Most B2B advertising guides are a waste of time. They'll give you a sanitized, textbook overview of Google, Meta, and LinkedIn, then tell you to "test and learn". It's lazy advice that ignores the fundamental truths of acquiring high-value business customers. You're not selling £20 t-shirts; you're selling complex solutions with long sales cycles, and the advice you've been following is likely why your ad spend feels like you're just setting fire to a pile of cash. The problem isn't the channels themselves. The problem is that you're using them completely wrong.
The secret isn't a magic channel mix. It's a fundamental shift in thinking. It starts with understanding who you're actually selling to, doing the cold, hard maths that dictates your entire strategy, and then building an offer so compelling that your ideal customer feels foolish for not taking it. Get this right, and the channel mix becomes a simple matter of execution. Get it wrong, and no amount of budget or creative testing will save you.
So, who are you actually selling to? Hint: It’s not a demographic.
Forget the sterile, demographic-based profile your last marketing hire made. "Companies in the finance sector with 50-200 employees" tells you nothing of value. It's a descriptor, not a diagnosis. This kind of thinking leads to generic ads with weak messaging that speaks to absolutely no one. To stop burning cash, you must define your customer not by who they are, but by their pain. By their specific, urgent, expensive, career-threatening nightmare.
Your Head of Engineering client isn't just a job title; she's a leader terrified of her best developers quitting out of frustration with a broken workflow. She lies awake at night worrying about a catastrophic security breach because the team is stretched too thin. For a legal tech SaaS, the nightmare isn't 'needing document management'; it's 'a partner missing a critical filing deadline and exposing the firm to a malpractice suit.' Your Ideal Customer Profile (ICP) isn't a person; it's a problem state. It's a specific, painful frustration that your product or service makes disappear.
Once you've isolated that nightmare, your targeting becomes radically simpler. You need to find out where these people live online when they're trying to solve that problem. Find the niche podcasts they listen to on their commute, like 'Acquired'; the industry newsletters they actually open, like 'Stratechery'; the SaaS tools they already pay for, like HubSpot or Salesforce. Are they members of the 'SaaS Growth Hacks' Facebook group? Do they follow people like Jason Lemkin on Twitter? This intelligence isn't just data; it's the blueprint for your entire targeting strategy. You have to do this work first, or you have no business spending a single pound on ads. Tbh, if you get this part wrong, everything that follows is doomed to fail.
Do the maths first, or don't bother advertising at all
Before you even think about setting a budget or choosing a platform, you need to answer one question: "How much can I afford to pay to acquire a customer?" The real question isn't "How low can my Cost Per Lead go?" but "How high a CPL can I afford to acquire a truly great customer?" The answer lies in its counterpart: Lifetime Value (LTV). Most businesses skip this, and it’s why they can't scale. They're flying blind, making decisions based on gut feel instead of profit.
Here’s how you get to the truth. You need three numbers:
Average Revenue Per Account (ARPA): What do you make per customer, per month? Let's say it's £500.
Gross Margin %: What's your profit margin on that revenue, after all costs of servicing that account? Let's say it's 80%.
Monthly Churn Rate: What percentage of customers do you lose each month? Let's be honest here. Let's say it's 4%.
Now, the simple calculation that should be pinned to your wall:
LTV = (ARPA * Gross Margin %) / Monthly Churn Rate
LTV = (£500 * 0.80) / 0.04
LTV = £400 / 0.04 = £10,000
In this example, each customer is worth £10,000 in gross margin to your business over their lifetime. This is your truth. This number changes everything. It's the foundation for calculating your paid advertising ROI and making inteligent decisions.
Now you can work backwards. A healthy, sustainable business model often aims for a 3:1 LTV to Customer Acquisition Cost (CAC) ratio. With a £10,000 LTV, that means you can afford to spend up to £3,333 to acquire a single customer and still have a brilliant business. If your sales process converts 1 in 10 qualified leads into a customer, you can now afford to pay up to £333 per qualified lead.
