 'nightmare' you need to find. Until you've defined that nightmare, you have no business spending a single pound on ads.
Your ad's first job isn't to sell, it's to interrupt. In a feed full of holiday photos and cat videos, a generic ad about your "innovative, synergistic, game-changing solution" is invisible. An ad that starts with, "Is your best developer about to quit because your workflow is a mess?" will stop a CTO dead in their tracks. It works because it reflects their reality back at them. It shows you *understand*. And in advertising, understanding comes before trust, and trust comes before the sale.
How Do You Actually Find This "Nightmare"?
This isn't about guesswork or making stuff up. It's about becoming a detective. You need to immerse yourself in your customer's world and listen to the specific language they use to describe their frustrations. Forget surveys and focus groups; people don't know what they want. You need to observe what they *do* and what they complain about when they think no one's trying to sell them something.
Where do you look?
-> Niche Communities: Reddit, Facebook Groups, industry forums. Don't look for people asking for your solution. Look for people complaining about the *problem* your solution solves. What are the exact words they use? What workarounds are they trying? These threads are pure gold.
-> Review Mining: Go look at the 1-star reviews for your competitors' products. What are the common themes? Now go look at the 5-star reviews for related, non-competing products that your ideal customer also uses. What do they praise? This tells you what they value.
-> Listen to Podcasts & Read Newsletters: What are the niche podcasts your ICP listens to on their commute? The industry newsletters they actually open? For a SaaS founder, it might be 'Acquired' or 'Stratechery'. The hosts and guests on these shows are having the exact conversations you need to listen to.
-> Your Own Sales/Support Calls: If you have them, record them (with permission, of course). The first 5 minutes of any sales call is usually the prospect venting about their problem. The exact phrases they use are your next ad headlines. I had a client who sold accounting software. Their ads weren't working. I listened to one sales call where the prospect said, "I just have no idea where my money is going each month, it's like a black hole." We changed the ad headline to "Is your business finances a black hole?" and their lead cost dropped by 70%.
This process is about building an empathy map. You need to know their pain so intimately that your ad feels less like an advertisement and more like a mind-reading trick. It's the only way to make someone stop and listen. It's precisely why I tell B2B clients that targeting nightmares, not demographics, is the key to LinkedIn ads.
I've put together a quick table to show you what I mean. This is how you transform a useless demographic into a powerful nightmare you can target.
| Niche | Useless Demographic | Actual Nightmare |
|---|---|---|
| B2B SaaS | "Companies with 50-200 employees" | "The CEO is demanding a report on engineering velocity but our Jira and GitHub data is a complete mess. I'm going to look incompetent." |
| eCommerce (Apparel) | "Women aged 25-40" | "I have a wedding to go to in two weeks and I've ordered five dresses online. None of them fit properly and now I'm panicking." |
| Service Business (Electrician) | "Homeowners in Manchester" | "The lights in the kitchen just went out, I can hear a weird buzzing sound from the fuse box, and my partner is blaming me for not getting it checked sooner." |
What Copywriting Formulas Actually Get Clicks?
Once you understand the nightmare, you need a framework to turn it into persuasive copy. Forget AIDA and all the other tired acronyms from marketing textbooks. They're too abstract. You need something direct and battle-tested. I rely on two main formulas, depending on what I'm selling.
1. Problem-Agitate-Solve (PAS)
This is my go-to for service businesses or anything where the pain is acute and emotional. It's brutally effective.
-> Problem: You lead with the nightmare. State it clearly and directly. Use the language you discovered in your research.
"Are your cash flow projections just a shot in the dark?"
-> Agitate: You pour salt on the wound. You twist the knife. What are the negative consequences of this problem? What's the future look like if they don't solve it? Make it feel worse.
"Are you one bad month away from a payroll crisis while your competitors are confidently raising their next round?"
-> Solve: Now, and only now, you introduce your solution as the fast, easy, obvious way out of the pain.
