If you’re running a B2B SaaS company in London, you probably already know that Google Ads is a bit of a battlefield. It’s expensive, it’s crowded, and quite frankly, most of the ad copy I see out there is painfully generic. Everyone is "innovative," everyone offers "seamless integration," and everyone wants you to "request a demo."
The problem is, when you are competing for keywords like "accounting software" or "HR management platform" against massive players with bottomless budgets, generic copy is a death sentence for your budget. I’ve seen startups in London burn through significant budget in a month with absolutely nothing to show for it because their ads looked exactly like the five ads above them.
I've run quite a few campaigns for B2B SaaS here in the UK, and the difference between a campaign that bleeds money and one that fills your pipeline usually comes down to the words you use. It’s not just about getting the click; it’s about getting the right click—the person who actually feels the pain you solve, not just a student doing research or a competitor snooping around.
TLDR;
- Pain over Features: Stop listing features. Your copy must speak to the specific, expensive nightmare your prospect is facing right now.
- London Context: In a high-cost market like London, you cannot afford vague clicks. Your copy must pre-qualify users before they cost you £15 a click.
- Kill the "Demo": "Request a Demo" is an arrogant CTA. Offer value, an audit, or a way to solve a small problem immediately.
- Responsive Search Ads (RSAs): You need to feed Google's algorithm distinct angles (pain, gain, social proof) to find what sticks.
- Interactive Assets: I've included a calculator below to help you estimate how much revenue you're losing with poor ad copy.
The "London Premium" and Why Copy Matters
Let's be realistic about the landscape. If you are targeting B2B decision-makers in London—whether that's hedge funds in Mayfair or tech scale-ups in Old Street—you are paying a premium. CPCs (Cost Per Click) for high-intent B2B keywords in the UK can easily range from £5 to £50 depending on the niche. In fintech or cybersecurity, I've seen it go even higher.
When you are paying that much for a visitor, your ad copy has two jobs:
- Attract the ICP (Ideal Customer Profile): Hook the person who has the budget and the authority.
- Repel the tyre-kickers: Discourage people who are looking for a freebie or a cheap solution that you don't offer.
Most people focus on attraction, but repulsion is just as important for your ROAS (Return on Ad Spend). If you are an enterprise solution starting at £1,000/month, you don't want a freelancer looking for a £10 app clicking your ad. Your copy needs to signal that pricing tier implicitly.
For a deeper look at managing these high-stakes campaigns, you might find our guide on UK B2B Tech Google Ads management helpful, but for now, let's focus strictly on the words on the screen.
The "Nightmare" Framework for Ad Copy
Forget the demographic data your marketing team gave you. "Finance Director, aged 35-50, London" is not a target. That tells you nothing about what keeps them awake at night.
To write copy that works, you need to define the "Nightmare."
For a Head of Engineering, the nightmare isn't "needing better project management." It's "my best developers are quitting because our workflow is broken."
For a Legal firm partner, the nightmare isn't "needing document storage." It's "missing a filing deadline and getting sued for malpractice."
Your ad copy needs to poke that bruise.
Examples: Before and After
Theory is fine, but you want examples. Let's look at how we transform generic "London SaaS" copy into something that actually converts. I'll break this down by a few common B2B niches I've worked with.
Scenario 1: Accounting/FinTech Software
The Context: You are selling to CFOs or small business owners in the UK who are terrified of HMRC audits or running out of cash flow.
The Mistake: Talking about "cloud-based accounting." Xero and QuickBooks have already won that battle. You can't beat them on being "cloud-based."
Bad Copy (Generic):
Headline 1: Best Cloud Accounting Tool
Headline 2: Easy Invoicing & Reporting
Description: Manage your finances with ease. Sign up for a free demo today. UK based support.
Good Copy (Pain-Focused):
Headline 1: Stop Chasing Unpaid Invoices
Headline 2: Automate Credit Control Today
Headline 3: HMRC Compliant Reporting
Description: Cash flow is tight. Get paid 2x faster with automated chasing. Connects to Xero in 1 click. See your forecasted cash position now.