Suddenly, that £250 lead from a CTO on LinkedIn doesn't seem so expensive, does it? It looks like a bargain. This is the maths that unlocks aggressive, intelligent growth. It frees you from the tyranny of cheap, low-quality leads and allows you to compete on the platforms where your actual decision-makers are spending their time. Without this number, you're just gambling.
Google Ads: The High-Intent Cash Machine (If You Don't Mess It Up)
Google Search is where you go to capture demand that already exists. This is for people who are problem-aware and actively looking for a solution. They've woken up, realised their nightmare is real, and are typing their pain into a search bar. Your job is to be the first and best answer they find. It’s the closest thing to a guaranteed lead in the B2B world, but it’s also incredibly easy to waste a fortune here.
The single biggest mistake businesses make on Google is targeting broad, informational keywords. If you sell project management software, bidding on "project management" is financial suicide. You'll get students, job seekers, people looking for templates—everyone except a buyer. You need to target keywords that scream commercial intent.
Think about the language of someone who is ready to buy. They use modifiers. They search for "project management software for creative agencies," "best Asana alternative," or "how to migrate from Jira to ClickUp." They are comparing, pricing, and looking for reviews. These are your money keywords. For one B2B SaaS client in the recruitment space, we focused entirely on these high-intent keywords and managed to reduce their £100 Cost Per User Acquisition down to just £7.
Your strategy should be laser-focused:
- -> Pain-Point Keywords: Target the "nightmare" directly. Instead of "accounting software," target "why is my Xero bill so high" or "quickbooks reconciliation problems."
- -> Competitor Keywords: Bid on your competitors' names. Someone searching for "Salesforce alternative" is a highly qualified lead telling you they are unhappy and ready to switch.
- -> "Vs" Keywords: Target searches like "HubSpot vs Marketo." This shows a user in the final stages of their decision process.
- -> Negative Keywords: This is just as important. Aggressively add negative keywords like "jobs," "free," "course," "template," and "tutorial" to your campaigns. You are actively filtering out the traffic that will never convert. We've seen accounts where fixing irrelevant audience clicks has cut the CPL in half overnight.
The goal with Google Ads isn't volume; it's precision. You want to pay a premium for the clicks that are most likely to turn into high-LTV customers. The platform is a brilliant tool for capturing existing demand, but many companies struggle with how to run B2B SaaS Google Ads in the UK without wasting money. The key is to be ruthless in your targeting and focus only on the searches that signal a user is ready to pull out their company credit card.
LinkedIn Ads: The Sniper Rifle for B2B Targeting
If Google is a net for catching active searchers, LinkedIn is a sniper rifle for targeting specific individuals. There is no other platform on earth that lets you target a "Head of Engineering" at "UK-based Fintech companies with 50-200 employees" who is also a member of the "AWS Innovators" group. This is its superpower, and it's why it's expensive. You are paying for unparalleled precision.
This is not a platform for "brand awareness" or fluffy content. It's a platform for getting a very specific message in front of a very specific person who can make a very specific purchasing decision. The cost per click is high, but as we established with our LTV calculation, if that click turns into a £10,000 customer, a £15 CPC is a rounding error. I remember one campaign we ran for a B2B software client where we were generating leads from decision-makers for just $22 CPL. The client was ecstatic because their sales team knew every single lead was from their exact target company list.
Here’s how to use LinkedIn effectively:
- -> Start with Company & Title Targeting: This is the bread and butter. Upload a list of your dream 100 or 1,000 target companies. Then, layer on the job titles of the decision-makers and influencers within those companies. Don't just target the CEO; target the Director, the VP, and the Manager who feels the pain and will champion your solution internally.