"Get expert financial strategy for a fraction of a full-time hire. We build dashboards that turn uncertainty into predictable growth."
See how that works? It's not about features. It's about a journey from pain to relief. The solution feels like a lifeline, not a sales pitch.
2. Before-After-Bridge (BAB)
This is perfect for SaaS or any product that creates a tangible transformation. You paint a picture of two different worlds.
-> Before: Describe their world now, with the problem. Again, be specific. What does it look, sound, and feel like?
"Your AWS bill just arrived. It’s 30% higher than last month, and your engineers have no idea why. Another fire to put out."
-> After: Paint a vivid picture of the world *after* they have your solution. What is their new reality? What's the feeling?
"Imagine opening your cloud bill and smiling. You see where every dollar is going and waste is automatically eliminated."
-> Bridge: Position your product as the bridge that gets them from the 'Before' state to the 'After' state.
"Our platform is the bridge that gets you there. Start a free trial and find your first £1,000 in savings today."
These frameworks give you a structure. They force you to be customer-centric. If you can master them, you'll find that crafting compelling B2B ad creative becomes second nature.
What About the Visuals? Are They More Important Than Copy?
Copy and visuals are a team. The copy hooks the brain, the visual hooks the eye. But just like with copy, most people get the visuals completely wrong. They think it needs to be a glossy, high-production masterpiece. Tbh, that's often the worst thing you can do.
On platforms like Meta and TikTok, a super-slick corporate video screams "AD!" and makes people scroll faster. Authenticity is what works. Your visual needs to look native to the platform. It should feel like it belongs there.
What does that mean in practice?
-> For SaaS: A simple screen recording of your software solving the specific pain point is often better than a fancy animated explainer video. Show, don't just tell. A testimonial video from a real customer (even if filmed on their iPhone) is more powerful than an actor. We've seen great results with User-Generated Content (UGC) style videos for SaaS clients; it just feels more real.
-> For eCommerce: Stop using boring, flat stock photos on a white background. Get your product in the hands of real people. A video of a customer unboxing your product or a lo-fi "Get Ready With Me" style video on TikTok will outperform a studio photoshoot nine times out of ten. I remember consulting for a handcrafted jewelry brand. Their professional photos were getting no engagement. I told them to just film a simple video of them wearing the pieces and talking about them. Their CTR tripled. Of course, a well planned Meta ads e-commerce game plan goes beyond just visuals, but it's a massive part of the puzzle.
-> For Services: Put your face on camera. People buy from people. A simple, direct-to-camera video where you talk about the customer's nightmare using the PAS formula can be incredibly powerful. It builds trust far quicker than a faceless graphic ever could. For a local service like a photographer, showing your best work is good, but showing a video of happy clients at a wedding is better. It sells the outcome, not just the service. If you're a wedding photographer, for example, your entire business is visual, so getting this right is non-negotiable for increasing your wedding inquiries and bookings.
The type of visual also depends on your objective. A static image ad is great for getting a clear message across quickly and driving clicks. A video ad can pre-qualify viewers more, leading to better-quality leads. A carousel ad is great for showcasing multiple products or features. There is no one 'best' format, which is why testing is so important.
Do I Need to Create Different Ads for Different Platforms?
Yes, absolutely. And anyone who tells you otherwise is lazy. Treating TikTok, LinkedIn, and Meta as if they're the same is a guaranteed way to waste money. Each platform has its own culture, its own user behaviour, and its own definition of what "good" creative looks like.
-> Meta (Facebook & Instagram): This is a versatile platform. You can get away with polished images and videos, but authentic, UGC-style content often performs better, especially in the stories and reels placements. The key is to blend in. Your ad should feel like a post from a friend or a creator they follow, not a corporate broadcast.