See the difference? The second one addresses the pain of unpaid invoices and the fear of HMRC. It offers a specific result ("Get paid 2x faster").
Scenario 2: B2B HR & Recruitment Tech
The Context: HR managers are drowning in CVs and terrified of bad hires. In London, the competition for talent is fierce, so speed is everything.
Bad Copy (Generic):
Headline 1: Recruitment Software Solution
Headline 2: Manage Candidates Easily
Description: The number one ATS for UK businesses. Streamline your hiring process with our tool. Request a demo.
Good Copy (Pain-Focused):
Headline 1: Losing Candidates to Competitors?
Headline 2: Hire Top London Talent - Fast
Headline 3: Reduce Time-to-Hire by 40%
Description: Good devs don't wait. Automate screening and schedule interviews instantly. Stop losing talent to slow processes. Start your free trial.
If you're struggling specifically with lead generation in the SaaS space, you might want to read our dedicated guide on UK B2B SaaS lead generation to see how the funnel fits together.
The "Request a Demo" Trap
I mentioned this in the intro, but I need to hammer it home. The "Request a Demo" button is arguably the most arrogant Call to Action (CTA) in marketing. It assumes your prospect—a busy C-level exec in the City—has 45 minutes to sit through a sales pitch just to see if your software looks nice.
In your ad copy (and on your landing page), try to offer value that is lower friction.
Instead of "Book a Demo," try:
- "See Your Potential Savings"
- "Get Your Free Audit"
- "View the Interactive Tour" (No sales rep needed)
- "Start Free Trial" (If you are Product-Led Growth)
If you absolutely must do a demo (common in Enterprise sales), frame it as a consultation. "Get a custom strategy session" sounds a lot better than "let me show you my features."
Writing for High-Intent Keywords
Not all searches are created equal. In Google Ads, intent is everything. You need to match your copy to what the user is actually looking for.
1. The "How-To" Searcher (Low Intent)
Keyword: "how to improve team communication remote"
Strategy: They aren't ready to buy software yet. They want advice.
Copy Angle: "5 Rules for Remote Teams. Download the Guide. (Includes Tool Recommendations)."
2. The "Comparison" Searcher (Medium Intent)
Keyword: "Asana vs Monday alternative"
Strategy: They are frustrated with the market leaders. Pivot against them.
Copy Angle: "Tired of Asana's Complexity? The Project Tool Built for Speed. No bloat, just shipping."
3. The "Solution" Searcher (High Intent)
Keyword: "enterprise cybersecurity software london"
Strategy: They have a budget and a problem. Sell trust and locality.
Copy Angle: "Enterprise-Grade Security. London HQ & Support. Protect Your Data Today."
For a detailed breakdown of how to structure these campaigns, checking out our London-specific high-intent strategy guide is a smart move.
Calculator: The Cost of Boring Copy
It's easy to ignore bad copy because it feels subjective. But it has a real financial cost. If your copy is boring, your CTR drops. If your CTR drops, your Quality Score drops. If your Quality Score drops, your CPC (Cost Per Click) goes up. You are literally paying a "boring tax" to Google.
Use this calculator to see how a small improvement in ad copy (leading to better CTR and Conversion Rate) impacts your bottom line.
Revenue with +2% better copy conversion: £0
Potential Gain: £0
Responsive Search Ads (RSAs): The Technical Setup
Google doesn't use static text ads much anymore. Now we use RSAs, where you provide up to 15 headlines and 4 descriptions, and Google mixes and matches them.
Tbh, this is where most people mess up. They put 15 variations of the same headline.
- "Best Accounting Software"
- "Top Accounting Software"
- "Great Accounting Software"
This gives the algorithm nothing to test. You need to feed the machine distinct themes.
Theme A: The Pain (Headlines)
- "Drowning in Spreadsheets?"
- "Audit Season is Coming."
Theme B: The Benefit (Headlines)
- "Save 10 Hours a Week."
- "Real-time Financial Dashboards."
Theme C: Social Proof/Authority (Headlines)
- "Trusted by 500+ London Firms."