- -> Use Sponsored Content with a Strong Offer: Image and video ads in the newsfeed work best. But the ad itself is useless without a killer offer. "Request a Demo" is death on LinkedIn. You need to offer something of immediate value. Think a free industry benchmark report, a calculator, a short video course, or a case study that speaks directly to their nightmare.
- -> Test Conversation Ads for High-Touch Sales: These ads appear in a user's LinkedIn inbox and can feel more personal. They are great for starting a dialogue, especially for high-ticket consulting or bespoke services. But you must be respectful and value-driven. Your opening line shouldn't be a sales pitch; it should be a helpful insight or a relevant question.
- -> Retarget Website Visitors: Anyone who has visited your pricing page from a Google Ad is a prime candidate for a follow-up on LinkedIn. Retarget them with a case study or a testimonial from a similar company. This multi-channel approach is how you stay top-of-mind during a long sales cycle. For a comprehensive look at how these platforms stack up, our guide on Google Ads vs LinkedIn for B2B SaaS is a must-read.
LinkedIn is where you go when you know exactly who you want to sell to. It's not about discovering an audience; it's about activating one. The costs can be intimidating, especially if you're coming from Meta, but if your LTV supports it, it's often the most direct path to the C-suite. The key is a deep understanding of how to generate B2B leads on both LinkedIn and Meta, as the strategies are completely different.
Meta Ads (Facebook & Instagram): The Misunderstood B2B Powerhouse
Here's the most contrarian take you'll hear today: Meta is one of the best B2B advertising platforms on the planet, and almost everyone is using it incorrectly. The common wisdom is that "decision-makers aren't on Facebook." This is patently false. Decision-makers are people. They use Facebook and Instagram to decompress, connect with family, and follow their hobbies. They don't cease to exist outside of office hours.
The mistake is trying to use LinkedIn's targeting logic on Meta. You can't reliably target by job title. Instead, you target the nightmare. You target the interests, behaviours, and online communities that correlate with your ICP's professional pain points.
And for the love of god, stop using "Brand Awareness" or "Reach" objectives. When you select these, you are giving the algorithm a very specific command: "Find me the largest number of people for the lowest possible price." The algorithm, being brilliant at its job, seeks out users who are least likely to click, engage, or buy, because their attention is cheap. You are actively paying the world's most powerful advertising machine to find you the worst possible audience for your product. Awareness is a byproduct of sales, not a prerequisite. Always, always optimise for a conversion event, like a lead, a trial sign-up, or a purchase.
Here's the right way to aproach Meta for B2B:
- -> Interest & Behaviour Layering: Think like a detective. If you sell software to e-commerce owners, you don't target "business." You target people who are admins of a Facebook Business Page AND have an interest in "Shopify," "WooCommerce," or "BigCommerce." You target people who follow industry leaders like Ezra Firestone or who read publications like "Retail Dive." This is how you build a proxy for your ICP.
- -> Lookalike Audiences are Your Goldmine: This is where Meta's algorithm truly shines. Once you have a list of at least 100-200 existing customers (or even high-quality leads), you can upload it and ask Meta to find millions of other people who look just like them. Start with a 1% Lookalike of your best customers. This audience will almost always outperform any interest-based targeting you can build. I remember one campaign we ran for a B2B software company and generated 4,622 registrations at just $2.38 each by focusing almost entirely on Lookalike audiences.
- -> Retargeting is Non-Negotiable: B2B sales cycles are long. You need to stay in front of people. Retarget everyone who visits your website. Show them different ads: a testimonial video, a case study, an invitation to a webinar, a different angle on your offer. Nurture them until they are ready to act.
Meta is for creating demand, not just capturing it. You can reach people who don't even know a solution like yours exists yet. The key is to shift your mindset from demographic targeting to psychographic targeting. Our deep dive on how to run Meta ads effectively for B2B SaaS provides a step-by-step framework for this approach.