-> TikTok: This is the home of lo-fi, authentic, trend-driven content. High-production ads stick out like a sore thumb and get skipped instantly. You need to use trending sounds, native text overlays, and adopt the raw, unedited style of the platform. The goal is to make an ad that doesn't look like an ad. We've seen campaigns where professionally shot video completely bombed, while a quick video shot on a phone went viral. A lot of people struggle here, getting plenty of clicks from TikTok but no conversions, often because their creative feels out of place or their offer isn't right for the younger audience.
-> LinkedIn: The context here is professional. That doesn't mean it has to be boring, but it should be valuable. Text-heavy images with a strong value proposition, carousels that break down a complex topic, or direct-to-camera videos where a founder or expert shares insights work very well. It's less about entertainment and more about education and building authority. You're interrupting their work day, so you'd better have something useful to say.
The underlying message (the nightmare, the solution) can stay the same, but the execution needs to be tailored. A B2B SaaS company might use a BAB-formula video on all platforms. On LinkedIn, it would be a founder talking to the camera in their office. On Meta, it might be a UGC-style customer testimonial. On TikTok, it could be a quick screen recording showing the "before" and "after" with a trending sound. Same message, different package.
The Dirty Secret: Your Offer is More Important Than Your Creative
Here's the bit that most agencies won't tell you. You could have the most persuasive copy and the most eye-catching visual in the world, but if your *offer* is weak, your campaign will fail. The best creative on earth can't sell something nobody wants, or an offer that asks for too much, too soon.
The single biggest point of failure I see in B2B advertising is the "Request a Demo" button. It's the most arrogant, high-friction call to action imaginable. It presumes a busy decision-maker has nothing better to do than get on a call to be sold to. It screams "I want your time and I'm offering nothing of value in return." You are asking for a marriage on the first date.
Your offer's only job is to provide a moment of undeniable value. It must solve a small, real problem for free to earn you the right to solve the bigger problem for money.
What does a great offer look like?
-> For SaaS: A free trial or a freemium plan. No credit card required. Let them use the actual product. Let them experience the "After" state for themselves. When the product proves its own value, the sale becomes a formality. You're generating Product Qualified Leads (PQLs) who have already sold themselves, not MQLs your sales team has to chase for months. I've worked on campaigns for B2B SaaS where switching from "Book a Demo" to "Start Free Trial" cut the cost per acquisition by 80%. For one client, a medical job matching platform, we took their CPA from £100 down to just £7 by optimising their funnel and offer.
-> For Services/Consultancies: You must bottle your expertise into a high-value asset. A free, automated audit tool. A calculator that figures out their potential ROI. A short, interactive video module that teaches them something useful. For our agency, it's a free 20-minute strategy session where we audit failing ad campaigns. We solve a real problem (clarity on why they're wasting money) for free. Many of them then hire us to implement the solution. Even a well-structured conversational ad demo can work, but it has to deliver immediate value, not just be a pitch.
Your ad creative and your offer are intrinsically linked. An ad for a free trial will have confident, low-friction copy. An ad for a "Request a Demo" has to work much, much harder to justify the click, and usually fails. Fix your offer first, then write the creative to promote it.
What if I'm Getting Clicks But No Sales?
This is one of the most common and frustrating problems in paid advertising. Your Meta ads report a high Click-Through Rate (CTR), your Google Ads dashboard looks green, you're getting traffic to the site... but your sales notifications are silent. It feels like you're pouring water into a leaky bucket.
Nine times out of ten, this isn't a traffic quality problem. It's a promise-delivery mismatch. Your ad creative is writing a cheque that your landing page can't cash.
Think about the user journey:
1. The Ad (The Promise): Your ad, with its clever copy and engaging visual, makes a specific promise. "Get 50% off your first box," or "Find out why your AWS bill is so high." The user is intrigued. They click.
2. The Landing Page (The Delivery): The user arrives on your page. They now have a single question in their mind: "Am I in the right place?" They expect to see the promise from the ad reflected instantly. The headline should match the ad's headline. The hero image should feel familiar. The offer should be front and centre.