- "Rated 4.9/5 on Capterra."
Theme D: The Offer (Headlines)
- "Try it Free for 14 Days."
- "No Credit Card Required."
By varying your inputs, you allow Google to learn that user A responds to "Social Proof" while user B responds to "Pain." If you want to dive deeper into the mechanics of copy creation, we have a comprehensive guide on Google Ads copy that converts.
The Landing Page Disconnect
I can't write an article about ad copy without mentioning where the click goes. It is heartbreaking to see brilliant ad copy wasted on a homepage.
If your ad says "Automate your payroll in 3 clicks," and you send them to a homepage that says "We are the leaders in synergistic human capital solutions," the user will bounce. They will feel tricked. You need Message Match.
The headline on your landing page should be nearly identical to the headline in your ad. If you mention "London" in the ad, mention "London" on the page. If you mention a "Free Audit" in the ad, the button on the page must say "Get Free Audit," not "Contact Us."
For SaaS companies specifically, check out our blueprint for UK Google Ads landing pages to make sure you aren't leaking money after the click.
Common Myths in B2B Copywriting
There is a lot of bad advice out there. Let's debunk a few things I hear all the time.
Myth 1: "Keep it short."
Not always. In B2B, sometimes you need to explain what you do. If you are selling complex API infrastructure, "Fast API" isn't enough. You might need to use all 90 characters of the description to explain the tech stack compatibility. Long copy can work if it filters out the wrong people.
Myth 2: "Always use dynamic keyword insertion (DKI)."
DKI is where Google automatically puts the user's search query into your headline. It’s useful for e-commerce, but dangerous for B2B. If someone searches "cheap accounting software" and your ad automatically inserts "Cheap Accounting Software" into the headline, but you are a premium product, you just paid for a bad click. Use with caution.
Myth 3: "Copying competitors is safe."
If you copy your competitor, you are just adding to the noise. Plus, do you know if their ads are actually working? They might be burning money just like you. I've seen businesses copy a competitor's messaging, only to find out later that the competitor went bust shortly after. Don't assume they know what they are doing.
A Note on Localisation
Since we are talking about London, use it. B2B is still surprisingly local. People like to know their data is hosted in the UK (GDPR compliance), that support is in their time zone, and that you understand the local market nuances.
If you are targeting London, test headlines like:
- "UK-Based Support Team"
- "GDPR Compliant & UK Hosted"
- "Join 200+ London Agencies"
It builds a subconscious layer of trust that a generic US-based SaaS can't match. We discuss this "local advantage" further in our guide to London B2B SaaS growth.
Conclusion & Your Action Plan
Writing great B2B SaaS ad copy isn't about being a poet. It's about being a mind reader. You need to understand the exact frustration your user is feeling right before they type that keyword into Google. Then, you simply hold up a mirror to that problem and offer a credible way out.
It takes testing. You will write some duds. That's part of the process. But once you find that "Nightmare" angle that resonates, you'll see your CTR climb and your CPA (Cost Per Acquisition) drop.
I’ve detailed my main recommendations for you below:
| Step | Action Item | Why? |
|---|---|---|
| 1 | Audit your search terms | Check what people are actually typing. Are they looking for "free"? Exclude them. |
| 2 | Define the "Nightmare" | Interview your sales team. What problem do prospects complain about most? |
| 3 | Rewrite your RSAs | Create 3 distinct themes (Pain, Benefit, Proof). Don't repeat keywords. |
| 4 | Change the CTA | Swap "Request Demo" for something lower friction like "View Pricing" or "Free Audit". |
| 5 | Check Landing Page | Ensure the headline on the page matches the ad copy perfectly. |
If you’ve read all this and you’re thinking, "I barely have time to manage the product roadmap, let alone rewrite 50 ad headlines," I get it. It’s a lot of work.
But getting this right is the difference between scaling up and shutting down. If you want a second pair of eyes on your account, consider booking a free consultation. We can look at your current copy, spot the wasted spend, and give you a few ideas to test immediately. No pressure, just honest advice from someone who does this every day.