Your Offer is The Great Filter: Delete the "Request a Demo" Button
Now we arrive at the most common, catastrophic failure point in all of B2B advertising: the offer. You can have the perfect targeting, the most compelling ad copy, and still fail miserably if your call to action is weak. The "Request a Demo" button is perhaps the most arrogant and ineffective Call to Action ever conceived.
It presumes your prospect, a busy C-level decision maker, has nothing better to do than book a 45-minute slot in their calendar to be sold to. It's high-friction, low-value, and instantly positions you as a commoditised vendor, just another person asking for their time. It's a conversion killer.
Your offer’s only job is to deliver a moment of undeniable value—an "aha!" moment that makes the prospect sell themselves on your solution before they ever speak to a salesperson. Your offer must be the bridge from their nightmare to your solution, and it must be as frictionless as possible. It must solve a small, real problem for free to earn the right to solve the big one for money.
What does a great offer look like?
- -> For SaaS Founders: This is your unfair advantage. The gold standard is a free trial (no card details) or a freemium plan. Let them use the actual product. Let them feel the transformation. When the product itself proves its value, the sale becomes a formality. I remember one SaaS client who got 1,535 trials in a single month by switching from a "Demo" CTA to a "Start Free Trial" CTA. You aren't generating MQLs for a sales team to chase; you are creating Product Qualified Leads (PQLs) who are already convinced. If you're pre-launch, our guide on the best ad platform for a B2B SaaS waitlist can help you build initial momentum.
- -> For Service Businesses & Consultancies: You are not exempt. You must bottle your expertise into a tool, content, or asset that provides instant value. For a marketing agency, this could be a free, automated SEO audit that shows them their top 3 keyword opportunities. For a data analytics platform, it could be a free 'Data Health Check' that flags the top issues in their database. For a corporate training company, it could be a free 15-minute interactive video module on 'Handling Difficult Conversations' for new managers. For us, as a B2B advertising consultancy, it's a 20-minute strategy session where we audit failing ad campaigns completely free. We solve a real problem, for free, to prove our value.
This is the essence of modern B2B lead generation. Stop asking for meetings. Start providing value. The quality of your leads will skyrocket, your sales cycle will shorten, and your sales team will thank you for sending them people who are already sold.
A Message They Can’t Ignore: Ad Copy That Actually Works
Once you have your targeting and your offer dialled in, it's time to write the ad. Most B2B ad copy is terrible. It's a laundry list of features wrapped in corporate jargon. It's boring, self-obsessed, and completely ignores the customer's reality. Nobody cares that your software "leverages synergistic AI paradigms." They care that you can stop the pain they are feeling right now.
Great B2B copy doesn't sell a product; it sells a transformation. It speaks directly to the nightmare. There are proven formulas for this.
For a high-touch service business, you deploy Problem-Agitate-Solve (PAS). You don't sell "fractional CFO services"; you sell a good night's sleep.
- Problem: "Are your cash flow projections just a shot in the dark?"
- Agitate: "Are you one bad month away from a payroll crisis while your competitors are confidently raising their next round?"
- Solve: "Get expert financial strategy for a fraction of a full-time hire. We build dashboards that turn uncertainty into predictable growth."
For a B2B SaaS product, you use the Before-After-Bridge. You don't sell a "FinOps platform"; you sell the feeling of relief.
- Before: "Your AWS bill just arrived. It’s 30% higher than last month, and your engineers have no idea why. Another fire to put out."
- After: "Imagine opening your cloud bill and smiling. You see where every dollar is going and waste is automatically eliminated."
- Bridge: "Our platform is the bridge that gets you there. Start a free trial and find your first £1,000 in savings today."
For high-ticket physical products, like lab equipment, you attack the feature-obsession head-on. Don't just state the spec; state its consequence.
- Feature: "Our new mass spectrometer has a 0.001% margin of error."
- Consequence (The "So What?"): "So your lab can publish results with unshakeable confidence, securing more funding and attracting top talent that other labs can only dream of."