When this continuity is broken, trust evaporates. If your ad promises a "Free SEO Audit" and the landing page headline is "The Future of Digital Marketing," you've created a disconnect. The user feels tricked or confused. They hit the back button without a second thought. This is why so many advertisers complain about high bounce rates and low engagement. The scent is lost between the ad and the page.
I always tell clients to look at their funnel metrics:
-> Low CTR? Your ad creative or targeting is the problem. The promise isn't compelling enough.
-> High CTR, but low landing page view to add-to-cart/lead ratio? The problem is the landing page. It's either not delivering on the ad's promise, it's confusing, it's untrustworthy, or your offer isn't strong enough.
-> Lots of adds-to-cart, but few purchases? The problem is your checkout process. It's too long, you have unexpected shipping costs, or you're not showing trust signals like payment security badges and reviews.
Often, getting a fresh pair of eyes on this is invaluable. You're too close to it. An expert can spot that jarring disconnect in seconds. The solution is often simple: make your landing page a seamless continuation of your ad. Use the same headline, the same key phrases, and similar imagery. Make the journey from click to conversion as smooth and logical as possible.
My Complete Ad Creative Playbook: A Summary
Alright, that was a lot to take in. Building ad creative that converts is a process, not a single flash of inspiration. It requires discipline, empathy, and a willingness to test relentlessly. If you're serious about stoping the waste and getting real results, this is the main advice I have for you:
| Stage | Key Principle | Actionable Tactic | What to Avoid |
|---|---|---|---|
| 1. Foundation | Target Nightmares, Not Demographics | Research forums & reviews to find your customer's exact pain point language. Define your ICP by their problem state. | Using vague targeting like "small business owners" or "people interested in marketing." |
| 2. Offer | Deliver Value Before Asking For It | Replace "Request a Demo" with a free trial, a free tool, a high-value resource, or a productised service. | High-friction calls to action that ask for the customer's time without giving anything in return. |
| 3. Copywriting | Clarity Over Cleverness | Use the Problem-Agitate-Solve (PAS) or Before-After-Bridge (BAB) formulas to structure your ad copy. | Witty puns, corporate jargon, and feature-focused language that doesn't connect to a benefit. |
| 4. Visuals | Authenticity Over Polish | Use UGC-style content, simple screen recordings, or direct-to-camera videos that look native to the platform. | Overly-produced, slick corporate videos that scream "I'm an ad!" from a mile away. |
| 5. Optimisation | Test, Measure, Repeat | Run structured split tests on your creative. Kill ads that dont perform and double down on what works. Ensure message match with your landing page. | Getting emotionally attached to a creative idea. If the data says it's not working, it's not working. |
When Should You Stop Tinkering and Get an Expert?
You can follow this playbook and see a huge improvement in your results. But the truth is, this is a full-time job. The difference between a good campaign and a great campaign lies in hundreds of small decisions made every week – adjusting bids, testing new audiences, spotting a failing creative before it burns through your budget, and understanding the nuances between platforms.
As a founder or a small marketing team, your time is your most valuable asset. Every hour you spend trying to debug a Meta ads campaign is an hour you're not spending on product development, talking to customers, or strategic planning. Sometimes, the most cost-effective move isn't to learn a new skill from scratch, but to hire an expert who has already made all the expensive mistakes and knows how to get results quickly.
An experienced paid ads consultant can audit your entire funnel in an afternoon and spot the critical issues that you've been blind to for months. We can see if it's a creative problem, an offer problem, a targeting issue, or a landing page disconnect. That clarity alone can be worth the investment. We’ve turned around countless campaigns, like generating $115k in revenue for a course creator or reducing a client's cost per lead by 84% by applying these exact principles with discipline and experience.
If you're tired of pouring money into ads with little to show for it and want a clear, actionable plan to get things working, we offer a free, no-obligation 20-minute strategy session. We'll look at your current campaigns and tell you exactly what we'd do to fix them. There's no hard sell, just honest advice based on years of experience. Feel free to get in touch if you think that would be helpful.