Notice that none of these examples talk about the company. They talk about the customer's world, their problems, and their desired outcomes. If you're facing problems writing ad copy that works for B2B audiences, it's likely because you're too focused on yourself. To learn more, check out our guide on how to write effective ad copy for B2B SaaS ads specifically.
This is the main advice I have for you:
| Pillar | Actionable Strategy | Why It Works |
|---|---|---|
| 1. The Foundation: LTV | Calculate your LTV before spending a single pound. Formula: (Avg. Revenue Per Account * Gross Margin %) / Churn Rate. Aim for a 3:1 LTV:CAC ratio. | This gives you a data-driven budget for customer acquisition. You stop chasing cheap, low-quality leads and can afford to advertise where your real customers are. It's the core of a profitable strategy. |
| 2. The Targeting: Pain, Not People | Define your Ideal Customer Profile (ICP) by their "nightmare" – the urgent, expensive problem you solve. Research the niche communities, publications, and tools they use to solve it. | This moves you beyond generic demographics to psychographics. It allows you to create highly relevant ads and find your audience on platforms like Meta, not just LinkedIn. |
| 3. The Channel: Google Ads | Focus exclusively on high-intent keywords: competitor names, "vs" comparisons, and long-tail problem queries. Use aggressive negative keyword lists to filter out junk traffic. | Captures demand that already exists. You reach people who are actively searching for a solution *right now*, leading to higher quality leads and shorter sales cycles. |
| 4. The Channel: LinkedIn Ads | Use for surgical precision. Target specific company lists and job titles of decision-makers. Use for high-value offers, not general brand awareness. | Though expensive, it's the most direct way to reach specific B2B decision-makers. The high cost is justified by the high LTV of the customers you acquire. |
| 5. The Channel: Meta Ads | Use interest/behaviour layering to build a proxy of your ICP. Prioritise Conversion campaigns and leverage 1% Lookalike audiences of your best customers. | Creates new demand. Meta's algorithm is unmatched at finding new audiences who share the characteristics of your existing customers, allowing you to scale beyond active searchers. |
| 6. The Offer: Value, Not Demos | Delete "Request a Demo." Replace it with a frictionless, high-value offer: a free trial (no card), a freemium plan, a free tool/calculator, or a diagnostic session. | This solves a small problem for free, proving your value upfront. It creates Product Qualified Leads (PQLs) who are already sold on your solution, dramatically improving lead quality. |
Why You Should Probably Get Expert Help
Putting all of this together is not simple. It's a complex process that requires deep expertise, constant testing, and a ruthless focus on data. You need to understand the nuances of each platform, how to build a financial model based on your LTV, how to write copy that converts, and how to create offers that are irresistible. This is a full-time job, and for most founders and marketing managers, it's one of many hats they're trying to wear.
The difference between a DIY approach and an expert-led strategy can be monumental. It’s the difference between burning through your budget with little to show for it and building a predictable, scalable engine for customer acquisition. It's the difference between a 1:1 and a 5:1 return on ad spend. We've seen it time and time again. For instance, knowing when to expand beyond Google Ads or how to structure campaigns when dealing with a small PPC budget are challenges where experience pays dividends.
An expert consultant doesn't just manage your ads; they challenge your assumptions, refine your strategy, and bring years of cross-industry experience to your business. They've seen what works and, more importantly, what doesn't. They can help you avoid the costly mistakes and accelerate your path to profitability. If you're serious about B2B advertising, it's often more expensive *not* to hire an expert. There's a reason companies look for the specific skills needed in a B2B advertising consultant.
If you've read this far and are feeling a bit overwhelmed, or you're simply ready to stop guessing and start growing, we offer a completely free, no-obligation 20-minute strategy session. We'll look at your business, your current advertising (if any), and give you a straightforward, actionable plan based on the principles outlined here. There’s no hard sell. Just honest advice from experts who do this every single day.